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Ana Cvetkovic

Recent Posts

Winter is coming: 5 winter menu ideas for your restaurant

Posted by Ana Cvetkovic on Oct 30, 2019 4:05:01 PM

Cold weather is quickly approaching - is your restaurant ready to change with the season? As the temperatures fall, consumers’ dining habits change. They crave different flavors and dine out less in favor of staying cozy at home. 

Winter is the perfect time to flip your menu and bring in delicious, heart-warming dishes to your restaurant to attract new diners and keep your sales up through the cold months. Not sure why or how to give your menu a seasonal makeover? We’re explaining why it makes good business sense to update your menu for winter and sharing five winter menu ideas to shake things up during the chill.

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Topics: Managers, Restaurants

The 7 best hospitality training ideas

Posted by Ana Cvetkovic on Oct 9, 2019 12:09:11 PM

 

Hospitality is a customer service-oriented industry. While your team should have innate instincts about how to serve guests, they’ll need rigorous hospitality industry training to ensure that they adhere to your hotel or restaurant’s high standards.

In this blog post, we’re sharing the best hospitality training tips and resources to transform your staff into hospitality superstars.

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Topics: Managers, Restaurants, Training

How to respond to negative hotel and restaurant reviews

Posted by Ana Cvetkovic on Aug 23, 2019 4:00:00 PM
Online reviews can make or break a business, especially in the hospitality industry. People trust other consumers more than they trust marketing messages from hotels and restaurants, which is why having stellar online reviews is important. Plus, when it comes to putting food in their mouths or staying in strange beds, customers want to know what kind of quality they’re getting.
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Topics: Marketing, Hotels, Managers, Restaurants, Bars

How to be a good server: Top 10 server etiquette tips

Posted by Ana Cvetkovic on Aug 2, 2019 5:00:00 PM

Did you know that there are almost three million waiters and waitresses in the United States alone? Anyone can be a server, but it takes a lot to stand out as one. 

Whether you’re new to the restaurant industry or just need to refresh your skills, follow these 10 serving tips to make a lasting impression on customers.

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Topics: Hotels, Staff, Restaurants, Bars

How to be a barista - tips for beginners

Posted by Ana Cvetkovic on Jun 19, 2019 4:45:00 PM

Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills.

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Topics: Career tips, Hotels, Staff, Restaurants