Keen to learn some new skills in 2021? Not sure where to start? We've got you covered with the top 10 most popular courses from this year.
Through all the craziness of 2020, Typsy's brought you a huge variety of courses to sink your teeth into - everything from rum cocktails to infection control to diversity, equity, and inclusion.
There's so much to learn it's hard to know where to start! So to get your learning journey off on the right foot in 2021, here are Typsy's 10 most popular courses from the past year.
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1. COVID-19 responsibility and service tips
This dedicated COVID-19 course is led by Zara Madrusan, co-owner of Made in the Shade Group. You'll gain a clear understanding of the impact of COVID-19 on the hospitality industry, measures that you can take to support each other, and how to be innovative throughout this unusual and challenging working situation.
WHAT YOU WILL LEARN
This course is ideal for anyone working in the hospitality industry during the COVID-19 pandemic.
This course is one of several that deal directly with COVID-19, including:
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In this course, Mike Hewitt, the founder and operator of One Haus recruitment, will share an overview of recruitment, selection, and onboarding.
You’ll explore the Human Resources Management tools you need to recruit the right people based on business and cultural requirements; proper onboarding strategies; and issues to watch out for.
WHAT YOU WILL LEARN
This course is perfect for hospitality managers or anyone involved with the recruitment and onboarding process.
Restaurant consultant Mike Ganino shares his expert tips for sharpening your managerial skills. With this course, you can create a positive work environment, build a strong brand, and guide your team towards success!
WHAT YOU WILL LEARN
If you’re a hospitality manager, or want to become a hospitality manager, this course is for you.
Hygiene and safety is always important, but since the outbreak of the coronavirus, patrons are more aware than ever of how illnesses can spread.
In this course, celebrity chef Alastair McLeod talks through the key issues you need to be aware of to keep you, and your guests, safe.
WHAT YOU WILL LEARN
This course is aimed at any hospitality worker who comes into contact with food or customers.
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Learning with Typsy helps you and your team develop the kind of high-level skills you need to solve problems and deliver incredible guest experiences.
Typsy lessons are practical, effective, and fun! And best of all, you can access 1000+ topics as and when it suits you.
Learn your way - starting today.
In this course, Anthony LoGiusto explains how to identify areas of potential improvement across your business. You’ll learn best-practice strategies to optimize your business and see positive changes in everything from workflow to operations to profit.
WHAT YOU WILL LEARN
This course is aimed at hospitality business owners and managers to optimize operations and maximize revenue.
Upselling to your guests is an important part of generating revenue in your venue. Alejandro Francino is here to teach you about the do's and don'ts of upselling.
WHAT YOU WILL LEARN
This course is perfect for front desk staff looking at strengthening their sales techniques.
In this course, Michael Bascetta, the co-founder of Worksmith and co-owner and operator of Bar Liberty, Capitano, and Falco Bakery, will share with you practical strategies to consider when restarting your business in, and after, the COVID pandemic.
You’ll explore best-practice strategies for post-COVID-19, including how to engage guests and staff, how to rebuild workplace culture, and more.
WHAT YOU WILL LEARN
This course is aimed at hospitality business owners and managers, or those who want to become managers, who are restarting after the COVID-19 shutdown.
Never heard of GDPR? Well, GDPR stands for General Data Protection Regulation, a set of regulatory guidelines for data security set by the EU. If you handle or process guest data and information in any way - particularly if you’re in the EU, work with businesses in the EU, or host guests from the EU - this course is for you.
In this course, Jamal Ahmed, privacy professional and GDPR Practitioner, will walk you through the fundamentals of data protection and privacy.
WHAT YOU WILL LEARN
This course is ideal for anyone in the hospitality industry who processes, or has access to, client personal information and data.
Carlos Henriques is the owner and co-founder of the world’s most sustainable restaurant, Restaurant Nolla. Here, he'll help you think about sustainability in your restaurant or kitchen, and where you can find small opportunities to improve sustainability without compromising quality or financial profitability.
WHAT YOU WILL LEARN
This course is ideal for any kitchen employees and staff members wanting to learn more about sustainable food practices.
In this course, life and business strategist Anna Dolce will teach you about the importance of the guest experience and how to make it a positive one from the moment your guest enters your venue to the minute they leave.
WHAT YOU WILL LEARN
This course is perfect for frontline staff working in any variety of hospitality venues or anyone interested in working in the hospitality industry.
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