--- title: "Pre-holiday planning: Getting ready for the busy season" description: Prepare your hospitality business for the busy holiday season with expert tips on staffing, inventory management, and early marketing strategies to ensure smooth operations and satisfied customers. image: https://blog.typsy.com/hubfs/Pre-Holiday%20Planning%20Getting%20Ready%20for%20the%20Busy%20Season.png --- [Turn guest feedback into action with ReviewLearn ![](https://orchardcore.typsy.com/media/svg-icons-2026/arrow-right.svg)](https://www.typsy.com/platform/features/reviewlearn) ![](https://orchardcore.typsy.com/media/svg-icons-2026/user-profile-circle.svg) LOGIN [Member](https://member.typsy.com/) [Manager](https://manager.typsy.com/) | [![](https://orchardcore.typsy.com/media/svg-icons-2026/headphones-white.svg) CONTACT US](https://www.typsy.com/contact) [![Typsy Brand](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [BOOK A DEMO](https://www.typsy.com/contact/demo) [![Typsy](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [Search courses](https://www.typsy.com/discover/courses) - Platform Platform [![](https://orchardcore.typsy.com/media/svg-icons-2026/trusted-content-at-scale.svg) Trusted content at scale The world's largest and fastest-growing hospitality library.](https://www.typsy.com/platform/hospitality-training-library) [![](https://orchardcore.typsy.com/media/svg-icons-2026/global-hospitalility-credentials.svg) Global hospitality credentials Industry-recognized Typsy credentials validating real-world hospitality capability.](https://www.typsy.com/platform/hospitality-certifications) [![](https://orchardcore.typsy.com/media/svg-icons-2026/performance-intellgience.svg) Performance intelligence AI-powered intelligence that connects learning to measurable operational performance.](https://www.typsy.com/platform/performance-intelligence) [![](https://orchardcore.typsy.com/media/svg-icons-2026/hospitality-learning-operations.svg) Hospitality learning operations Infrastructure that embeds workforce capability into daily hospitality operations at scale.](https://www.typsy.com/platform/learning-operations) Innovation & Tools [![](https://orchardcore.typsy.com/media/svg-icons-2026/reviewlearn.svg) ReviewLearn](https://www.typsy.com/platform/features/reviewlearn) [![](https://orchardcore.typsy.com/media/svg-icons-2026/smartcards.svg) SmartCards](https://www.typsy.com/platform/features/smartcards) [![](https://orchardcore.typsy.com/media/svg-icons-2026/custom-content.svg) Custom content](https://www.typsy.com/platform/features/custom-content) [![](https://orchardcore.typsy.com/media/svg-icons-2026/language-translations.svg) Language translations](https://www.typsy.com/platform/features/language-translations) [![](https://orchardcore.typsy.com/media/svg-icons-2026/reporting.svg) Reporting](https://www.typsy.com/platform/features/reporting) [![](https://orchardcore.typsy.com/media/svg-icons-2026/activities.svg) Activities](https://www.typsy.com/platform/features/activities) [![](https://orchardcore.typsy.com/media/svg-icons-2026/assign-training.svg) Assign training](https://www.typsy.com/platform/features/assign-training) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/reviewlearn-pink.svg) ReviewLearn Turn guest reviews into targeted training automatically. TRY REVIEWLEARN](https://www.typsy.com/platform/features/reviewlearn) - Solutions By role [Owners](https://www.typsy.com/solutions/roles/hospitality-owners) [CEO](https://www.typsy.com/solutions/roles/ceo) [CFO](https://www.typsy.com/solutions/roles/cfo) [Hotel GMs & property leaders](https://www.typsy.com/solutions/roles/hotel-general-managers) [Group operations](https://www.typsy.com/solutions/roles/operations-leaders) [HR & talent](https://www.typsy.com/solutions/roles/hr-talent) [Learning & development](https://www.typsy.com/solutions/roles/learning-development) [Guest experience & quality assurance](https://www.typsy.com/solutions/roles/guest-experience-leaders) By business challenge [Accelerate onboarding](https://www.typsy.com/solutions/challenges/employee-onboarding) [Workforce engagement & retention](https://www.typsy.com/solutions/challenges/staff-engagement-retention) [Leadership development](https://www.typsy.com/solutions/challenges/leadership-development) [Compliance & risk management](https://www.typsy.com/solutions/challenges/compliance-training) [Brand consistency](https://www.typsy.com/solutions/challenges/brand-consistency) [Service quality & guest satisfaction](https://www.typsy.com/solutions/challenges/guest-experience) By organization type [Hotels, resorts & accommodation](https://www.typsy.com/solutions/industries/hotels-resorts) [Restaurant & F&B groups](https://www.typsy.com/solutions/industries/restaurants-food-service) [Hospitality operators](https://www.typsy.com/solutions/industries/hospitality-operators) [Hospitality education & training](https://www.typsy.com/solutions/industries/hospitality-schools) [![](https://orchardcore.typsy.com/media/nav_bar_image_458x444/manager-on-mobile.png) Cut onboarding time in half See how leading hospitality brands get their teams floor-ready faster. EXPLORE ONBOARDING](https://www.typsy.com/solutions/challenges/employee-onboarding) - Resources Customer success [Customer stories](https://www.typsy.com/customer-stories) [ROI calculator](https://www.typsy.com/roi-calculator) Company & expertise [About us](https://www.typsy.com/about) [Partner ecosystem](https://www.typsy.com/partners) [Industry awards](https://www.typsy.com/awards) [Blog](https://www.typsy.com/learn/blog) Platform & trust [Security & Compliance](https://www.typsy.com/platform/security-compliance) [Global scalability](https://www.typsy.com/platform/global-scalability) [Implementation & Support](https://www.typsy.com/platform/implementation-support) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/roi-calc.svg) Calculate Your ROI Discover exactly how much your business can save by reducing turnover and streamlining team training. TRY THE CALCULATOR](https://www.typsy.com/roi-calculator) - [Pricing](https://www.typsy.com/pricing) [SIGN UP](https://www.typsy.com/pricing) [BOOK A DEMO](https://www.typsy.com/contact/demo) [Help Center](https://intercom.help/typsy/en/)[Contact Us](https://www.typsy.com/contact) Hotels # Pre-holiday planning: Getting ready for the busy season [Indiana Lee](https://blog.typsy.com/author/indiana-lee) Oct 23, 2024 --- The approaching holidays can present mixed emotions when you’re running a hospitality business. On one hand, there are opportunities for creativity and consumer engagement. At the same time, the challenges that come with how busy the season is can be pretty overwhelming. ![Pre-Holiday Planning Getting Ready for the Busy Season](https://blog.typsy.com/hs-fs/hubfs/Pre-Holiday%20Planning%20Getting%20Ready%20for%20the%20Busy%20Season.png?width=600&height=323&name=Pre-Holiday%20Planning%20Getting%20Ready%20for%20the%20Busy%20Season.png)   Pre-holiday planning is your friend. With some prep, you can set your company up to navigate the busy periods and make the most of the season. ## Optimize your staffing Let’s face it: a hospitality business is nothing without great employees. Therefore, you need to optimize your staffing as the busy season approaches.  A good place to begin, particularly for [hotels preparing for the holidays](https://www.assetpanda.com/resource-center/blog/how-hotels-prepare-for-the-holidays/), is to review your likely staff needs as early as possible. Examine data on last year’s busy season alongside predictions for the coming holidays. Doing so helps you make informed decisions about the likely number of staff you’ll need in each area to meet customer demand. Don’t neglect skill set needs, either. Particularly if you’re hosting specific types of seasonal events or services, make certain you have staff with the knowledge to pull these off well. Wherever possible, [upskilling your staff](https://blog.typsy.com/difference-between-up-skilling-multi-skilling-and-cross-skilling) with in-house training can also help boost employee engagement and retention. |   | Recommended by Typsy: [Front desk upselling](https://www.typsy.com/courses/front-desk-upselling)  Join Founder & CEO of HBD Upselling Solutions Alejandro Francino as he explains what upselling is and ways your team can utilize it when checking guests into your hotel to achieve positive results. |   | | --- | --- | --- | One of the mistakes too many companies make as things get busy is isolating departments to their specific areas of expertise. Ensuring all your staff can work together well is a way to improve customer experience, be agile at challenging times, and even spearhead innovations. The keys to [effective cross-functional collaboration](https://www.lucidchart.com/blog/5-keys-to-cross-functional-collaboration) surround giving your staff the information, tools, and support to work cohesively. For instance, encouraging the sharing of different perspectives can inspire new ways to solve problems alongside highlighting staff’s skills and talents. Clear communication helps keep all staff members aligned on what needs to be achieved so they can move forward effectively.   --- [![Typsy voted in TIMES top 50 edtech companies](https://blog.typsy.com/hs-fs/hubfs/BLOG%20-%20internal%20blog%20post%20banner%201.png?width=600&height=172&name=BLOG%20-%20internal%20blog%20post%20banner%201.png)](https://www.typsy.com?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) [Learning with Typsy](https://www.typsy.com/discover/courses?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) **is practical, effective, and fun! And best of all, you can access Typsy's 1500+ lessons when it suits you. Learn your way - starting today.** --- ## Prepare your inventory No matter what type of hospitality business you run, you’ll need inventory for the busy season. These might be nonperishable food, toiletries for hotel rooms, and even holiday party favors. Adequately preparing your inventory is crucial as underordering is likely to leave customers disappointed, while overordering leads to wastage and dented profits. This is where technology that can [reduce business costs](https://www.inflowinventory.com/blog/technology-to-reduce-business-costs/) can be a powerful part of your busy season strategy. Customer relationship management (CRM) systems can automatically analyze and report on past consumer data, giving you insights into the inventory numbers and demand from previous busy seasons. There is also inventory management software that can track your items from the warehouse to the consumer. Tracking allows you to make more informed decisions about reordering and even streamline delivery routes from suppliers to your company, reducing transportation overheads. Another reason to prepare your inventory for the busy season is to minimize waste. Unnecessary spoilage or overuse of items not only impacts costs but is also environmentally unfriendly. For food inventory, ensure there are robust storage and labeling processes in place to ensure old ingredients are used first.   --- ## Launch early marketing Yes, the holiday season tends to be a busy time of year. You can’t just expect that customers will come and seek out your company, though. A key point of preparation is early seasonal marketing tactics. Digital content is essential here. Consumers are likely to learn about your unique holiday offerings through online materials. So, start to plan the creation and distribution of these items as early as possible. Some options to consider here might include video walk-throughs of your business, showing your efforts to create a holiday atmosphere. It might involve TikTok posts with your catering staff, discussing the holiday dishes they’ll be preparing. Remember to enhance engagement with these types of posts, too. For instance, links to [Christmas promotions](https://blog.typsy.com/6-christmas-promotion-ideas-your-customers-will-love) and early booking discounts on social posts can boost consumer orders while also influencing the algorithm due to greater interactions with your content. Remember that your website will also be a central space where consumers interact with marketing content and make bookings. Optimizing your [website for customer satisfaction](https://www.jolt.co.uk/blog/enhancing-customer-satisfaction-through-website-optimisation/) will positively affect how people see your brand. Focus on user experience, making it easy to navigate and optimizing the size and placement of clickable elements to encourage visitors to use them. Particularly for the busy season, you should also improve your website’s response time and speed to minimize the potential for consumers having to wait around. ---   Pre-holiday planning in areas such as staffing, marketing, and inventory management are key to navigating the busy season effectively. There’s no one-size-fits-all approach, though. Digging into the needs of your business and its customers helps you make informed decisions for what actions give your company the best chance to thrive this year.   [Hotels](https://blog.typsy.com/topic/hotels) [Hospitality trends](https://blog.typsy.com/topic/hospitality-trends) [Leadership & management](https://blog.typsy.com/topic/leadership-management) ## Similar posts Hotels ### [Creating and maintaining good workplace culture](https://blog.typsy.com/positive-workplace-culture) It's easy to overlook, but negative workplace culture can be a business's undoing. Mike Walmsley explains how to identify, and repair, workplace... Mike Walmsley Jul 21, 2020 Hospitality operations ### [How to set employee expectations in your restaurant](https://blog.typsy.com/how-to-set-employee-expectations-in-your-restaurant) When a new hire starts at your restaurant, it's important to communicate your expectations early. Here are three easy ways to do that. Doug Radkey Sep 27, 2017 Team performance ### [Company culture: A place where people want to work](https://blog.typsy.com/company-culture-a-place-where-people-want-to-work) Finding the right employer/employee balance isn't an easy task in hospitality. Learn what makes your company culture successful by Mike Walmsley. Mike Walmsley Oct 4, 2019 ### Get notified on new marketing insights Be the first to know about new B2B SaaS Marketing insights to build or refine your marketing function with the tools and knowledge of today’s industry. [About us](https://www.typsy.com/about) [Courses](https://www.typsy.com/discover/courses) [Pricing](https://www.typsy.com/pricing) [Contact us](https://www.typsy.com/contact) ###### Platform & Trust [Platform overview](https://www.typsy.com/platform) [Trusted hospitality content at scale](https://www.typsy.com/platform/hospitality-training-library) [Global hospitality credentials](https://www.typsy.com/platform/hospitality-certifications) [Performance intelligence](https://www.typsy.com/platform/performance-intelligence) [Hospitality learning operations](https://www.typsy.com/platform/learning-operations) [Language translations](https://www.typsy.com/solutions/training-translations) [Integrations & infrastructure](https://www.typsy.com/platform/integrations) ###### Solutions [Accelerate onboarding](https://www.typsy.com/solutions/challenges/employee-onboarding) [Workforce engagement & retention](https://www.typsy.com/solutions/challenges/staff-engagement-retention) [Leadership development](https://www.typsy.com/solutions/challenges/leadership-development) [Compliance & risk management](https://www.typsy.com/solutions/challenges/compliance-training) [Brand consistency](https://www.typsy.com/solutions/challenges/brand-consistency) [Service quality & guest satisfaction](https://www.typsy.com/solutions/challenges/guest-experience) ###### Hospitality segments [Hotels, resorts & accommodation](https://www.typsy.com/solutions/industries/hotels-resorts) [Restaurants & F&B groups](https://www.typsy.com/solutions/industries/restaurants-food-service) [Hospitality operators](https://www.typsy.com/solutions/industries/hospitality-operators) [Hospitality education](https://www.typsy.com/solutions/industries/hospitality-schools) ###### Hospitality courses [Courses overview](https://www.typsy.com/discover/courses) [Beverage courses](https://www.typsy.com/discover/courses/beverage) [Business courses](https://www.typsy.com/discover/courses/business) [Compliance courses](https://www.typsy.com/discover/courses/compliance) [Culinary courses](https://www.typsy.com/discover/courses/culinary) [Hotel courses](https://www.typsy.com/discover/courses/hotel) [Management courses](https://www.typsy.com/discover/courses/management) [Service courses](https://www.typsy.com/discover/courses/service) ###### Company & resources [About us](https://www.typsy.com/about) [Contact us](https://www.typsy.com/contact) [Help Hub](https://intercom.help/typsy/en/) [Implementation & support](https://www.typsy.com/platform/implementation-support) [ROI calculator](https://www.typsy.com/roi-calculator) [Partner ecosystem](https://www.typsy.com/partners) [Security & compliance](https://www.typsy.com/platform/security-compliance) [Typsy shop](https://www.typsy.com/shop) [Become an instructor](https://www.typsy.com/company/become-an-instructor) [Blog](https://www.typsy.com/learn/blog) [![Typsy](https://orchardcore.typsy.com/media/svg-icons-2026/logo-white.svg)](https://www.typsy.com/) [![](https://orchardcore.typsy.com/media/svg-icons-2026/typsy-linkin-icon.svg)](https://www.linkedin.com/company/7953302/) [![](https://orchardcore.typsy.com/media/svg-icons-2026/typsy-instragram-icon.svg)](http://www.instagram.com/asktypsy) [![](https://orchardcore.typsy.com/media/svg-icons-2026/typsy-facebookicon.svg)](http://www.facebook.com/asktypsy) [![](https://orchardcore.typsy.com/media/svg-icons-2026/typsy-youtube-icon.svg)](https://www.youtube.com/@Typsy) Hospitality insights that turn operational challenges into better performance. By submitting this form, you agree to Typsy's [Terms](https://www.typsy.com/legal) and [Privacy Policy](https://www.typsy.com/legal/privacy-policy). © 2026 Typsy. All rights reserved. [Privacy Policy](https://www.typsy.com/legal/privacy-policy) [Terms](https://www.typsy.com/legal)