The holiday season can be one of the busiest times of the year for both providing service to your customers and training your staff. On top of that, the global pandemic and changing service rules have made extra training all the more essential for your teams. That is why Typsy has designed and uploaded seven different playlist templates for you to copy to your account and send out to your members!
Topics: Typsy updates
This year has been all about figuring out how to adapt, and learning to expect the unexpected. This has really brought to light the ways we need to start thinking seriously about making our venues future-proof - not just attracting customers in a way that works now, but in ways that will continue to work no matter what comes next.
Enter remodeling. To be clear, we’re not talking about blowing your budget. There are a lot of ways you can revamp your aesthetic, operations and workflow to provide a better, more efficient service. Adrian Johansen is here to explain how.
Topics: Hotels, Hospitality insights, Hospitality managers, Restaurants
This year has been a tricky year (and, okay, this is admittedly the understatement of the century). Across the world, hospitality workers in particular have faced an unusual level of uncertainty and stress, even for an industry which can be uncertain and stressful at the best of times.
So in today's blog post, we're looking at the unique challenges hospitality staff might be facing with their mental health, and what we can do to support one another through rough patches.
Topics: Health and wellbeing, Hospitality insights, Hospitality managers
Now more than ever, branching out to find creative ways to promote your business and brand is absolutely essential. The events of this year have proven that “traditional” (in other words, non-digital) marketing can’t give you the same edge and reach that social media can. Partnering with influencers is a great way to leverage yourself into more exposure and boost your revenue.
In today’s blog post, marketing consultant Shane Barker walks us through the ins and outs of influencer marketing.
Topics: Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars
First responders have rushed to help their communities over the last few months to help ensure everyone’s safety in this challenging period. Those of us in hospitality might be left questioning what we can do to help - but there are ways we can all pitch in to support first responders, and our communities.
In today’s blog post, guest blogger Beau Peters returns with some best-practice tips and strategies for hotels to help support first responders and uphold a safe and secure environment for everyone.
Topics: Hospitality managers, Hospitality staff, Restaurants, Hospitality training
