When it comes to beverage costing and sales, it can be pretty easy to think you can get away with taking a 'guesstimate' approach with stocking and revenue. A little bit over here, a little bit under there - it all pretty much evens out, right? 

We wish! As with everything in business, there's doing it the easy way, and there's doing it the right way. So if you want to not only drive revenue but really maximize your profit margins on beverages, Mike Walmsley is here to explain how.

Reducing the environmental impact of hotels and resorts has been an industry priority for decades. And in a world forever changed by the spread of COVID-19, addressing health and environmental concerns has become a critical aspect of hotel operations.

In today’s blog post, guest contributor Beau Peters explores how you can turn sustainability to your advantage, ensuring your guests feel safe and your reputation soars. 

Hospitality is a dynamic industry. There is always a job opening somewhere, but can you make yourself stand out from other applicants and actually swoop up that dream job?

Writing a hospitality resume that is strong and professional will increase your chances of getting the job. Here are some hospitality tips on how you can perfect your hospitality resume format and content. 

When it comes to drinking, you don’t have to know everything about the liquid in the glass to enjoy it – but it does help to familiarize yourself a little, so you can appreciate the drink’s intricacies. In the complex world of whiskey, this is particularly helpful.

Being able to appreciate a drink armed with knowledge improves your personal drinking experience, and it also improves your customer service skills. Once you’re familiar with different whiskey flavor profiles and how they came to be, you’ll be able to make recommendations based on your customers’ preferences.

The best way to broaden your knowledge of whiskey and its vast range of flavors is to enjoy a few drams and figure it out for yourself – taste, after all, is subjective. But there are some things you can learn beforehand to guide you on your way to becoming a whiskey connoisseur. 

Whether you’re a hotel housekeeper, barista, bartender, chef, supervisor, manager, or owner, workplace harassment and bullying is something you should know about. It’s an issue that’s been steadily on the rise and sadly, the hospitality industry is known to have one of the highest incident rates compared to every other industry, globally. Unfortunately, this means that many staff in the hospitality industry will have already experienced or witnessed bullying or harassment at some point during their career.

Everyday factors can lead to misunderstandings, personality conflicts, and various types of misconduct, including harassment and bullying. This is why understanding what it means and knowing how to respond to it is crucial.

In this blog post, we detail the meaning of harassment and bullying as well as understanding what to do if you or someone you know is in this situation, and how to prevent it from happening in the first place.