After being one of the most prominent industries hit by the pandemic, the businesses that bounce back will be more competitive than ever. Running a hotel is challenging in itself, and winning clients is one of the more challenging parts of the job, especially now with the ongoing coronavirus situations, clients prefer businesses that they can trust. Writing a winning hotel sales proposal is crucial in the hospitality business. There's a lot to discuss, but let's start with definitions.

Read on to know what our guest blogger Nicole Garrison's views are on winning more hotel guests.

Fine dining is an experience like no other. Unfortunately, the COVID-19 pandemic all but destroyed the fine dining industry. Because thousands of restaurants across the globe had to close or switch to carry-out menus for their customers, fine dining hasn’t been an option for the better part of a year.

In this blog post, guest contributor Beau Peters shares with you tips to help transition your restaurant into a fine dining venue.

In this new environment of hospitality and changing customer expectations, the loyalty of your guests will also be affected. If you fail to anticipate their health and safety needs and translate them into all the right precautions – they will likely go to your competitors. All of these emerging challenges caused by the pandemic need to be addressed in your loyalty programs, too. 

In this blog post, Emma Worden takes you through the steps to take when setting up your loyalty program for your hotel. 

In addition to investing in employee engagement opportunities, team-building sessions, and creative communication options, business owners in hospitality need to think of the big picture. 

In today’s blog post, Emma Worden shares with you some insightful hospitality tips to keep your staff happy and motivated.