Did you know that there are almost three million waiters and waitresses in the United States alone? Anyone can be a server, but it takes a lot to stand out as one.
Whether you’re new to the restaurant industry or just need to refresh your skills, follow these 10 serving tips to make a lasting impression on customers.
The story of technology infiltrating an industry is always the same: adopt the new technology or fall behind the more tech savvy competition. The restaurant industry is facing this dilemma today more than ever. Orders are typed into iPads, long paper checklists are no longer used to evaluate inventory, and credit cards are processed right at the table customers just ate at - and restaurateurs are taking notice.
Tea is the second most consumed beverage in the world. This very morning, more than two billion people will wake up with a cup of tea. And the hospitality industry has taken notice - more and more restaurants, bars and hotels around the world are extending their tea lists beyond the classic English Breakfast to follow in the footsteps of venues that are rapidly gaining in popularity due to their tea menus.
Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills.