--- title: 3 tips to keep hospitality employees motivated during stressful times description: It’s not uncommon for hospitality employees to experience times of stress, especially during busy seasons. So, what can you do to keep your employees motivated during stressful times? image: https://blog.typsy.com/hubfs/Typsy%20Blog%20feature%20image%20600x350%20px%20(11).png --- [Turn guest feedback into action with ReviewLearn ![](https://orchardcore.typsy.com/media/svg-icons-2026/arrow-right.svg)](https://www.typsy.com/platform/features/reviewlearn) ![](https://orchardcore.typsy.com/media/svg-icons-2026/user-profile-circle.svg) LOGIN [Member](https://member.typsy.com/) [Manager](https://manager.typsy.com/) | [![](https://orchardcore.typsy.com/media/svg-icons-2026/headphones-white.svg) CONTACT US](https://www.typsy.com/contact) [![Typsy Brand](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [BOOK A DEMO](https://www.typsy.com/contact/demo) [![Typsy](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [Search courses](https://www.typsy.com/discover/courses) - Platform Platform [![](https://orchardcore.typsy.com/media/svg-icons-2026/trusted-content-at-scale.svg) Trusted content at scale The world's largest and fastest-growing hospitality library.](https://www.typsy.com/platform/hospitality-training-library) [![](https://orchardcore.typsy.com/media/svg-icons-2026/global-hospitalility-credentials.svg) Global hospitality credentials Industry-recognized Typsy credentials validating real-world hospitality capability.](https://www.typsy.com/platform/hospitality-certifications) [![](https://orchardcore.typsy.com/media/svg-icons-2026/performance-intellgience.svg) Performance intelligence AI-powered intelligence that connects learning to measurable operational performance.](https://www.typsy.com/platform/performance-intelligence) [![](https://orchardcore.typsy.com/media/svg-icons-2026/hospitality-learning-operations.svg) Hospitality learning operations Infrastructure that embeds workforce capability into daily hospitality operations at scale.](https://www.typsy.com/platform/learning-operations) Innovation & Tools [![](https://orchardcore.typsy.com/media/svg-icons-2026/reviewlearn.svg) ReviewLearn](https://www.typsy.com/platform/features/reviewlearn) [![](https://orchardcore.typsy.com/media/svg-icons-2026/smartcards.svg) SmartCards](https://www.typsy.com/platform/features/smartcards) [![](https://orchardcore.typsy.com/media/svg-icons-2026/custom-content.svg) Custom content](https://www.typsy.com/platform/features/custom-content) [![](https://orchardcore.typsy.com/media/svg-icons-2026/language-translations.svg) Language translations](https://www.typsy.com/platform/features/language-translations) [![](https://orchardcore.typsy.com/media/svg-icons-2026/reporting.svg) Reporting](https://www.typsy.com/platform/features/reporting) [![](https://orchardcore.typsy.com/media/svg-icons-2026/activities.svg) Activities](https://www.typsy.com/platform/features/activities) [![](https://orchardcore.typsy.com/media/svg-icons-2026/assign-training.svg) Assign training](https://www.typsy.com/platform/features/assign-training) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/reviewlearn-pink.svg) ReviewLearn Turn guest reviews into targeted training automatically. 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TRY THE CALCULATOR](https://www.typsy.com/roi-calculator) - [Pricing](https://www.typsy.com/pricing) [SIGN UP](https://www.typsy.com/pricing) [BOOK A DEMO](https://www.typsy.com/contact/demo) [Help Center](https://intercom.help/typsy/en/)[Contact Us](https://www.typsy.com/contact) Hotels # 3 tips to keep hospitality employees motivated during stressful times [Adrian Johansen](https://blog.typsy.com/author/adrian-johansen-1) Nov 1, 2021 --- It’s not uncommon for hospitality employees to experience times of stress, especially during busy seasons. But, the COVID-19 pandemic [wreaked havoc on the industry](https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0255819), and the virus hasn’t subsided the way many people expected and hoped for at this point.  On top of that, the holiday season is just around the corner. Though the pandemic is still lingering, many people want to get out and return to a sense of normalcy, so more people might be traveling over the holidays.  So, what can you do to keep your employees motivated during stressful times?  ![Typsy Blog feature image 600x350 px (11)](https://blog.typsy.com/hs-fs/hubfs/Typsy%20Blog%20feature%20image%20600x350%20px%20(11).png?width=600&name=Typsy%20Blog%20feature%20image%20600x350%20px%20(11).png)   Between keeping patrons (and themselves) safe, accommodating busy schedules, dealing with guests who might be over-stressed and anxious, themselves, it’s easy to see how employee motivation can struggle.  As a manager or owner, your employees’ mental health should be your top priority while they’re providing superior customer service. Happy employees are more likely to be motivated, but they’re also at less of a risk of burning out. Here are some top tips to help keep motivation high and stress low: ## 1. Make strong communication the norm When employees feel heard and understood, especially in times of stress or crisis, they’re more likely to be happy and productive at work. That starts from a leadership position.  To establish a communicative culture, strive to [create a transparent working environment](https://www.hotelieracademy.org/motivation-of-hotel-staff-in-times-of-crisis-how-to-be-victorious-in-this-difficult-mission/). Let your staff meetings be open forums where employees can express their concerns or feelings. Talk to them about what to expect around the establishment, including any changes that might be coming forward. Your goal should be to make them feel as safe and appreciated as possible.  You can take your communication strategy a few steps further by:  - Acknowledging each employee’s important contributions - Showing empathy - Avoiding micromanaging - Thanking your employees regularly - Being open for one-on-one meetings By being a supportive leader, [you’ll promote positivity throughout your establishment](https://www.thepaystubs.com/blog/human-resources/employee-motivation). Listen to what your employees want and think about things they would enjoy. It could be something as simple as decorating the office for the holidays to rewarding hard-working employees or providing incentives. In showing strong communication skills as a leader, you’ll also promote it throughout your establishment.  When your employees feel comfortable openly communicating with each other, office morale is likely to go up, and there will be a greater sense of community throughout the workplace. People will be more willing to help out, more trusting, and more comfortable. It all starts with communication.  --- ### [**![Typsy We teach hospitality to the world typsy.com blog banner \_ (1)](https://blog.typsy.com/hs-fs/hubfs/Typsy%20%20We%20teach%20hospitality%20to%20the%20world%20%20typsy.com%20blog%20banner%20_%20(1).png?width=1485&name=Typsy%20%20We%20teach%20hospitality%20to%20the%20world%20%20typsy.com%20blog%20banner%20_%20(1).png)**](https://www.typsy.com/discover/courses?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) **Being confident, innovative, and motivational are some of the key skills that make a great hospitality manager. Luckily, Typsy can help you with those.** **Typsy’s 1000+ hospitality lessons are practical, effective, and fun! Gain instant access to key leadership skills including the difference between managing and leading a team, emotional intelligence, work culture, and more.** **Best of all, you can access Typsy as and when it suits you.** **Learn your way - starting today.** --- ## 2. Use pets as a perk [Dog-friendly restaurants](https://blog.typsy.com/the-perks-of-being-a-dog-friendly-venue), breweries, and hotels have become increasingly popular across the country. Since millions of people consider their pets to be a part of the family, you can open up your place of business to a whole new target audience by encouraging guests to bring their four-legged friends along.  You can also boost employee morale and motivation by allowing pets in your business space. [Some of the benefits you can expect include](https://www.caninejournal.com/pros-cons-dogs-at-work/):  - Boosted interconnectedness - A decrease in employee turnover - Encouragement in breaks and physical activity - Reduced stress levels - An environment of compassion You can choose to make your entire business pet-friendly, or you can hold special events that allow your employees to get together with their furry friends. Not only will it improve relationships but communication too!. Pet-friendly businesses aren’t for everyone. It’s important to make sure all of your employees are on board and no one is uncomfortable with it. But, if everyone agrees, [the mental health benefits](https://www.animalhealthfoundation.org/blog/2012/10/8-health-benefits-of-having-a-pet/?gclid=Cj0KCQjw-4SLBhCVARIsACrhWLUV_7OEFC48kb27n0vCGFFe_rcAYRCX_1-RmdYfkXn01mbWs3bc2o8aAiT8EALw_wcB) can go a long way for your employees and patrons alike. --- ## 3. Find ways to de-stress The hospitality industry can be one of the most stressful. Your employees have to work with people from all walks of life every day, and no one ever really knows what to expect.  But, there’s no reason you can’t also make the industry – and your establishment – a lot of fun.  By promoting activities that [allow your employees to have fun](https://blog.typsy.com/8-fun-ways-to-de-stress-in-hospitality), especially during stressful times, they’re more likely to feel relaxed and stay motivated every day.  One of the best things you can do is to provide relaxing things for your employees to do during their breaks. Encourage walking outside, or listening to music. Set up a small “library” or reading nook somewhere in your establishments for employees to unwind and turn a few pages.  You can also plan bigger events that show your appreciation for your workers while allowing them to unwind and relax. With the holidays coming up, consider putting together fun events that involve employees and their families. One of the biggest struggles today’s workers face is striking a healthy work-life balance. Encouraging that balance and making sure they know you value their personal lives can boost productivity and loyalty.  The hospitality industry will always go through ebbs and flows when it comes to stressful times.  The most important thing is making sure your employees are happy and healthy, so they can do the best job possible. Don’t be afraid to let your creative side come through and think outside the box to promote a positive work environment.  --- | ![Adrian-Johansen-170x170](https://blog.typsy.com/hs-fs/hubfs/Adrian-Johansen-170x170.png?width=170&name=Adrian-Johansen-170x170.png) | **Adrian Johansen** is a writer and businesswoman in the Pacific Northwest. She loves discussing what businesses can do to thrive, especially during hard times. You can find more of her writing on [Contently](https://ajohansenwriter.contently.com/).  | | --- | --- | --- **Have a question? We’re always [ready to talk](https://intercom.help/typsy/en/).** **You might also like:** | **[![How hotels will change in 2019\_750x403](https://blog.typsy.com/hs-fs/hubfs/How%20hotels%20will%20change%20in%202019_750x403.png?width=202&name=How%20hotels%20will%20change%20in%202019_750x403.png)](https://blog.typsy.com/hotel-tips-to-host-and-help-first-responders)** **[Hotels and first responders, tips for hosts](https://blog.typsy.com/hotel-tips-to-host-and-help-first-responders)** | **[![How to write a business plan for your hospitality venue (that works)\_200x113](https://blog.typsy.com/hs-fs/hubfs/How%20to%20write%20a%20business%20plan%20for%20your%20hospitality%20venue%20(that%20works)_200x113.jpg?width=200&name=How%20to%20write%20a%20business%20plan%20for%20your%20hospitality%20venue%20(that%20works)_200x113.jpg)](https://blog.typsy.com/how-to-write-a-business-plan-for-your-hospitality-venue-that-works)** [**How to write a business plan for your venue**](https://blog.typsy.com/how-to-write-a-business-plan-for-your-hospitality-venue-that-works) | **[![manage-guest-expectations-200x113](https://blog.typsy.com/hs-fs/hubfs/manage-guest-expectations-200x113.png?width=200&name=manage-guest-expectations-200x113.png)](https://blog.typsy.com/manage-guest-expectations)** **[How to manage guest expectations](https://blog.typsy.com/manage-guest-expectations)** | | --- | --- | --- | [Hotels](https://blog.typsy.com/topic/hotels) [Restaurants & Bars](https://blog.typsy.com/topic/restaurants-bars) [Team performance](https://blog.typsy.com/topic/team-performance) [Leadership & management](https://blog.typsy.com/topic/leadership-management) ## Similar posts Hotels ### [How hotel spa and wellness centers are changing after Covid-19](https://blog.typsy.com/hotel-spa-and-wellness-centers-after-covid-19) As a result of the pandemic, wellness centers and hotel spas are experiencing an immense transformation. Here are three tips to keep your guests,... Adrian Johansen May 3, 2021 Hotels ### [The effect of employee treatment on the guest experience](https://blog.typsy.com/the-effect-of-employee-treatment-on-the-guest-experience) Learn from our blogger on how you can influence your guest experience through treating your employees right and give your venue an edge. Adrian Johansen Jun 6, 2022 Team performance ### [How to train new hospitality employees](https://blog.typsy.com/how-to-train-new-hospitality-employees) In the aftermath of the COVID-19 pandemic, hospitality businesses are struggling to find individuals with the right skills. In this blog post, we... Adrian Johansen Aug 16, 2021 ### Get notified on new marketing insights Be the first to know about new B2B SaaS Marketing insights to build or refine your marketing function with the tools and knowledge of today’s industry. 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