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New course: Housekeeping practices with Loki Basireddy

Posted by Camille Tissot on Dec 11, 2019 11:46:58 AM

From learning all about the best practice process for entering a guest room to understanding how important it is to clean and tidy your guests room, being a housekeeper requires an eye for detail and a love for perfection. Housekeeping is also being meticulous to help providing your guests with the best experience. 

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Topics: Hotels, Typsy updates, Managers, Restaurants, Bars

New course: Housekeeping principles with Hannah Crowley-McClelland

Posted by Camille Tissot on Dec 4, 2019 4:42:55 PM

From learning all about hygiene and safety to knowing your equipment and preparing your cart, being a great housekeeper requires you to know all the housekeeping basics if you want to provide the best guest experience possible. Housekeeping isn't just making beds. It's the grounds of a successful venue. 

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Topics: Hotels, Typsy updates, Managers, Restaurants, Bars

Training your staff during the 2019 Holiday Season

Posted by Olivia Shainin on Dec 4, 2019 3:13:20 PM

For many hospitality businesses globally, the holiday season can be one of the busiest times of the year. From seasonal menu changes to large bookings, hospitality managers have a lot on their plate. That is why Typsy has designed and uploaded four different playlist templates for you to copy to your account and send out to your members!

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Topics: Typsy updates

New course: Alcohol Awareness with Fred Siggins

Posted by Camille Tissot on Nov 8, 2019 10:53:40 AM

Serving alcohol as part of your role involves a lot of responsibilities. From knowing legal information to handling alcohol related situations and being safer at work, alcohol sale and service is not only pouring a glass of wine, it’s also checking ID cards if needed and providing a better level of service to your guests. 

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Topics: Hotels, Typsy updates, Managers, Restaurants, Bars

3 reasons to offer multilingual training to your staff

Posted by Olivia Shainin on Oct 25, 2019 11:16:17 AM

We all know that a hospitality business’ success is based on many different factors. One of which is the ability of a diverse staff to communicate effectively to execute the tasks at hand. To keep a large, global workforce running seamlessly, care should be taken when designing and implementing training. One major component to take into account is the languages that your staff speak, as well as their cultural background. However, training in the native language of your workforce comes with its own set of challenges and benefits that should all be considered carefully. 

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Topics: Typsy updates