<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=841010339352500&amp;ev=PageView&amp;noscript=1">

Typsy chats with... Anthony McGinty, security and intelligence expert

Posted by Mackensie Freedman on Jan 13, 2021 1:35:00 PM

Security isn't something we tend to think about in hospitality - especially if you're not in management, or work in a smaller venue. But just like first aid, security awareness is one of those skills everyone should have. 

Here, Typsy chats with Anthony McGinty, a former US Marine who now provides specialized security and intelligence consultant services to venues across the United States, including LAX airport. 

So read on to learn about how you can get started in the basics of security, intelligence, and risk assessment, no matter your role.

Read More

Topics: Hospitality insights, Hospitality managers, Expert Q&A

Typsy chats with... Josh Kopel, host of 'Full Comp' podcast

Posted by Mackensie Freedman on Dec 3, 2020 4:50:52 PM

We hear the words 'thought leadership' thrown around a lot - especially at the moment, with the hospitality industry in such a state of flux. But if there was ever a 'real deal' in thought leadership, Josh Kopel is it. 

An LA-based restaurateur-turned-entrepreneur, Josh uses his podcast and blog, Full Comp, to openly discuss the very real, but under-examined, challenges that hospitality professionals face every day.

With his trademark 'shoot from the hip' style, Josh joins us here to talk hospitality trends that need to die, the notoriously high hospitality failure rate, and his big hope for the post-pandemic future. 

Read More

Topics: Hospitality insights, Hospitality managers, Expert Q&A

Typsy chats with... Wil Slickers, 'Slick Talk' hospitality podcast

Posted by Mackensie Freedman on Aug 13, 2020 4:42:13 PM

Wil Slickers is hospitality force to be reckoned with. With years of experience in hotel management, he hosts the popular hospitality podcast Slick Talk, and co-owns a company specializing in luxury vacation rentals. As if that weren't enough, this year he also founded the Destinationaire Award - a prize designed to recognize outstanding contributions and innovations in the hospitality industry (and based on a term he coined in an article for Typsy Blog!). 

Wil sat down with Typsy to chat about all things hospitality, including destination tourism in the post-COVID future, cultivating a good hospitality team, and what guests really want.

Read More

Topics: Hospitality marketing, Hospitality career tips, Hotels, Hospitality insights, Hospitality managers, Restaurants, Hospitality training, Expert Q&A

New course! Typsy chats with 'Pastry Fundamentals' instructor Kay-Lene Tan

Posted by Mackensie Freedman on May 19, 2020 5:00:00 PM

Do you have a taste for tortes, an eagerness for entremets, a penchant for all things pastry? Look no further. Typsy's latest course, 'Pastry fundamentals', is out now - and instructor Kay-Lene Tan knows better than most what it takes to be a pastry chef. 

In today's blog, Kay-Lene chats with Typsy about the industry, what it's like to be a pastry chef, and reveals her top tips for home cooks. 

Read More

Topics: Hospitality career tips, Hotels, Hospitality insights, Typsy updates, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Expert Q&A

Typsy chats with... Alejandro Francino

Posted by Mackensie Freedman on Mar 27, 2020 3:00:00 PM

Upselling is a crucial part of working the front desk, but it can be challenging to do successfully, especially if you're new to front desk or sales. 

In today’s blog, Typsy chats with Front desk expert Alejandro Francino about the most effective ways to approach upselling and cross-selling, and how to ensure you make a positive impact on guest experience.

Read More

Topics: Hospitality operations, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Hospitality training, Expert Q&A