Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills.
Do you want to take your hospitality career to the next level by becoming a restaurant manager or assistant manager? Unlike roles in the restaurant industry that focus on one skill set, the role of a restaurant manager is unique because it requires expertise in various disciplines. From operations to customer service, restaurant managers wear many hats.
When venues work with a team of engaged employees, they create a sustainable and productive business. Creating a great workplace through employee engagement secures business owners less turnover, higher quality of work, more productivity, and more sales.
Time management is a critical skill for any professional to develop - especially in the restaurant industry, where timeliness is closely related to perceived service quality. Research shows that restaurants that focus on punctuality by addressing it in pre-shift meetings provide a better overall experience to diners.