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How switching to online training with Typsy helped with onboarding new staff - A case study from Steamboat Resort.

Posted by Felicity Thomlinson on Jul 7, 2021 2:14:47 PM

Challenge

Steamboat Resort located in north-western Colorado at Steamboat Springs, is striving to provide the best possible on-mountain hospitality experience. Operated by the Steamboat Ski & Resort Corporation, it is located on Mount Werner in the Routt National Forest.

There is plenty to do all year at Steamboat Resort, but the snow season sees the most visitors where the region is known for producing more than 95 winter Olympians!

As a ski resort, Steamboat operates seasonally which sees staff turnover being a challenge they deal with each year. Through Winter and Summer, the Food and Beverage team sits at 555 staff, reducing to 250 during the quieter months. This has resulted in onboarding being a repetitive and time-consuming task which Steamboat were needing to change.

 

Steamboat looked towards an online training solution that could provide essential skills training to their staff consistently and efficiently. With an aim to cross-skill staff, they looked for a solution that offered a wide variety of high-quality video lessons across multiple hospitality areas. Steamboat were also looking for a solution that would allow them to upload their own operational training online to ensure staff were fully trained on venue-specific procedures from day 1.

 

Steamboat wanted an engaging online solution to address their onboarding challenge that was regularly costing them time and money. 

 

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Topics: Case studies, Media

Everything you need to know about Typsy micro-credentials

Posted by Mackensie Freedman on Sep 17, 2020 3:17:59 PM

One of the great advantages of learning with Typsy is the opportunity to earn micro-credentials as you complete courses. But what are micro-credentials exactly, and why should you be excited to earn them?

In today’s blog post, we’re talking everything you need to know about micro-credentials and how they work when you learn with Typsy.

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Topics: Typsy updates, Media

PRESS RELEASE - Swiss-Belhotel International to skill-up with Typsy

Posted by Mackensie Freedman on Sep 8, 2020 4:00:00 PM

Typsy is proud to announce a new global agreement with Swiss-Belhotel International. Taking effect from October 2020, this partnership will support Swiss-Belhotel International’s fast-paced growth and reinforce its competitive advantage.

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Topics: Typsy updates, Media

PRESS RELEASE - Typsy opens platform to hospitality suppliers

Posted by Mackensie Freedman on Jun 11, 2020 11:39:55 AM

Typsy is proud to announce the launch of a new service designed to support hospitality suppliers and businesses around the world.

Hosted Supplier Training will enable hospitality suppliers to upload their product training to the Typsy platform, providing their customers easy and on-demand access to supplier-specific content.

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Topics: Typsy updates, Media

PRESS RELEASE - Typsy launches community content initiative

Posted by Mackensie Freedman on Apr 22, 2020 9:00:00 AM

APRIL 22 2020: Typsy, a global online learning platform for hospitality, today announced the launch of a new feature enabling the global hospitality community to upload self-created hospitality video lessons. Typsy Community Content invites all people with hospitality knowledge and skills to share short, informal video lessons to be posted on Typsy, with the aim of creating a peer-support hospitality network to which members can contribute and access from home.

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Topics: Typsy updates, Media