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5 technology trends to consider for your restaurant

Posted by Sara Carter on May 11, 2021 10:00:00 AM

As your restaurant looks forward to offering in-person dining again, you may want to try innovative approaches to customer experience. With new safety regulations coming into force and new technologies becoming available, now is the time to adapt and change the way your venue operates. Even though investing in technology can be a little daunting at first, it will help improve your customer service as well as help your restaurant grow and succeed.

In this blog post, guest blogger Sara Carter shares with you some of the best technology solutions for your restaurant that you should consider. From contactless interactions to loyalty programs, these options will help you offer the best dining experience possible.

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Topics: Hospitality managers, Restaurants, COVID-19, Hospitality trends

How hotel spa and wellness centers are changing after Covid-19

Posted by Adrian Johansen on May 4, 2021 8:00:00 AM

In some ways, it feels impossible that an entire year has passed since the world went into lockdown. In others, it feels impossible that it has only been one year. 

Although we are slowly emerging from a challenging period, we are still learning how to create — and enjoy — a new post-COVID routine. What does this look like for an industry that has been particularly hard hit by the pandemic? How do you welcome your guests back to your spa or your wellness center and maintain physical distance between guests?

In this blog post, Adrian Johansen shares with you three hospitality tips that will help you welcome your guests back to your wellness or spa center and keep yourself, your colleagues, and guests safe. 

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Topics: Hotels, Hospitality managers, COVID-19

The art of rebranding: how and why to update your hospitality brand

Posted by Adrian Johansen on Sep 22, 2020 4:08:55 PM

There are a lot of good reasons to rebrand your hospitality business, but the idea of it can be intimidating - especially if you have an established customer base. If you're thinking about rebranding, it's probably for a good reason, and rebranding can be incredibly beneficial if you have a clear strategy in place. 

To help you get there, Adrian Johansen is talking through the main things to consider when you overhaul your business' branding.

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Topics: Hospitality marketing, Hospitality insights, Hospitality managers, Restaurants, COVID-19

The best tourism direct marketing campaigns for the post-COVID world

Posted by Maja Nenadov on Sep 15, 2020 5:03:33 PM

Direct marketing for your business post-COVID might be an intimidating thought, especially because of how much the market has changed. But that's also why this is exactly the time to launch a new campaign - audiences are ready to give you their attention (and their business). You just need to make yourself visible with great marketing.

In today's blog post, Maja Nenadov is looking at three examples of really effective direct marketing campaigns from this year, and what we can all learn from them.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Restaurants, Bars, COVID-19, Travel & tourism

How to cope when you’re suddenly understaffed on shift

Posted by Mackensie Freedman on Aug 20, 2020 4:51:28 PM

Working with a skeleton crew is a pretty common occurrence in hospitality – especially in smaller businesses, where even one person’s unexpected sick day can temporarily cripple a team. Unfortunately, given what’s happening across the world right now, we're having to learn to expect the unexpected even more than usual. 

Finding yourself suddenly understaffed for a shift can be stressful, but it doesn't have to make your team and your workplace any less productive or positive. In this easy guide, a former hospitality manager explains how.

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19