We know that young people aged between 18 and 35 are traveling more than any other generation did before them. They are traveling further and wider than their parents or grandparents, with a focus on new experiences and authenticity. While they have money to spend, millennials aren’t always the easiest to market to.
In the hospitality industry, employee turnover carves a pretty big dent on venue operating costs. In fact, Cornell’s Center for Hospitality Research has found that turnover costs the hospitality industry $5,864 per lost employee. That’s why Typsy set out to help hospitality businesses provide their staff with the necessary skills to ensure they stay for longer.
Topics: Typsy updates, Training
Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills.
Topics: Career tips, Hotels, Staff, Restaurants
Travelers are becoming increasingly digital, using apps to book their stay, digital boarding passes to get on a plane, and social media to research potential locations. They have all the information they could want at their fingertips and more options than they can count when choosing a place to lay their tired body at the end of the day - from homestays and couch surfing to house rentals and hotel rooms.
