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A short guide to getting your hospitality business through COVID-19

Posted by Mackensie Freedman on Mar 17, 2020 4:36:31 PM

It’s no secret that the coronavirus outbreak has been rough on the hospitality industry. Across the globe, we’re all feeling the pinch – mandated shutdowns in some areas, capacity restrictions in others, and people everywhere tending to stay in their homes. 

In today’s blog post, we look at a few ways you can adapt to protect yourself, your customers, and your business during this tricky period. 

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Topics: Operations, Marketing, Health and wellbeing, Hotels, Managers, Restaurants, Bars

Typsy chats with... Anna Dolce

Posted by Mackensie Freedman on Mar 13, 2020 12:00:00 PM

At every hospitality venue – from QSRs to five-star resorts – guest experience is one of the most important factors to consider when ensuring your guests are happy and looked after. It’s more than just working to your organization’s philosophy and aims, or ensuring that a product is delivered to a high standard: guest experience is about meeting guests’ emotional needs as much as logistical ones.

In today’s blog post, we sit down with life and business strategist, and industry expert, Anna Dolce, as she takes us through her thoughts on hospitality, leadership, and providing an impeccable guest experience.

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Topics: Career tips, Health and wellbeing, Insights, Managers, Training, Bars

Typsy chats with... Alicia Brown

Posted by Mackensie Freedman on Feb 28, 2020 5:25:29 PM

In today’s blog, we chat with Alicia Brown, a specialist on leadership and management. We sat down to hear about her philosophy on leadership, what leadership means in hospitality, and tips on how to optimize your performance as a leader.  

Whether you're an experienced manager or looking to progress your hospitality career, read on for great insights into leadership in hospitality.

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Topics: Career tips, Health and wellbeing, Insights, Managers, Training, Bars

Should your hotel go green?

Posted by Chloe Papas on Apr 24, 2019 11:39:49 AM
More and more consumers around the world are choosing hotels based on their commitment to sustainability and environmental responsibility. It’s no secret that hotels and other forms of accommodation can generate significant amounts of waste - whether it’s water, choices of packaging, food, or energy.
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Topics: Operations, Health and wellbeing, Hotels, Managers

Allergen awareness in food service

Posted by Mike Walmsley on Jan 30, 2019 4:15:00 PM

For many, food allergies are a way of life and put considerable strain on their ability to go out for a meal with family and friends. To be clear, we often refer to things like food allergies and food intolerances, you should know the key difference. 

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Topics: Health and wellbeing, Managers, Staff