In an era defined by rapid technological advancements and shifting consumer preferences, the hospitality industry stands at the forefront of innovation and adaptation. As we step into 2024, the landscape continues to evolve, presenting both challenges and opportunities for businesses in the sector. Understanding and harnessing these emerging trends will be pivotal in shaping the future of hospitality. Here are the trends we’re reading about that are key priorities for hospitality businesses in 2024:
The coronavirus outbreak has been tough on the hospitality industry, from Alpha to Beta and Gamma to Delta… now there’s Omicron. Sure, it sounds more like something from a Transformers movie but Omicron is here and hospitality is once again feeling the pinch from the ongoing shutdowns, re-introduction to restrictions, and guests opting to stay at home in general.
It’s easy to break back into feeling down that COVID is reinventing itself and challenging us in different ways, but we’re here to help you and your team get back to doing what they do best, creating memorable experiences for all of your guests (while keeping safe of course!).
In this article, we’ll explain some trends we’ve seen popping up in hotels, restaurants, bars, and cafes around the globe that are helping to engage guests, keep doors open (when possible), offer a sense of hope, and keep a smile on everyone’s face.
Pinterest currently has 478 million monthly active users, marking a remarkable potential for extending your reach. If you have a hospitality business, you have come to the right place. Today, you can learn how to use Pinterest’s newest features to market your business in 2021.
The hospitality industry covers all hotels, restaurants, casinos, events, cruises, entertainment, amusement parks, etc. As such, this service sector is vital to businesses and customers, employees, and economies worldwide.
Regardless of your role within your hospitality niche entity, here’s how to make the most out of it.
Let’s start with the basics. What new Pinterest features are we talking about?
Back in 2017, it was found that videos would occupy 74% of the world's total web traffic. And now, in 2021, we can say that it's true. Over the last few years, there has been a stupendous growth in the overall consumption of video content all around the world.
In today’s blog post, we're looking at how utilizing video in your social media marketing is a must and why it can help your business reach more customers.
In this new environment of hospitality and changing customer expectations, the loyalty of your guests will also be affected. If you fail to anticipate their health and safety needs and translate them into all the right precautions – they will likely go to your competitors. All of these emerging challenges caused by the pandemic need to be addressed in your loyalty programs, too.
In this blog post, Emma Worden takes you through the steps to take when setting up your loyalty program for your hotel.