While many venues - particularly family-friendly restaurants and bars - have mock cocktails on their drink lists already, many don’t quite get them right or give them the respect that they deserve. Alcoholic cocktails may always be the favorite when it comes to your venue’s clientele, but that doesn’t mean that the humble mocktail should be undervalued or added to your drinks offerings as an afterthought.
Topics: Menu advice, Tips for bartenders
For many, food allergies are a way of life and put considerable strain on their ability to go out for a meal with family and friends. To be clear, we often refer to things like food allergies and food intolerances, you should know the key difference.
Topics: HR for hospitality venues, Tips for hospitality managers, Customer service, Tips for front of house, Tips for back of house
The award-winning Brougham Arms Hotel in Bendigo, Australia has been training its staff with Typsy for two years. Recently, they used our Custom Content feature to create a series of training videos specific to the operational needs of the venue.
Kylie Macumber (Operations Manager) looks after operations at the Brougham Arms Hotel. She was recommended Typsy by a friend in the hospitality industry and was drawn in by the expertise of the instructors.
Topics: Product Features, Tips for hospitality managers, Hospitality operations, Hospitality training, Case studies - Hospitality venues using Typsy
The success of any business depends on its people. The people you hire to run your restaurant are going to make or break the longevity and profitability of your business. While tech-savviness, strong time management, and excellent interpersonal skills are desirable in any workplace, there is so much more to consider when hiring restaurant staff.
Topics: HR for hospitality venues, Tips for owners, Hospitality career advice
You submitted your CV and instead of the automated, “we’ll keep your CV on file in case something opens up in the future” response, it’s an email about setting up a phone call, video chat, or face-to-face interview. Exciting! Now, you are one of many who are going to be interviewing for this role.
But how do you prepare for these interview scenarios? Should you treat them all the same?
Topics: Hospitality career advice, Hospitality interview, Tips for front of house, Tips for back of house
