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5 awesome induction activities to get your new team excited

Posted by Chloe Papas on Jul 1, 2020 11:24:16 AM

Induction sessions can be super useful for a new hospitality team - it's a fantastic way to meet new team mates and get familiar with your venue's work culture in a pressure-free environment. But they need to be well thought out so that everyone leaves feeling comfortable and excited to get started. The key is to make sure the day isn’t all about business and policies: it’s also about team building, engagement, and having fun.

Here are five of the best activities and games you can play during the induction process to get your team excited to kick off this new stage of their careers. 

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Topics: Hotels, Hospitality managers, Restaurants, Hospitality training

NEW COURSE: Recruitment and Onboarding with Mike Hewitt

Posted by Mackensie Freedman on Jun 26, 2020 4:35:08 PM

In hospitality, people make the place. As a hiring manager, the culture of your workplace - and the people you invite into it - is entirely in your hands. Knowing the best way to approach recruitment and onboarding is an essential skill, but many of us don't think too much about it. 

Typsy's Recruitment and onboarding course is all about taking the guesswork out of hiring. By watching this course, you can ensure you're strengthening both your team and your business with every new hire. 

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Topics: Hotels, Typsy updates, Hospitality managers, Hospitality staff, Restaurants, Hospitality training

5 ways to improve your hotel’s website and boost direct bookings

Posted by Juliana Hahn on Jun 23, 2020 5:07:59 PM

A beautiful hotel website that convinces your site visitors to book direct is more important now than ever before as we move forward from COVID-19. But although writing for your site can feel daunting, especially with new COVID considerations to bear in mind, creating successful website copy can be easy as pie - with the right guidance.

In this article, Juliana Hahn goes over five simple ways to improve your hotel’s website, showcasing its best side and inspiring visitors to book direct.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Hospitality managers, Hospitality training, COVID-19

Advice from a manager: how to ace a hospitality interview and trial

Posted by Mackensie Freedman on Jun 17, 2020 5:02:38 PM

If you're a hospitality professional, chances are high that your employment has been affected by the ongoing coronavirus. But businesses are now looking towards reopening, and with them job opportunities are becoming increasingly available. Your best chance at success is being prepared and knowing what to expect.

Read on for advice from an experienced hospitality hiring manager on how to ace a hospitality interview and trial.

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

Reopening strategies: How to manage guest expectations

Posted by Mackensie Freedman on Jun 16, 2020 5:03:53 PM

Managing guest relations can be tricky, even at the best of times. But now, as hospitality venues around the world look towards reopening with specific health and safety recommendations and requirements in mind, the guest experience will likely be a little different than it was 6 months ago. And, well, change can be challenging to accept. The key is carefully managing expectations. 

Today, Typsy has the run down on four tricky (but common) post-COVID service scenarios and the best way to handle them to ensure your guests still leave smiling.

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19