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Online training solution to the hospitality skills shortage

Posted by Felicity Thomlinson on May 19, 2021 12:29:33 PM

The Covid pandemic initially caused major upheaval for hospitality businesses globally with business closures and staff being furloughed or losing jobs. Many of those businesses are now faced with the difficulty of finding and recruiting staff due to a global hospitality skills shortage as they attempt to open again and resume operations.

There are many factors contributing to the current skills shortage, many of which are beyond the direct control of managers or owners. An aspect where you can make a significant difference is finding people from service industries or students with a natural flair for hospitality and providing training in hospitality so they become confident, engaged, and loyal hospitality workers and employees that will stay with you for the long term. 

Hospitality is an industry for those who love customer service. When recruiting, it is important to find people who have some instincts about how to serve guests. They will also need access to high-quality, regular training to ensure that they adhere to your hotel, bar, cafe, or restaurant’s high standards. 

In this blog post, we share six tips on how to tackle the hospitality skills shortage and recruit and train staff efficiently and effectively. An online learning platform can enhance the speed to the competency of new staff. We will help you understand how to transform your staff into confident, capable, and engaged hospitality superstars in no time!


Let's look at some hospitality onboarding ideas that will save you time and up-skill your team.


Interested in how Typsy can get your new staff trained and serving customers quickly?

Request a demo from the Typsy team or start learning now online.


 

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Topics: Hospitality managers, Restaurants, Hospitality training, hospitality recruitment, hospitality skills shortage, online hospitality training, hospitality courses, onboarding

5 tips to protect guest and customer data

Posted by Beau Peters on Apr 6, 2021 12:51:23 PM

With the challenges caused by the COVID-19 pandemic came a wave of cybersecurity attacks that threatened systems across the globe. Two out of five of the most severe breaches have occurred within the hospitality industry. With the hospitality industry already suffering from the blow of economic shutdowns, these cybersecurity damages also jeopardized the survivability of hospitality venues. 

However, the risk of cyber attacks happening in your hotel or resort can be managed and reduced.

In this blog post, guest contributor Beau Peters shares with you a series of tips for protecting guest and customer data.

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Topics: Hotels, Hospitality managers, Restaurants, Hospitality training

How hotels can address health and environmental concerns in 2021

Posted by Beau Peters on Feb 23, 2021 12:47:00 PM

Reducing the environmental impact of hotels and resorts has been an industry priority for decades. And in a world forever changed by the spread of COVID-19, addressing health and environmental concerns has become a critical aspect of hotel operations.

In today’s blog post, guest contributor Beau Peters explores how you can turn sustainability to your advantage, ensuring your guests feel safe and your reputation soars. 

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training

Favorites from 2020: the top 10 Typsy courses you loved this year

Posted by Mackensie Freedman on Dec 31, 2020 3:24:00 PM

Through all the craziness of 2020, Typsy's brought you a huge variety of courses to sink your teeth into - everything from rum cocktails to infection control to diversity, equity, and inclusion

There's so much to learn it's hard to know where to start! So to get your learning journey off on the right foot in 2021, here are Typsy's 10 most popular courses from the past year.

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Topics: Hospitality career tips, Hospitality insights, Typsy updates, Hospitality training

How to choose New Year's resolutions for 2021 - and stick to them!

Posted by Mackensie Freedman on Dec 29, 2020 11:43:17 AM

New Year's resolutions are always a bit of a minefield. We make them because we want something in our lives to get better - but picking resolutions always seems much easier than actually sticking to them.  

The truth is: following through on resolutions actually has a lot to do with the resolutions you pick! When you take a second to be thoughtful about your resolutions - professional or personal - you set yourself up for a year's worth of success. Typsy's here to tell you how. 

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Topics: Hospitality career tips, Hospitality insights, Hospitality training