Like many industries over the past two years, hospitality has been hit hard with COVID-19 restrictions. But, as the world continues to open up, the industry is beginning to see a drastic increase in holidaymakers. Although this is a massive positive for venues all 'round, hotels are seeing a concerning shortage in key departments including housekeeping. 

In this blog post, we explore five housekeeping tools that will ease the pressure on staff, revolutionize your housekeeping department, and provide your team with consistency and clarity on a day-to-day basis.

With over 700,000 hotels around the world, any business in the hospitality industry already knows how competitive things are. For many people, it’s easy to think that hotels are constant money-makers. After all, anyone traveling needs a place to stay, right? 

But, between the growing popularity of Airbnb, rental properties, and bed and breakfasts, the hotel industry specifically needs to remain as competitive as possible. 

That starts by making a great first impression. In this blog post, guest contributor Adrian Johansen shares with you some unique resources to make your hotel stand out from the crowd.

As things are slowly returning to normal following the COVID-19 pandemic, there’s certainly no shortage of jobs available in the hospitality industry. But despite your hospitality skills being in high demand, it’s not always an easy task getting the job you want. Your first step? Ensure your resume is up-to-date!

So, brush off your pen and grab some paper, in this blog post we look at the three main resume formats you can choose from and the unique benefits of each.

Solid customer service ethics are central to any thriving hospitality industry business. Let’s face it, your company’s success depends on your consumers feeling as though their needs have been put first at all times. There should be no doubt at all of your responsibility to prioritize their safety, security, comfort, and wellbeing throughout your interactions.   

In the blog post, guest writer Beau Peters looks into how you can find the balance between providing great customer service and protecting your employees from bullying and harassment.