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Impactful and meaningful leadership

Posted by Damien O'Malley on Sep 4, 2019 4:30:00 PM

Being a great boss is one thing but becoming a leader of your team is something else entirely. A leader creates a workplace that enables growth, positive interactions and provides support to team members. So, what does it mean to be a leader and how do you become a great one?

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Topics: Managers, Staff, Training

How to build a winning hotel brand strategy

Posted by Jacob Wilson on Aug 28, 2019 4:45:00 PM
Each year thousands of people go on holiday to explore new places, try new foods and enjoy some relaxation for at least a couple of days. But how do you ensure they stay at your hotel rather than your competitors? It all starts with brand.
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Topics: Marketing, Hotels

How to respond to negative hotel and restaurant reviews

Posted by Ana Cvetkovic on Aug 23, 2019 4:00:00 PM
Online reviews can make or break a business, especially in the hospitality industry. People trust other consumers more than they trust marketing messages from hotels and restaurants, which is why having stellar online reviews is important. Plus, when it comes to putting food in their mouths or staying in strange beds, customers want to know what kind of quality they’re getting.
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Topics: Marketing, Hotels, Managers, Restaurants, Bars

The new Typsy app is now in BETA testing!

Posted by Olivia Shainin on Aug 16, 2019 4:58:13 PM

Typsy is proud to announce the Beta testing of our new native mobile App! We are excited to be delivering the best in mobile training straight to your device, anytime and anywhere. 

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Topics: Typsy updates

Why BOH is as important as FOH for hotels

Posted by Kacey Mya on Aug 14, 2019 4:30:00 PM

Any hotel can be separated into two groups - front of house (FOH) and back of house (BOH). While both sections are equally crucial to success, staff members in each team share vastly different responsibilities.

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Topics: Operations, Hotels