In hospitality, management can make or break a business. Effective managers can help teams feel motivated to reach goals and provide excellent service, while ineffective managers can wreak havoc on company culture. Especially in the COVID period, when team members and guests alike are going to feel a little uncertain for the future, good management is going to play a big hand in keeping business in order. 

Today, Kacey Bradley talks through six of the most important habits to keep in mind if you want to be an awesome hospitality manager. 

Workplace culture is one of those things that seems like it can take care of itself, but anyone who's worked in a negative environment will tell you that a toxic workplace can spiral out of control quite quickly - and create all sorts of problems along the way. Luckily, positivity is just as contagious: good vibes beget good vibes.

In today's post, guest blogger Mike Walmsley is looking at how you can identify whether your workplace has a positive or negative culture, and how you can foster a positive environment to help your team and your business succeed.

When we think about next steps for the hospitality industry, there’s a lot to consider. Around the world, the industry is in a pretty constant state of flux at the moment – making it seem unpredictable and, at times, intimidating to plan a rebound strategy. The first step is taking a close look at what we should prioritize, and what can wait.

Good hospitality learning, training, and development needs to be at the top of that list: without learning, there can be no recovery. Here, Typsy’s breaking down the reasons why you should be making learning and development your top priority for post-COVID hospitality recovery.

Being a barista is an incredibly rewarding job, but is also very challenging - and can be a highly coveted role in a café. Because it can be a competitive field, and there's quite a steep learning curve for beginners, it can seem a little intimidating when you're just starting out. 

But never fear! Typsy's here to help you rise to the challenge with our guide to everything you need to know about becoming a barista.