<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=841010339352500&amp;ev=PageView&amp;noscript=1">

How to respond to negative hotel and restaurant reviews

Posted by Ana Cvetkovic on Aug 23, 2019 4:00:00 PM
Online reviews can make or break a business, especially in the hospitality industry. People trust other consumers more than they trust marketing messages from hotels and restaurants, which is why having stellar online reviews is important. Plus, when it comes to putting food in their mouths or staying in strange beds, customers want to know what kind of quality they’re getting.
Read More

Topics: Marketing, Hotels, Managers, Restaurants, Bars

How to be a good server: Top 10 server etiquette tips

Posted by Ana Cvetkovic on Aug 2, 2019 5:00:00 PM

Did you know that there are almost three million waiters and waitresses in the United States alone? Anyone can be a server, but it takes a lot to stand out as one. 

Whether you’re new to the restaurant industry or just need to refresh your skills, follow these 10 serving tips to make a lasting impression on customers.

Read More

Topics: Hotels, Staff, Restaurants, Bars

6 ways technology can make your restaurant more efficient and profitable

Posted by Ryan Mcsweeney on Jul 5, 2019 5:00:00 PM

The story of technology infiltrating an industry is always the same: adopt the new technology or fall behind the more tech savvy competition. The restaurant industry is facing this dilemma today more than ever. Orders are typed into iPads, long paper checklists are no longer used to evaluate inventory, and credit cards are processed right at the table customers just ate at - and restaurateurs are taking notice.

Read More

Topics: Operations, Managers, Restaurants

New Course: Tea Mastery with Nathan Wakeford

Posted by Emily Marr on Jul 4, 2019 5:00:00 PM

Tea is the second most consumed beverage in the world. This very morning, more than two billion people will wake up with a cup of tea. And the hospitality industry has taken notice - more and more restaurants, bars and hotels around the world are extending their tea lists beyond the classic English Breakfast to follow in the footsteps of venues that are rapidly gaining in popularity due to their tea menus.

Read More

Topics: Hotels, Typsy updates, Restaurants

How to be a barista - tips for beginners

Posted by Ana Cvetkovic on Jun 19, 2019 4:45:00 PM

Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills.

Read More

Topics: Career tips, Hotels, Staff, Restaurants