--- title: 7 creative ways to engage hospitality employees description: Happy, engaged staff don't just work harder, they'll stay with you for longer. Guest blogger Ana Cvetkovic looks at ways you can improve staff engagement. image: https://blog.typsy.com/hubfs/7%20creative%20ways%20to%20engage%20employees%20at%20a%20restaurant_750x403.png --- [Turn guest feedback into action with ReviewLearn ![](https://orchardcore.typsy.com/media/svg-icons-2026/arrow-right.svg)](https://www.typsy.com/platform/features/reviewlearn) ![](https://orchardcore.typsy.com/media/svg-icons-2026/user-profile-circle.svg) LOGIN [Member](https://member.typsy.com/) [Manager](https://manager.typsy.com/) | [![](https://orchardcore.typsy.com/media/svg-icons-2026/headphones-white.svg) CONTACT US](https://www.typsy.com/contact) [![Typsy Brand](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [BOOK A DEMO](https://www.typsy.com/contact/demo) [![Typsy](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [Search courses](https://www.typsy.com/discover/courses) - Platform Platform [![](https://orchardcore.typsy.com/media/svg-icons-2026/trusted-content-at-scale.svg) Trusted content at scale The world's largest and fastest-growing hospitality library.](https://www.typsy.com/platform/hospitality-training-library) [![](https://orchardcore.typsy.com/media/svg-icons-2026/global-hospitalility-credentials.svg) Global hospitality credentials Industry-recognized Typsy credentials validating real-world hospitality capability.](https://www.typsy.com/platform/hospitality-certifications) [![](https://orchardcore.typsy.com/media/svg-icons-2026/performance-intellgience.svg) Performance intelligence AI-powered intelligence that connects learning to measurable operational performance.](https://www.typsy.com/platform/performance-intelligence) [![](https://orchardcore.typsy.com/media/svg-icons-2026/hospitality-learning-operations.svg) Hospitality learning operations Infrastructure that embeds workforce capability into daily hospitality operations at scale.](https://www.typsy.com/platform/learning-operations) Innovation & Tools [![](https://orchardcore.typsy.com/media/svg-icons-2026/reviewlearn.svg) ReviewLearn](https://www.typsy.com/platform/features/reviewlearn) [![](https://orchardcore.typsy.com/media/svg-icons-2026/smartcards.svg) SmartCards](https://www.typsy.com/platform/features/smartcards) [![](https://orchardcore.typsy.com/media/svg-icons-2026/custom-content.svg) Custom content](https://www.typsy.com/platform/features/custom-content) [![](https://orchardcore.typsy.com/media/svg-icons-2026/language-translations.svg) Language translations](https://www.typsy.com/platform/features/language-translations) [![](https://orchardcore.typsy.com/media/svg-icons-2026/reporting.svg) Reporting](https://www.typsy.com/platform/features/reporting) [![](https://orchardcore.typsy.com/media/svg-icons-2026/activities.svg) Activities](https://www.typsy.com/platform/features/activities) [![](https://orchardcore.typsy.com/media/svg-icons-2026/assign-training.svg) Assign training](https://www.typsy.com/platform/features/assign-training) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/reviewlearn-pink.svg) ReviewLearn Turn guest reviews into targeted training automatically. 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TRY THE CALCULATOR](https://www.typsy.com/roi-calculator) - [Pricing](https://www.typsy.com/pricing) [SIGN UP](https://www.typsy.com/pricing) [BOOK A DEMO](https://www.typsy.com/contact/demo) [Help Center](https://intercom.help/typsy/en/)[Contact Us](https://www.typsy.com/contact) Hospitality trends # 7 creative ways to engage hospitality employees [Ana Cvetkovic](https://blog.typsy.com/author/ana-cvetkovic) Oct 5, 2020 --- When venues work with a team of engaged employees, they create a sustainable and productive business. Creating a great workplace through employee engagement secures business owners less turnover, higher quality of work, more productivity, and more sales. [![Ways to engage restaurant employees](https://blog.typsy.com/hs-fs/hubfs/7%20creative%20ways%20to%20engage%20employees%20at%20a%20restaurant_750x403.png?width=750&name=7%20creative%20ways%20to%20engage%20employees%20at%20a%20restaurant_750x403.png)](https://www.typsy.com/discover/courses?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) In this blog post, we’re sharing how business owners and managers can create better engagement in their teams to drive success for the entire organization. Let’s get started! ## What is employee engagement? Employee engagement is an [employee’s commitment to an organization](https://www.forbes.com/sites/kevinkruse/2012/06/22/employee-engagement-what-and-why/#19434b17f372) and its goals, and the employee’s passion for their work. Engaged employees typically go above and beyond the call of duty and do more than what’s required of them in their job description. Engaged employees are a business owners dream employees. --- ## Why is employee engagement important? Employee engagement pays off by reducing turnover, increasing productivity, and increasing revenue. Ultimately, engaged employees lead to restaurant success! ### Employee engagement reduces turnover The annual venue [employee turnover rate](https://www.7shifts.com/blog/study-engage-employees-reduce-restaurant-turnover/) stands at a staggering 73%. Engaged employees tend to be happier employees, and are therefore less likely to leave your venue for another employer. According to Cornell’s Center for Hospitality Research, [turnover costs the hospitality industry $5,864](https://www.foodnewsfeed.com/content/why-restaurants-should-focus-employee-engagement) per lost employee. Think about what retaining one, five, or 10 employees over a year through engagement could mean for your business. ### Engaged employees are more productive In addition to the thousands of dollars associated with hiring and training new employees, turnover also costs venues productivity. Even before disengaged employees quit, they’re less motivated by their work so they don’t perform at their maximum potential and are more likely to take sick days. Engaged employees, on the other hand, take [10 times fewer sick days](https://blogs.wsj.com/source/2011/09/18/the-five-drivers-of-happiness-at-work/) than disengaged employees. ### Engaged employees produce more revenue Did you know that highly engaged employees bring in [147% more profits](https://www.7shifts.com/blog/employee-engagement-activities/) than their less passionate peers? When front-of-house staff are inspired by their work, they can upsell and serve more authentically, which makes customers more receptive to their offers.  Engaged employees work harder, make customers happier, and generate more revenue for your venue than disengaged employees. When you know how to engage employees at your venue, you’ll build a rockstar team that will lead your venue to success. --- ## How to engage employees at your venue Now that you understand the importance of employee engagement, you must be dying to know how to engage employees effectively. Here are seven creative ways to engage employees at your venue. ### 1. Reinforce your venue's mission, vision, and values  Share your [venue's mission](https://restaurantsuccess.touchbistro.com/whats-new/14-inspiring-restaurant-mission-statements-and-why-you-need-one), vision, and/or values during employee onboarding. When employees understand that they’re working towards a larger goal, they’ll feel more passionate about their work. Offer recognition with things like employee of the month or performance bonuses and rewards to team members who embody your venue's values. ### 2. Create team bonding activities A [recent study of the restaurant industry](https://www.7shifts.com/blog/study-engage-employees-reduce-restaurant-turnover/) by 7shifts found that three-quarters of restaurant employees say the best part of working in the industry is their colleagues. When employees feel like they’re part of a family, they’ll be more engaged and will look forward to working with their colleagues. In fact, work friendships [increase employee satisfaction by 50%](https://www.snacknation.com/blog/employee-happiness/).Create a sense of community among your team by making team meals a tradition, hosting social events for employees outside of work, or organizing holiday parties. ### 3. Celebrate employee milestones and personal dates Let employees know that you care about them by acknowledging employment anniversaries, birthdays, and other meaningful personal occasions. Giving your team members shout outs on social media, singing happy birthday during a team meeting, or acknowledging an employee’s child’s birthday in your [team’s communication app](https://www.7shifts.com/team-communication) will mean a lot. Showing employees that you care about them beyond their professional capacity goes a long way in making employees feel more engaged at work. ### 4. Gamify performance A little [friendly competition](https://hrdailyadvisor.blr.com/2018/11/13/gamifying-employee-engagement/) can go a long way to boost sales, morale, and employee engagement. Offer incentives to your team for specific goals like upselling, decreasing ticket times, or selling a special menu item. Be creative with prizes to make the competition worthwhile. You could offer the winner a paid day off from work or concert tickets, for example. Gamifying performance is just one creative way to engage employees. ### 5. Create a mentorship program Pair new employees with more experienced staff members to serve as [mentors](https://www.industry.co/blog/4-reasons-restaurants-need-mentorship-programs) throughout their employment. Tell employees to think of their mentors as someone between a manager and a friend - someone they can go to for advice on how to adjust to the venue's idiosyncrasies, and someone they can celebrate victories with. Providing new team members with mentors shows them that you and the venue's management team care about their professional development and wellbeing, which will ultimately increase engagement and reduce turnover. ### 6. Provide professional development opportunities Invest in your employees’ success and they’ll be more invested in the success of your venue. Set aside a budget for professional training opportunities for your team. You can set individual budgets or team budget that managers can spend on group professional development. [Typsy’s online video courses](https://www.typsy.com/discover/courses?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) are a convenient and budget-friendly way to help employees grow in the hospitality industry. ### 7. Make it easy for team members to stay in touch Facilitating communication among your team members will help them work together better by fostering a feeling of kinship. A [good employee scheduling tool](http://www.7shifts.com/) will also have a team communication component, enabling employees to communicate with their team members while managing their shifts from their phones. When employees can easily communicate with each other, both on the clock and outside of work, they’ll be more committed to their work. --- Employee engagement is the passion that employees have for their work that compels them to put discretionary effort into what they do. Engagement increases productivity, grows your revenue, and reduces turnover. When you go the extra mile and invest in your employees by making them feel connected and acknowledged, they’ll invest in your venue through their work ethic and loyalty.    **With more than 2000 [online lessons](https://www.typsy.com/discover/courses?utm_source=Blog&utm_medium=Social+media&utm_campaign=Blog+banner&utm_id=Blog) available in Typsy's [video library](http://www.typsy.com/courses) you can start engaging your staff through training in minutes. Sign up today and get the first [10 days FREE](https://www.typsy.com/signup)!**   | ![Ana\_Cvetkovic](https://blog.typsy.com/hs-fs/hubfs/Ana_Cvetkovic.png?width=170&name=Ana_Cvetkovic.png)  | Ana Cvetkovic is a freelancer and content producer for [7shifts](http://7shifts.com/). She is also the CEO of [BLOOM Digital Marketing](https://inbloomdigitalmarketing.com/), a Philadelphia-based creative marketing agency that helps the hospitality and tourism industries reach new audiences online. | | --- | --- | [Hospitality trends](https://blog.typsy.com/topic/hospitality-trends) [Team performance](https://blog.typsy.com/topic/team-performance) [Leadership & management](https://blog.typsy.com/topic/leadership-management) ## Similar posts Restaurants & Bars ### [Top 7 best hospitality training ideas for 2025](https://blog.typsy.com/top-7-best-hospitality-training-ideas) Discover seven expert training strategies to empower your hospitality team—boost guest service, retention, and staff engagement with Typsy’s courses. Ana Cvetkovic Jul 7, 2020 Hospitality operations ### [How to create the perfect staff schedule for your restaurant](https://blog.typsy.com/how-to-create-the-perfect-staff-schedule-for-your-restaurant) When it comes to creating your staff schedule it can either be as simple as one, two, three or can be the most daunting task you have. Guest blogger... Ana Cvetkovic Nov 28, 2018 Hospitality operations ### [6 hospitality tips to boost employee happiness](https://blog.typsy.com/hospitality-tips-employee-happiness) Need to keep your staff motivated and feeling happy at work? We share with you six hospitality tips that will help you improve your company culture. Emma Worden Mar 30, 2021 ### Get notified on new marketing insights Be the first to know about new B2B SaaS Marketing insights to build or refine your marketing function with the tools and knowledge of today’s industry. 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