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How to recover from a cybersecurity breach

Posted by Adrian Johansen on Mar 7, 2022 3:00:00 PM

In the hospitality industry, customer relationships and trust are everything. So when customers find that their personal information becomes compromised due to data breaches that occur at the businesses they frequent, it can lead to long-term damage to that trust.

This article will discuss the importance of cybersecurity as a whole within the hospitality industry, how businesses can successfully recover from a cybersecurity breach if one occurs, and steps they can take to prevent any future occurrences from happening.

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Topics: Hospitality marketing, Hotels, Hospitality managers, Restaurants

The top 10 blogs of 2021

Posted by Komal Fatima on Feb 28, 2022 4:00:00 PM

Last year, 2021, was a year of inspiration, change, and most importantly growth. We know that the past two years have been tough on hospitality but we’re already seeing the industry looking ahead and finding ways to come back stronger.

From training ideas to developing menus and bartending tips to writing a hospitality resume, our readers have been sourcing new ideas to bring to their guests. To save you time combing through our catalogue to find our top blogs, scroll below to find them.

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Topics: Hospitality marketing, Hotels, Hospitality managers, Restaurants, cybersecurity

7 money-saving tips to stick to your 2022 budget

Posted by Cora Gold on Feb 21, 2022 1:33:00 PM

Running a hotel or any hospitality business in 2022 is no easy task, thanks to the COVID-19 pandemic and its effects on the economy. You have to analyze your hotel’s business model from every angle and find new ways to cut costs.

Here are seven money-saving tips that will help you stick to your 2022 budget in this blog post by guest blogger Cora Gold.

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Topics: Hotels, Hospitality managers, Restaurants, Hospitality trends

Keeping your customer in the front of your mind in 2022

Posted by Adrian Johansen on Feb 14, 2022 1:30:00 PM

No matter your position in the hospitality industry, your focus should always be on your customers and guests. Making people comfortable and offering them an enjoyable experience is the standard expectation of the industry. 

But, there’s no question that the world is changing. 

We’ve been through nearly two years of a global pandemic, which has created a shift in the way people work, travel, and live. On top of that, there’s growing concern over the sustainability of the planet. Throw in social issues and unrest in certain cities, and it becomes pretty clear as to why shifting your strategies might be important in the coming year. 

The good news? Things like an increase in remote work and “revenge travelers” may cause you to see an influx of customers and guests this year. But, it’s important to be prepared to meet their needs and have a clear understanding of our world’s current landscape. So, what can you do to make necessary changes and keep the customer in the front of your mind?

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Topics: Hotels, Hospitality managers, Restaurants

Three free marketing tools to try in 2022

Posted by Sydney Ahmadian on Feb 7, 2022 3:45:00 PM

With the U.S. Food and Beverage industry expecting a 10% bump in business for the coming year, there’s never been a better time to jump-start your restaurant’s marketing game. Customers — tired of staying and cooking at home — are hungry for fun, shared experiences. That’s why choosing a great set of marketing tools you can rely on is more important than ever. 

But with so many new tools entering the market each day, where should you start? And how can you give your marketing a boost without forking out an arm and a leg? 

We’ve gathered a list of 3 beginner-friendly marketing tools that can help you tell your story, establish your brand, and collect a consistent and eager following on social media. The best part is that each service offers a free version so you can try them all out, risk-free. 

If you’re ready to freshen up your menus, signage, and social media efforts, check out these three free marketing tools to try this year! 

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Topics: Hotels, Hospitality managers, COVID-19