When setting up for a conference or meeting, there are certain standards that any good hotel event manager must think about. Then, there are the little extras that can make your brand not just one of a chain, but an experience not to be missed.
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Topics: Hospitality operations, Content marketing, Tips for hospitality managers, Hospitality training
When venues work with a team of engaged employees, they create a sustainable and productive business. Creating a great workplace through employee engagement secures business owners less turnover, higher quality of work, more productivity, and more sales.
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Topics: Hospitality operations, Tips for hospitality managers, Hospitality training, Reputation management, Tips for owners
Seagrass Boutique Hospitality Group is a multi-brand hospitality organization covering eight brands, from premium full service to fast casual - with over 35 locations. They first landed on Australian shores in the year 2000 with the opening of The Meat & Wine Co in Darling Harbour and have expanded to Melbourne, Brisbane, and Perth.
Since July 2018, the group has been using Typsy across their eight brands including
The Meat & Wine Co,
Ribs & Burgers,
Italian Street Kitchen,
Stix and Stones,
The Observer Hotel,
Heritage Bakery and Pizzaria,
Butcher and the Farmer, and
Hunter & Barrel. With engagement levels soaring, we thought we'd sit down with Seagrass Learning & Development Specialist, Katie Mattingly, to hear how the group have utilized Typsy so far.
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Topics: Hospitality operations, Tips for hospitality managers, Hospitality training, Product Features, Case studies - Hospitality venues using Typsy
The award-winning Brougham Arms Hotel in Bendigo, Australia has been training its staff with Typsy for two years. Recently, they used our Custom Content feature to create a series of training videos specific to the operational needs of the venue.
Kylie Macumber (Operations Manager) looks after operations at the Brougham Arms Hotel. She was recommended Typsy by a friend in the hospitality industry and was drawn in by the expertise of the instructors.
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Topics: Hospitality operations, Tips for hospitality managers, Hospitality training, Product Features, Case studies - Hospitality venues using Typsy
Savvy full-service restaurateurs know that building a strong team is important. According to Deloitte, 88% of employees and 94% of executives believe that “a distinct workplace culture is important to business success." Having a world-class culture can help you retain and attract top talent, which is hard to do in the restaurant industry.
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Topics: HR for hospitality venues, Tips for hospitality managers, Hospitality training, Tips for owners
