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Ana Cvetkovic

Recent Posts

Winter is coming: 5 winter menu ideas for your restaurant

Posted by Ana Cvetkovic on Oct 30, 2019 4:05:01 PM

Cold weather is quickly approaching - is your restaurant ready to change with the season? As the temperatures fall, consumers’ dining habits change. They crave different flavors and dine out less in favor of staying cozy at home. 

Winter is the perfect time to flip your menu and bring in delicious, heart-warming dishes to your restaurant to attract new diners and keep your sales up through the cold months. Not sure why or how to give your menu a seasonal makeover? We’re explaining why it makes good business sense to update your menu for winter and sharing five winter menu ideas to shake things up during the chill.

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Topics: Hospitality managers, Restaurants

How to respond to negative hotel and restaurant reviews

Posted by Ana Cvetkovic on Aug 23, 2019 4:00:00 PM
Online reviews can make or break a business, especially in the hospitality industry. People trust other consumers more than they trust marketing messages from hotels and restaurants, which is why having stellar online reviews is important. Plus, when it comes to putting food in their mouths or staying in strange beds, customers want to know what kind of quality they’re getting.
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Topics: Hospitality marketing, Hotels, Hospitality managers, Restaurants, Bars

How to be a good server: Top 10 server etiquette tips

Posted by Ana Cvetkovic on Aug 2, 2019 5:00:00 PM

Did you know that there are almost three million waiters and waitresses in the United States alone? Anyone can be a server, but it takes a lot to stand out as one. 

Whether you’re new to the restaurant industry or just need to refresh your skills, follow these 10 serving tips to make a lasting impression on customers.

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Topics: Hotels, Hospitality staff, Restaurants, Bars

Hospitality business costs breakdown: beyond the basics

Posted by Ana Cvetkovic on May 31, 2019 4:00:00 PM
What are the costs associated with running a hospitality business? Wages and food - together known as “prime costs” - are the most obvious expenses, but what about things like software licenses or professional development opportunities for employees?
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Topics: Hospitality operations, Hospitality managers

A how-to guide for aspiring restaurant managers

Posted by Ana Cvetkovic on May 3, 2019 4:30:00 PM

Do you want to take your hospitality career to the next level by becoming a restaurant manager or assistant manager? Unlike roles in the restaurant industry that focus on one skill set, the role of a restaurant manager is unique because it requires expertise in various disciplines. From operations to customer service, restaurant managers wear many hats.

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Topics: Hospitality career tips, Hospitality managers, Hospitality training