Serving alcohol as part of your role involves a lot of responsibilities. From knowing legal information to handling alcohol related situations and being safer at work, alcohol sale and service is not only pouring a glass of wine, it’s also checking ID cards if needed and providing a better level of service to your guests.
A roster is a key running sheet for any business - it ensures your whole team knows exactly when and where they are needed on any given day. Getting your rosters right can have a significant impact on your venue and furthermore position you as a manager who’s capable of thinking about the overall business success, not just someone focused on operational tasks.
Whether you're working in a restaurant, cafe, bar, hotel or any other part of the hospitality industry, training your staff is one of the most important things you can in your business. This is especially true as younger generations hit the workforce, with 87% of them stating that training and development are crucial to them in a job.
Did you know that there are almost three million waiters and waitresses in the United States alone? Anyone can be a server, but it takes a lot to stand out as one.
Whether you’re new to the restaurant industry or just need to refresh your skills, follow these 10 serving tips to make a lasting impression on customers.