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Ana Cvetkovic

Ana Cvetkovic
Ana Cvetkovic is a freelancer and content producer for 7shifts. She is also the CEO of BLOOM Digital Marketing, a Philadelphia-based creative marketing agency that helps the hospitality and tourism industries reach new audiences online.

Recent Posts

A beginners guide to being a barista

Posted by Ana Cvetkovic on Feb 17, 2021 5:41:00 PM

Being a barista is an incredibly rewarding job, but is also very challenging - and can be a highly coveted role in a café. Because it can be a competitive field, and there's quite a steep learning curve for beginners, it can seem a little intimidating when you're just starting out. You can learn coffee skills in this online course here.

But never fear! Typsy is here to help you rise to the challenge with our guide to everything you need to know about becoming a barista.

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Topics: Hospitality career tips, Hotels, Hospitality staff, Restaurants

Effective time management skills every restaurant employee should have

Posted by Ana Cvetkovic on Feb 17, 2021 4:38:00 PM

Time management is a critical skill for any professional to develop - especially in the restaurant industry, where timeliness is closely related to great service quality. Research shows that restaurants that focus on punctuality by addressing it in pre-shift meetings provide a better overall experience to diners. And when all departments maximize their time, the entire restaurant runs successfully.

In this blog post, we’re sharing effective time management skills for hospitality workers, front-of-house staff (FOH), back-of-house staff (BOH), and restaurant management to learn from. 

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Topics: Hospitality operations, Hospitality managers, Hospitality staff

7 creative ways to engage hospitality employees

Posted by Ana Cvetkovic on Oct 6, 2020 9:48:36 AM

When venues work with a team of engaged employees, they create a sustainable and productive business. Creating a great workplace through employee engagement secures business owners less turnover, higher quality of work, more productivity, and more sales.

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Topics: Hospitality insights, Hospitality managers, Hospitality training

Top 7 best hospitality training ideas

Posted by Ana Cvetkovic on Jul 7, 2020 3:40:58 PM

Hospitality is a customer service, oriented industry. While your team should have some instincts about how to serve guests, they’ll also need rigorous training to ensure that they adhere to your hotel or restaurant’s high standards.

In this blog post, we’re sharing the best hospitality training tips and resources to transform your staff into hospitality superstars.

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Topics: Hospitality managers, Restaurants, Hospitality training

Restaurant forecasting tips for 2020

Posted by Ana Cvetkovic on Nov 20, 2019 1:07:54 PM

As the year ends, it’s time to analyze your restaurant’s profits and losses to make the best business decisions possible in 2020. While reviewing past sales data and historic patterns can help you foreshadow future revenue, they don’t paint the whole picture. It’s also important to consider how external factors can influence sales forecasts.

In this guide to restaurant forecasting, we’re explaining what restaurant forecasting is, why it’s an important exercise to do, how to analyze your restaurant profitability in 2019, and which external factors you should incorporate into your forecast for 2020. We foresee sunny days in your restaurant’s future!

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Topics: Hospitality managers, Restaurants

Winter is coming: 5 winter menu ideas for your restaurant

Posted by Ana Cvetkovic on Oct 30, 2019 4:05:01 PM

Cold weather is quickly approaching - is your restaurant ready to change with the season? As the temperatures fall, consumers’ dining habits change. They crave different flavors and dine out less in favor of staying cozy at home. 

Winter is the perfect time to flip your menu and bring in delicious, heart-warming dishes to your restaurant to attract new diners and keep your sales up through the cold months. Not sure why or how to give your menu a seasonal makeover? We’re explaining why it makes good business sense to update your menu for winter and sharing five winter menu ideas to shake things up during the chill.

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Topics: Hospitality managers, Restaurants