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All you need to know about hotel customer loyalty

Posted by Carl Fisher on Nov 22, 2021 4:15:00 PM

I loved going to McDonald’s when I was little. The thing I loved the most was their happy meal – no other place offered to give me a present along with food. At some point, my parents could not get me to eat anything other than burgers and fries. 

Do you see where I’m going with this? Loyalty is a powerful tool in every business area.

But, let me tell you more about why you should pay more attention to customer loyalty.

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Topics: Hospitality marketing, Restaurants

3 tips to keep hospitality employees motivated during stressful times

Posted by Adrian Johansen on Nov 1, 2021 4:00:00 PM

It’s not uncommon for hospitality employees to experience times of stress, especially during busy seasons. But, the COVID-19 pandemic wreaked havoc on the industry, and the virus hasn’t subsided the way many people expected and hoped for at this point. 

On top of that, the holiday season is just around the corner. Though the pandemic is still lingering, many people want to get out and return to a sense of normalcy, so more people might be traveling over the holidays. 

So, what can you do to keep your employees motivated during stressful times? 

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Topics: Health and wellbeing, Hotels, Hospitality managers, Restaurants

Used Vs. new commercial equipment - how to avoid costly mistakes

Posted by Damon Shruaner on Oct 18, 2021 4:00:00 PM

Failure at a new food business, no matter how small, can be heartbreaking. The causes of failure can be multiple or a single significant problem, but it is crucial to understand why a particular restaurant fails.

Guest blogger Damon Shruaner discusses why certain logistics have been accurately pinned down to help new hotel restaurants succeed.

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Topics: Hotels, Hospitality managers, Restaurants, Bars

How to market your hospitality business with Pinterest

Posted by Kristen Dahlin on Oct 4, 2021 1:23:00 PM

Pinterest currently has 478 million monthly active users, marking a remarkable potential for extending your reach. If you have a hospitality business, you have come to the right place. Today, you can learn how to use Pinterest’s newest features to market your business in 2021.

The hospitality industry covers all hotels, restaurants, casinos, events, cruises, entertainment, amusement parks, etc. As such, this service sector is vital to businesses and customers, employees, and economies worldwide. 

Regardless of your role within your hospitality niche entity, here’s how to make the most out of it.

Let’s start with the basics. What new Pinterest features are we talking about?

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Topics: Hospitality marketing, Hospitality insights, Hospitality managers, Restaurants, Bars

7 SEO tips to boost your restaurant website

Posted by Justin Weinger on Jul 12, 2021 5:23:00 PM

There are many industries that no longer turn to SEO for the majority of their traffic. Luckily, the restaurant biz isn't one of them. Because they're able to optimize for local search, restaurants have a fantastic opportunity to still capitalize on all the benefits of great search engine optimization in 2021 and beyond.

In this blog post, guest contributor Justin Weigner shares with you seven tips to help you maximize your SEO and boost your website traffic.

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Topics: Hospitality managers, Restaurants