Hospitality operations
Upselling tips for your front-desk staff
Need hospitality tips to learn how to upsell? Check out these 10 upselling tips that will entice your guests to upgrade.
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Hospitality operations
Effective time management skills every restaurant employee should have
Discover effective time management skills for restaurant staff and managers to improve service quality, teamwork, and efficiency.
Ana Cvetkovic
Feb 17, 2021
Hospitality operations
Restaurant opening day checklist - Timeline & tips
Open your restaurant with confidence. Follow this step-by-step checklist for permits, training, soft openings, and team prep to ensure a smooth grand...
Doug Radkey
Jan 19, 2021
Hospitality operations
How to create a great e-newsletter for your hospitality venue
Need a way to communicate news to customers, offer deals, and even collect useful data? E-newsletters are a great way to do this. Gigi Baker explains.
Gigi Baker
Sep 3, 2020
Hospitality operations
How to make guests with food sensitivities feel welcome
Picky eaters are sometimes difficult to serve, but making them feel welcome in your venue can be incredibly rewarding. Jessica Romero explains how.
Jessica Romero
Sep 2, 2020
Hospitality operations
Interesting ways you can use data to improve the guest experience
We have more access to data than ever before. What's the best way to start thinking about how data can improve the guest experience? Beau Peters...
Beau Peters
Aug 6, 2020