THE TYPSY BLOG
Typsy has over 1500 lessons in a growing online video library and it's all contained on a purpose-built platform.
Discover how kindness drives ROI in hospitality. Typsy instructor and keynote speaker Nahla Summers explains how empathy, emotional intelligence, and...
Discover three effective leadership tactics to keep your hospitality team calm and productive under pressure, ensuring a smoother operation and a...
Learn how to handle a customer who is aggressive with you or your team member. Learn how to deal with a customer who is highly demanding in our blog.
Travelling with children isn't easy! Find out some creative ideas to accommodate families travelling with young children.
It’s not uncommon for hospitality employees to experience times of stress, especially during busy seasons. So, what can you do to keep your employees...
Solid customer service ethics are central to any thriving hospitality industry business. But how do you balance great customer service with employee...