THE TYPSY BLOG
Typsy has over 2,000 lessons in a growing online video library and it's all contained on a purpose-built platform.
Discover how continuous training helps restaurant teams improve service, increase retention, develop future leaders and deliver better guest...
Learn how to balance hospitality compliance with exceptional guest service. Discover practical ways to protect guests, maintain standards, and create...
Discover how experiential marketing is transforming hospitality in 2026. Learn how hotels create memorable guest experiences that drive bookings and...
Learn how purpose-driven storytelling is reshaping hospitality marketing and why travelers now book experiences based on meaning, not just amenities.
Discover why hospitality training is shifting toward short, visual, on-demand learning that supports teams during real service situations.
Learn how to manage dietary restrictions and food allergies in hospitality with clear systems, better communication, and safer service.
Typsy appoints Kay Goodman as COO to drive performance across hospitality, helping operators reduce service gaps and deliver consistent guest...
Learn how purpose-driven storytelling is reshaping hospitality marketing and why travelers now book experiences based on meaning, not just amenities.
Discover why micro-influencers are replacing celebrity partnerships in hospitality and how hotels can drive bookings through trusted creator...
Discover how Instagram, TikTok, and visual SEO are transforming travel search and what hospitality brands must do to stay visible in the new...
Discover the 8 content marketing trends shaping hospitality in 2026 - from short-form video and social search to AI personalization and...
Tourism faces rising climate risk. Learn why net zero matters, what the science says, and how destinations and businesses can move from pledges to...
Discover the 8 content marketing trends shaping hospitality in 2026 - from short-form video and social search to AI personalization and...
A practical guide to hospitality management and leadership. Learn how to lead teams, build culture, manage day-to-day challenges, and grow as a...
Feeling overlooked as the youngest on your hospitality team? Learn how to build confidence, set boundaries, and advocate for yourself at work so your...
Discover how kindness drives ROI in hospitality. Typsy instructor and keynote speaker Nahla Summers explains how empathy, emotional intelligence, and...
Discover 10 ways AI is making hospitality training more engaging, personalized, and effective — helping teams learn faster, perform better, and...
Discover how Typsy’s hospitality training platform delivers measurable impact with microlearning, blended learning, and guest-focused outcomes.
Discover how hotel CRM boosts guest satisfaction, streamlines service, and builds loyalty from first check-in to every return visit.
Discover 10 smart scheduling strategies to improve hospitality operations, enhance staff satisfaction, and ensure a seamless guest experience.
Discover how Typsy partners with leading LMS platforms to deliver world-class hospitality training content at scale. Learn how seamless integrations...
Learn how to build a lasting online presence for your hospitality business with practical tips on social media engagement, email marketing, and AI...
Discover how strong leadership and positive team culture can transform your hospitality business, enhancing team morale, guest satisfaction, and...
Elevate hospitality success through leadership development. Discover how strong leadership boosts team morale, enhances guest experiences, and...
Enhance guest experiences with AI in hospitality. Discover how NLP-powered tools transform customer service, marketing, accessibility, and operations...
Strong communication is the foundation of great hospitality service. Learn the essential skills to improve guest interactions, teamwork, and...
Discover how CIAM solutions can transform hotel check-ins by enhancing security, streamlining processes, and improving guest experiences in today's...
Boost employee morale and elevate customer experiences by aligning hospitality training with your brand's style. Learn effective strategies to engage...
Discover how to create a five-star customer experience in the hospitality industry with personalized service, seamless digital integration, and...
Learn how continuous learning can tackle high turnover rates in the hospitality industry. Discover actionable strategies to upskill your workforce,...
Boost employee morale and performance this holiday season with effective recognition strategies. Learn how to engage your hospitality team, reduce...
Prepare your hospitality business for the busy holiday season with expert tips on staffing, inventory management, and early marketing strategies to...
Help your hospitality team stay calm and perform under pressure with practical leadership tactics that reduce stress, boost confidence, and improve...
Explore innovative hospitality marketing strategies for hotels and restaurants, from SEO to VR tours. Learn how to personalize guest experiences and...
Discover Typsy's latest game-changing features like Audio dubbing and Gold Streaks designed to get your team learning new skills.
Discover how hospitality skills can open doors in any industry. From communication to problem-solving, see how these transferable skills can boost...
Discover the ultimate guide to hospitality courses for aspiring hotel managers. Explore essential skills, certification options, and factors to...
Discover the vibrant world of hospitality and tourism as a fulfilling career option for those aged 50-65. Explore the skills needed for success in...
Discover how starting in hospitality can lead to a successful career with two inspiring stories. Learn the benefits, job options, and key skills...
Discover the 12 key trends shaping the hospitality industry in 2024. From sustainability and cultural diversity to health and wellness, find out how...
Looking for a new job in hospitality management? Make sure your resume stands out with these tips.
Cybersecurity - what is it and why should your hotel care about it? Find out in our blog post!
Want to enhance the hotel guest experience? With tips from our blogger learn how to make your hotel stand out from the rest without breaking the bank.
Learn from our blogger on how you can influence your guest experience through treating your employees right and give your venue an edge.
Prepare your hotel for an ideal summer vacation with these tips from guest blogger Cora Gold.
Do you want your hotel to stand out? Here are some hospitality trends for 2022 that will give your hotel an edge!
Want to know the pros and cons of having a hotel wedding? Look no more, our recent blog is all about what wedding planners look for in a hotel venue!
Does your brand stand out? Learn the strategies of brand marketing for hospitality entrepreneurs in our recent blog!
Learn how to handle a customer who is aggressive with you or your team member. Learn how to deal with a customer who is highly demanding in our blog.
Find out how to maximize your digital marketing efforts in 2022. These top hacks for hotels will help you to get your brand noticed online.
Dealing with a cybersecurity breach? Here's what to do if your data has been compromised to help you recover as quickly as possible.
2021 has been a big year for Typsy! Here are our top 10 blogs ranging from bartending tips to menu writing, we've got it all!
Sticking to your budget is tougher than it should be. Here are 7 ways to save money and stick to your budget in 2022.
As a hospitality business your main focus should be on your customers and the kind of unique and pleasant service they deserve!
Learn how to market your products with these 3 free marketing tools and advance your hospitality business.
Do you come across several customer's who prefer to dine-out than dine-in at your in-house restaurant? Learn how to make the most of a hotel...
Omicron might be the latest COVID strain but that shouldn’t get you down. Read our tips on how to adapt to the latest COVID strain.
Implementing a hotel pet policy can be a great way to breathe new life into your establishment, follow the guidelines in this blog and implement a...
Since all kinds of advertisement and marketing are done through digital platforms it's important to ensure that your business is up-to-date with the...
Gen Zers are ready to explore the world, but they want to do it differently. Find out how you can market travel to Gen Z in a way that appeals to...
To give your hospitality website the best chance at success, you must learn how to drive traffic to it effectively. Explore how with our top six...
Learn how to delegate effectively in hospitality. Build confidence, reduce burnout, and develop stronger teams with these practical delegation tips.
Find out how Typsy member Donald Dias uses our platform to develop his career.
No experience, no problem; a solution to the hospitality skills gap. Typsy provides exceptional training to hospitality staff around the world!
Travelling with children isn't easy! Find out some creative ideas to accommodate families travelling with young children.
In this blog post, we share some key events where it is important to have an emergency contingency plan for your hotel.
Providing your guests with an exceptional experience is the first step to creating loyalty. But what else can you do? Find out our top tips!
Businesses can’t do it all themselves. Nor should they try. Find out what four services your hotel should look to outsource to save budget and focus...
Using a mystery shopper to improve customer service is a tactic that’s been used by the hospitality industry for years. Why not take it a step...
It’s not uncommon for hospitality employees to experience times of stress, especially during busy seasons. So, what can you do to keep your employees...
As a hotel owner, providing your guests with the best experience is always a priority. Here are 5 tips for improvement in the hotel industry.
Are you opening a new restaurant? Or re-launching your hotel brand? Learn how to avoid costly mistakes when opening and how to benefit from used...
Pinterest holds excellent potential for growing your reach. The question is, how can you use its new features for marketing your hospitality business...
Looking to revolutionize your housekeeping department? Here are five tools that can help you do it.
While most hotels offer food and drink recommendations and a few “fun” things to do in the area, make your hotel offerings stand out from the rest by...
Whether you're looking for your first role or a new one, does your resume highlight your skills to their full potential? Find out more about resume...
Solid customer service ethics are central to any thriving hospitality industry business. But how do you balance great customer service with employee...
Looking to streamline your hotel operations? Find out how a hotel property management system could help in this blog post.
As a hotel owner, you know that providing your guests with the best experience is the way to keep them coming back. That's where the Internet of...
In the aftermath of the COVID-19 pandemic, hospitality businesses are struggling to find individuals with the right skills. In this blog post, we...
In this blog post, we share some innovative ideas for team building and contest ideas to boost sales & staff engagement.
Different types of skills can have different professional benefits. In this blog you'll understand the importance of budgeting for hotel managers.
Writing a winning hotel sales proposal is crucial in the hospitality business. There's a lot to discuss!
What the shortage is, what caused it, and most importantly, what you can do about it? Read this blog post. to find out.
SEO for restaurants has its quirks. If you're ready to boost traffic, start converting new customers and make your website feel relevant again,...
Find out how the famous ski resort introduced Typsy online training, plus their own operational training to improve onboarding of new hospitality...
Billions of videos are watched daily, are you taking advantage? Learn about the importance of video and how to use it for your hotel.
Applying for a job in hospitality? These resume tips will help showcase you as the right person for the job.
Stress in the workplace is an unfortunate reality that accompanies most jobs. Find out how to reduce stress and burnout while at work.
Cash flow refers to the money that is moving in and out of your business each month. Explore six tips to consider when evaluating your cash flow.
Looking to transition your venue into a fine dining restaurant? These finance tips will help take the stress out of making the change.
There are thousands of hotels worldwide, so how do you make yours stand out? Explore why chains and boutiques alike are investing in extravagant...
We have a solution to your hospitality skills shortage. Service excellence can easily be trained with online training platforms like Typsy.
Do you use creative thinking as a solution to solve potential problems happening in your venue? These hospitality tips will help you lead your team...
In this blog post, we share some restaurant technology trends that are being adopted by venues all over the world and how you can implement them.
As a result of the pandemic, wellness centers and hotel spas are experiencing an immense transformation. Here are three tips to keep your guests,...
Looking at building or optimizing your loyalty program to retain your customers? In this blog post, we take you through the steps to adopt when...
Completing a hospitality degree might not be super-common, but it is highly regarded by employers. If you are based in the US, here are the top five...
From adapting to COVID-19 requirements to accomodating evolving customer needs, here are the top five cafe trends to adopt in 2021.
Need to protect and secure your customer data? These five hospitality tips will help you reinforce your online system to keep your guest data safe.
Need to keep your staff motivated and feeling happy at work? We share with you six hospitality tips that will help you improve your company culture.
Learn the 10 essential server etiquette rules that elevate guest experience, boost tips, and build confidence on the floor. Refresh your skills now...
Keeping your staff and customers safe is crucial. Here are some hospitality tips to help you stay on top of health concerns.
Need hospitality tips to learn how to upsell? Check out these 10 upselling tips that will entice your guests to upgrade.
Understanding your sales mix is the key to unlocking your beverage revenue potential! Read on to find out how.
Thinking about making sustainable changes for health and safety? Beau Peters explains how you can make this possible in 2021.
Follow these tips for writing a strong hospitality resume and increase your chances of getting the job.
We had a look at how whiskey develops its flavor and how to taste, appreciate and talk about whiskey flavors - from floral to peaty!
Harassment has become more prevalent in the hospitality industry. Learn all about harassment and bullying in the hospitality industry and how to...
New to coffee? Learn how to be a barista with practical beginner tips to build confidence, consistency, and essential café skills.
Discover effective time management skills for restaurant staff and managers to improve service quality, teamwork, and efficiency.
So you know how to make a cocktail, but do you have what it takes to be a hotel bartender? Discover hospitality tips and become the best hotel...
Long hours are often common for hospitality staff members, but how can they best manage? We've got some simple hospitality tips here.
Get into the Pancake Day spirit with these incredible traditional pancake recipes from around the world.
Often it can be challenging to always be motivated at work. Here are some hospitality tips to get your motivation going.
Revamp your LinkedIn profile with these 10 tips that will help you land your dream hospitality job.
Blended learning is the way of the future! Learn how you can make it easy for you and your team with Typsy.
Love is in the air! Get your restaurant ready for Valentine's Day with these five tips that will make your guests fall in love with your restaurant.
Anthony McGinty, security and intelligence expert, joins us to talk about tech, bias, and community in the security and intelligence industry.
Think your website design could be better, but not sure where to start? Look no further! Check out these beginner-friendly tips.
Open your restaurant with confidence. Follow this step-by-step checklist for permits, training, soft openings, and team prep to ensure a smooth grand...
When deciding what to rank for, Google has specific criteria. Find out how to improve your location-search ranking.
Anthony McGinty, security and intelligence expert talks about how all hospitality workers can help keep their workplace safe and secure.
Having a local food blogger write about your restaurant is great publicity. But how do you get one to write about your venue?
Need tips to grow your online presence and increase your foot traffic in your venue? Discover tips on how social proof can help your business stand...
Discover the four common risks restaurant owners might face on a daily basis.
Keen to learn some new skills in 2021? Not sure where to start? We've got you covered with the top 10 most popular courses from this year.
Make your New Year’s resolutions stick in the new year with simple, practical tips for setting realistic goals and building lasting habits.
From hospitality training ideas to what gives whiskey its flavor, these are the 10 most popular articles on Typsy Blog in 2020.
The Festive season is about family, fun, food and of course drinks. It also means plenty of guests and quite possibly a few people who get a little...
Christmas presents a perfect opportunity to bring new customers into your cafe. Here are 6 promotion ideas you can use in your coffee shop.
Josh Kopel, host of 'Full Comp' podcast, sits down with Typsy for a frank chat about the hospitality trends that need to die, and his great hope for...
Sustainability is more important than ever. Discover how implementing green initiatives in your hotel can save you money while saving the planet.
Keep your staff engaged and trained during the holiday season!
Thinking about revamping your venue? Here are some great tips on how to upgrade your aesthetic, operations, and workflow to provide a better, more...
Learn how to spot and support signs of anxiety or depression in your hospitality colleagues.
Need effective influencer marketing strategies for your hotel business? Look no further. Check out these data-driven tactics.
A first-person guide to improving your skills as a server, building confidence, and delivering better guest experiences.
Discover best-practice tips for hotels to help support first responders and uphold a safe and secure environment for everyone.
Explore the best hotel management software in 2025 - apps that help small hotels streamline tasks, boost bookings, and elevate guest experience.
Need tips on how to choose the perfect coffee beans for your café? Read on to discover what factors influence coffee bean taste, price, and sourcing.
Want to take your hospitality career to the next level but not sure how? Read on for great tips from Kacey Bradley.
Happy, engaged staff don't just work harder, they'll stay with you for longer. Guest blogger Ana Cvetkovic looks at ways you can improve staff...
Different types of skills can have different professional benefits. Learn more about up-skilling, multi-skilling, and cross-skilling in today's blog...
Not a fan of learning? You might just need to try a different approach! Read on to discover tips and tricks to becoming a great learner.
Thinking your hospitality brand could use a refresh? Here's your easy guide to the art (and science) of rebranding. Adrian Johansen explains.
Typsy micro-credentials are a great aspect of online hospitality learning. Read on to learn more about what micro-credentials are, and how to earn...
A wine menu is more than a list - it's an opportunity to create an amazing guest experience and drive per-table revenue. Emma Willson explains.
Wondering about how to navigate hospitality-tourism direct marketing in a post-COVID world? Get inspired with these great examples.
To a small business owner or manager, data collection might seem intimidating. But it's easier to use than you think - and incredibly helpful.
Typsy news! Typsy is proud to announce a new agreement with Swiss-Belhotel International, supporting staff and businesses through online training.
Need a way to communicate news to customers, offer deals, and even collect useful data? E-newsletters are a great way to do this. Gigi Baker explains.
Picky eaters are sometimes difficult to serve, but making them feel welcome in your venue can be incredibly rewarding. Jessica Romero explains how.
Home away from home accommodation that doesn't skimp on comfort? Serviced apartments are the hot new industry trend. Read on to learn why.
Upselling wine takes a certain finesse, but getting it right can be very rewarding. Rebecca Siggers explains how.
Being unexpectedly understaffed is stressful, but it doesn't have to be a bad time. Read on for best-practice strategies to help the team manage.
Looking for the next big hospo-tunity? Travel bubbles can be a game-changer for post-COVID operations. Read on to learn how.
Wil Slickers, host of the popular Slick Talk podcast, talks post-pandemic hospitality and tourism, marketing, and what guests really want.
A great website for your business is pretty pointless if no one can find you online. That's where SEO comes in. Juliana Hahn explains how.
We have more access to data than ever before. What's the best way to start thinking about how data can improve the guest experience? Beau Peters...
Hospitality management is an exciting field, but being a great manager takes some thought and skill. Kacey Bradley tells us more.
If you're feeling stressed about returning to work post-lockdown, you're not alone. Manage your stress and avoid burnout with these great tips.
Negative reviews can be nerve-wracking, but it's important to know the best way to respond. In this post, Typsy looks at some best-practice...
Finding ancillary revenue in a hotel can be difficult, especially during a downturn, but it's as important as it is challenging. Adam Knight explains...
Building a personal brand takes time and thought, but it's worth it - especially if you're going to be promoting your business online. Typsy explains...
It's easy to overlook, but negative workplace culture can be a business's undoing. Mike Walmsley explains how to identify, and repair, workplace...
Restarting your business after COVID shutdowns? Pick up some great tips and best-practice strategies with Typsy's newest course. Available now.
Social media messaging for your hotel might seem intimidating, but in a pandemic it's a great way to offer your guests transparency and reassurance.
The hospitality industry's road to recovery might be a little bumpy - but investing in staff training can smooth out the journey. Typsy explains how.
Food delivery is safe, convenient, and more popular than ever. In this post, Alexia Carr looks at easy ways to set up food delivery for your...
Hybrid events are the new normal for hosting conferences post-COVID-19. Discover the changes you will have to make in your event set-up going forward.
Discover seven expert training strategies to empower your hospitality team—boost guest service, retention, and staff engagement with Typsy’s courses.
What your restaurant needs most right now is return customers - and achieving this is about understanding your guests needs as well. Adrian Johansen...
Creating a great team also helps create a great workplace culture. Both of those start with the very first interview you give. Mike Walmsley explains...
Discover 5 fun and effective induction activities to engage your hospitality team, boost morale, and set the tone for success.
New behind the bar? These beginner bartender tips share real-world advice to build confidence, master the basics, and survive your first shifts.
Good recruitment and onboarding strategies are vital for creating a strong, happy team. Discover how with Typsy's newest course. Available now.
Micro-weddings are a great way for venues to stay COVID-compliant while still offering an amazing wedding experience. Kacey Bradley tells us more.
For hotels, direct bookings are crucial right now - and great website copy is the fastest way to secure them. Guest blogger Juliana Hahn explains how.
Industry innovators are reimagining what 'destination tourism' really means. Read on to learn more about the next Big Thing in hospitality.
Starting to look for new job opportunities in hospitality? Keep these top hospitality tips in mind and you're sure to impress any hiring manager.
Made post-COVID changes to your hospitality business? Smooth over tricky guest situations with these essential service tips for managing expectations.
Guest blogger Greg Provance talks through the top 4 things to consider when strategizing for attracting guests in the post-COVID world.
If you're reopening after coronavirus, there may be some bumps along the way. Online supplier training can help smooth out the road. Typsy explains...
Typsy news! Typsy is proud to launch Hosted Supplier Training - an initiative enabling hospitality suppliers to upload their product training to...
Data privacy and security is vital in modern hospitality. With Typsy's GDPR course, discover everything you need to know to handle data safely....
Modern problems require modern solutions. Read on for some of the best tech solutions for your changing, post-pandemic business.
Did you know your business listing on Google can do a lot more for you than just advertising your location? Find out how with this post by Sina...
It's tricky figuring out the best way to reopen after COVID-19. Here's some inspo from hotels around the world doing it right.
Is your menu the best it could be? Reopening after COVID might mean making some changes. Doug Radkey explains.
First impressions are everything. Here are some hospitality tips on how to make a great first impression on guests.
Love beer but not sure it goes with tonight's meal? Never fear! Whether your evening plans are gourmet or more chips 'n' dips, Typsy's here to help.
Calling all pastry fans! Kay-Lene Tan, award-winning head pastry chef, chats with Typsy on all things pastry - including tips for your home...
New to the world of espresso? Expert barista Hugh Kelly's got your back with this course covering all the coffee fundamentals you need to know.
Getting ready to reopen your hospitality venue? Typsy's got the lowdown on everything you need to know about your obligations after COVID-19.
Maybe AI seems futuristic - but the future is here! Ankit Patel talks us through the easiest and most effective ways AI can improve your restaurant.
Isolation getting you down? Pick yourself back up with Typsy's rundown of the best hobbies to help beat the quarantine blues.
Wherever your hospitality ambitions lie, Typsy's helping you take the next step forward with essential qualifications to help you achieve your goals.
Your social media presence is hugely important, especially now. Find some inspo from these 6 best examples of restaurants doing social media right.
Looking to switch things up? Samantha van Zweden walks us through the pros and cons of the most common and popular plant-based milks available today.
