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Everything you need to do to prepare your hotel for summer

Posted by Cora Gold on May 30, 2022 5:00:00 PM

Summer and beautiful weather are on the way in the Northern Hemisphere, which means travel will pick up and your hotel has busier days ahead. To handle the heavier workload this peak season, you'll need to not only prepare your facilities but your online presence and promotional items too.

Get your hotel ready for peak season with these tips from guest blogger Cora Gold.

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Topics: Hotels, Hospitality trends

2022 hospitality trends that will give your hotel an edge

Posted by Cora Gold on May 2, 2022 4:30:00 PM

2022 is a pivotal year for businesses in the hospitality industry. COVID-19 restrictions have slackened, opening opportunities for hotels to recover the revenue they lost during the pandemic. Advances in technology have also created new avenues for profit.

Here are five vital hospitality trends that will give your hotel an edge in 2022 and beyond.

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Topics: Hotels, Hospitality managers, Restaurants, Hospitality trends

What wedding planners look for in a hotel venue

Posted by Cora Gold on Apr 11, 2022 5:00:00 PM

Hotels are excellent locations for weddings, so brides often discuss different such venues with their planners. Hotel administrators can make their property the preferred destination for every romantic ceremony by learning what wedding planners look for in a hotel venue.

Find out exactly what wedding planners look for in this blog post.

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Topics: Hotels, Hospitality trends

Brand marketing for hospitality entrepreneurs

Posted by Adrian Johansen on Apr 4, 2022 5:00:00 PM

A strong brand is the foundation of every successful business. When your brand is easy to identify – whether you’re running an ad campaign or speaking to clients over the phone – your company can easily stand out from the rest.

However, establishing your brand guidelines isn’t the only step you can take to differentiate your business. If you want to build long-term relationships with your ideal clients, brand marketing – the process of using your brand to connect customers to your company – is one of the best strategies you can employ.

Read along to learn more about the core benefits of understanding and executing brand marketing for hospitality entrepreneurs.

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Topics: Hospitality marketing, Hotels, Hospitality managers, Restaurants

How to deal with aggressive customers

Posted by Komal Fatima on Mar 28, 2022 5:00:00 PM

What is the first thought that comes to mind when talking about an aggressive customer? 

The stereotype of a privileged person who demands proper service, screaming and shouting; without concern for the hospitality staff serving them.

Working in the hospitality sector you will encounter customers who either talk directly to you or the manager or since the internet has made it possible, leave negative reviews affecting the business and your growth professionally.

As a hospitality staff member ensuring guests have a positive experience in your venue is your topmost priority. In this blog post, you will learn 6 quick tips on how to deal with aggressive customers and prevent a hysterical showdown.

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Topics: Health and wellbeing, Hotels, Hospitality managers, Hospitality staff, Restaurants