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7 hotel amenities which will attract and keep guests coming back

Posted by Risha Kamra on Aug 7, 2019 5:14:52 PM

Cleanliness and room quality are not the only factors that travelers consider when booking a hotel room. They look for extra amenities that can make their hotel stay much better. We've done some digging and found seven of the top amenities that your hotel can provide to make your guests’ stay more enjoyable and comfortable.

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Topics: Marketing, Hotels

How to be a good server: Top 10 server etiquette tips

Posted by Ana Cvetkovic on Aug 2, 2019 5:00:00 PM

Did you know that there are almost three million waiters and waitresses in the United States alone? Anyone can be a server, but it takes a lot to stand out as one. 

Whether you’re new to the restaurant industry or just need to refresh your skills, follow these 10 serving tips to make a lasting impression on customers.

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Topics: Hotels, Staff, Restaurants, Bars

How to market your hotel on Instagram

Posted by Jacob Wilson on Jul 31, 2019 5:00:00 PM

With millions of users and a tendency to grow even further, Instagram has earned the reputation of the most coveted social media network for brands to spend their time on, and rightfully so. Consider the fact that 80% of its users follow at least one business on the platform, and that it has a 2.2% engagement rate (which is massive compared to its other social siblings), and you’ll immediately understand its value. Now take into account the simple fact that travel has become somewhat of hype in the past several years.

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Topics: Marketing, Hotels

TRevPar vs RevPar - What you need to know

Posted by Mike Walmsley on Jul 26, 2019 5:00:00 PM

TRevPar and RevPar - what’s the difference and why is it important? Maximizing revenue, or yield management has become more mainstream in recent years and for good reason. In an industry with so many ratios and comparatives, it pays to have a better understanding of what TRevPar and RevPar mean and how they can help you maximize profit or yield in your hotel.

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Topics: Hotels

On-demand learning delivers significant value for hospitality schools - A case study from Florida International University

Posted by Emily Marr on Jul 19, 2019 3:15:00 PM
The Chaplin School of Hospitality & Tourism Management at  Florida International University is one of the Top 50 Hospitality Management schools in the world as ranked by Top Universities' World University Rankings. As one of the top hospitality programs in the USA, more than 2500 undergraduate and graduate students from across the US and the world choose FIU for its outstanding reputation, advantageous campus locations, expert faculty, rich curriculum, and fast-track career opportunities in the international hotel, foodservice and tourism industries.
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Topics: Case studies