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Being a barista in Australia

Posted by Camille Tissot on Oct 16, 2019 11:12:34 AM

A large three-quarter full cappuccino with oat-milk, please! Yes, that's what it sounds like to order a coffee. 

Did you know that three-quarters of Australians have at least one cup of coffee a day? It only takes one sip of a good coffee to start the day in style (and in a good mood!). If you do the maths, good beans + good barista = good coffee, right? 

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Topics: Career tips, Staff, Restaurants

The 7 best hospitality training ideas

Posted by Ana Cvetkovic on Oct 9, 2019 12:09:11 PM

 

Hospitality is a customer service-oriented industry. While your team should have innate instincts about how to serve guests, they’ll need rigorous hospitality industry training to ensure that they adhere to your hotel or restaurant’s high standards.

In this blog post, we’re sharing the best hospitality training tips and resources to transform your staff into hospitality superstars.

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Topics: Managers, Restaurants, Training

6 reasons to consider a career in hotels and restaurants

Posted by Maria Malaniia on Sep 27, 2019 1:30:37 PM

In the hospitality industry, your career has a multitude of potential paths and it's not like any other industry because your success is directly linked to the work you put into every day.

The hospitality industry is massive and covers a range of various sectors under the umbrella of hospitality. Put it this way, if you were to start your career in hospitality, you would have two choices: hotels or restaurants.

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Topics: Hotels, Managers, Restaurants

New course: Training fundamentals with Nicolas Simon

Posted by Emily Marr on Sep 6, 2019 4:21:55 PM

Whether you're working in a restaurant, cafe, bar, hotel or any other part of the hospitality industry, training your staff is one of the most important things you can in your business. This is especially true as younger generations hit the workforce, with 87% of them stating that training and development are crucial to them in a job.

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Topics: Hotels, Typsy updates, Managers, Restaurants, Training, Bars

How to respond to negative hotel and restaurant reviews

Posted by Ana Cvetkovic on Aug 23, 2019 4:00:00 PM
Online reviews can make or break a business, especially in the hospitality industry. People trust other consumers more than they trust marketing messages from hotels and restaurants, which is why having stellar online reviews is important. Plus, when it comes to putting food in their mouths or staying in strange beds, customers want to know what kind of quality they’re getting.
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Topics: Marketing, Hotels, Managers, Restaurants, Bars