Effective suggesting and selling is an art and much like any worthwhile endeavor; requires practice, experience and a desire to serve. But restaurants cannot leave this critical element to chance or a staff member’s own initiative.

Owners and managers must consistently lead by example, nurture, train and develop their team to elevate the guest service experience. This approach is a powerful competitive advantage that leads to happier customers, word of mouth, glowing online reviews and increased sales.

One of the first major cost control points for food cost is food purchasing. What and how much to order, information from the sales mix as well as anticipated business levels and current inventory all contribute to the successful outcome of food purchasing for any business. It’s often like trying to hit a target that has several different parts that often seem to be moving in different directions all at the same time!

Understanding purchasing and applying straightforward approaches to it helps gain organization and, in turn, control over current inventory levels as well as the quantities to be ordered.

Anyone who works in the hospitality industry knows that heavy lifting comes with the job. Whether it's a box of cleaning products, a box of fresh vegetables or a carton of milk, lifting heavy objects is a day-to-day task. But, with heavy objects comes the risk of injury - statistics show that 39% of workplace incidents stem from body stressing.

Working in a fast-paced workplace means that, sometimes, things can get overlooked. It can also mean that when help is needed, there might not be anybody available to ask. With the clock ticking and tasks needed to be done, this is when injuries can occur.

As someone who works in the hospitality industry, long hours and being on-the-go are two things you know well. So, when it comes to getting ready for the following week, finding the right motivation is key.

When the weekend is over, the alarm goes off and it's the start of the new week there are two ways to spend your morning. You can either be dull and unhappy, lying in bed and snoozing your alarm every ten minutes; or you can be enthusiastic about a new opportunity to live your day to the fullest.

You have a choice - which are you going to pick?