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How to write a hotel sales proposal to win more guests

Posted by Nicole Garrison on Jul 27, 2021 4:18:08 PM

After being one of the most prominent industries hit by the pandemic, the businesses that bounce back will be more competitive than ever. Running a hotel is challenging in itself, and winning clients is one of the more challenging parts of the job, especially now with the ongoing coronavirus situations, clients prefer businesses that they can trust. Writing a winning hotel sales proposal is crucial in the hospitality business. There's a lot to discuss, but let's start with definitions.

Read on to know what our guest blogger Nicole Garrison's views are on winning more hotel guests.

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Topics: Hospitality operations, Hospitality marketing, Hotels, Hospitality managers

What is the hospitality skills shortage and what can you do about it?

Posted by Beau Peters on Jul 20, 2021 5:07:34 PM

The hospitality industry took a major blow during the COVID-19 pandemic. Worldwide, the industry has faced shutdowns, no international guests, and border closures that have affected things for over a year.

Because of these problems, many businesses had to lay off employees and cut back on staff or hours. Now that things are starting to reopen and return to normal, there is a hospitality skills shortage to deal with.

Read on to what the shortage is, what caused it, and most importantly, what you can do about it.

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Topics: Hospitality career tips, Hospitality staff

7 SEO tips to boost your restaurant website

Posted by Justin Weinger on Jul 12, 2021 5:23:00 PM

There are many industries that no longer turn to SEO for the majority of their traffic. Luckily, the restaurant biz isn't one of them. Because they're able to optimize for local search, restaurants have a fantastic opportunity to still capitalize on all the benefits of great search engine optimization in 2021 and beyond.

In this blog post, guest contributor Justin Weigner shares with you seven tips to help you maximize your SEO and boost your website traffic.

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Topics: Hospitality managers, Restaurants

How switching to online training with Typsy helped with onboarding new staff - A case study from Steamboat Resort.

Posted by Felicity Thomlinson on Jul 7, 2021 2:14:47 PM

Challenge

Steamboat Resort located in north-western Colorado at Steamboat Springs, is striving to provide the best possible on-mountain hospitality experience. Operated by the Steamboat Ski & Resort Corporation, it is located on Mount Werner in the Routt National Forest.

There is plenty to do all year at Steamboat Resort, but the snow season sees the most visitors where the region is known for producing more than 95 winter Olympians!

As a ski resort, Steamboat operates seasonally which sees staff turnover being a challenge they deal with each year. Through Winter and Summer, the Food and Beverage team sits at 555 staff, reducing to 250 during the quieter months. This has resulted in onboarding being a repetitive and time-consuming task which Steamboat were needing to change.

 

Steamboat looked towards an online training solution that could provide essential skills training to their staff consistently and efficiently. With an aim to cross-skill staff, they looked for a solution that offered a wide variety of high-quality video lessons across multiple hospitality areas. Steamboat were also looking for a solution that would allow them to upload their own operational training online to ensure staff were fully trained on venue-specific procedures from day 1.

 

Steamboat wanted an engaging online solution to address their onboarding challenge that was regularly costing them time and money. 

 

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Topics: Case studies, Media

The importance of video marketing for hotels

Posted by Casey Peterson on Jul 5, 2021 3:45:00 PM

Back in 2017, it was found that videos would occupy 74% of the world's total web traffic. And now, in 2021, we can say that it's true. Over the last few years, there has been a stupendous growth in the overall consumption of video content all around the world.

In today’s blog post, we're looking at how utilizing video in your social media marketing is a must and why it can help your business reach more customers.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Hospitality managers