Selling food and beverage items requires a certain knowledge of your products as well as sales techniques. Roger Beaudoin takes you through the world of food & beverage sales techniques. From adopting a sales mindset to understanding your role in sales, you will learn how to avoid common mistakes and make better sales in your venue.  

When delivering training to your staff or students, it is important to keep in mind that the content has the greatest impact when what is delivered is both timely and relevant to your intended audience. To further the idea of delivering relevant content to your staff, custom content filmed at your venue can be both engaging and fun!

From learning all about the best practice process for entering a guest room to understanding how important it is to clean and tidy your guests room, being a housekeeper requires an eye for detail and a love for perfection. Housekeeping is also being meticulous to help providing your guests with the best experience. 

From learning all about hygiene and safety to knowing your equipment and preparing your cart, being a great housekeeper requires you to know all the housekeeping basics if you want to provide the best guest experience possible. Housekeeping isn't just making beds. It's the grounds of a successful venue. 

Serving alcohol as part of your role involves a lot of responsibilities. From knowing legal information to handling alcohol related situations and being safer at work, alcohol sale and service is not only pouring a glass of wine, it’s also checking ID cards if needed and providing a better level of service to your guests.