The coronavirus outbreak has been tough on the hospitality industry, from Alpha to Beta and Gamma to Delta… now there’s Omicron. Sure, it sounds more like something from a Transformers movie but Omicron is here and hospitality is once again feeling the pinch from the ongoing shutdowns, re-introduction to restrictions, and guests opting to stay at home in general.

It’s easy to break back into feeling down that COVID is reinventing itself and challenging us in different ways, but we’re here to help you and your team get back to doing what they do best, creating memorable experiences for all of your guests (while keeping safe of course!).

In this article, we’ll explain some trends we’ve seen popping up in hotels, restaurants, bars, and cafes around the globe that are helping to engage guests, keep doors open (when possible), offer a sense of hope, and keep a smile on everyone’s face.

For many people, their pets are a part of the family. Some travelers wouldn’t dare to leave home without bringing their four-legged friend along. As a result, more hotels across the country are becoming pet-friendly. 

Having amenities for pets is a great way to attract more guests to your establishment. They don’t have to worry about boarding their animal somewhere, and they can enjoy themselves more knowing their furry friend is nearby. Post a few cat-or-dog-friendly perks about your hotel on social media as part of your marketing strategy, and you might be surprised by how quickly the reservations come in!

But, before you decide if allowing pets in your hotel is right for you, it’s important to implement a pet policy. Unruly animals can become a liability. You might have messes to deal with that you didn’t expect. Other guests don’t want to hear a barking dog at all hours of the night. 

Those are just a few things to keep in mind as you create a policy for pet owners. Let’s dive a little deeper with guest blogger Adrian Johansen, into what your pet policy should include making everyone happy and comfortable – including the animals!

In today’s digital world, directing people to your hospitality website is like pushing party-goers to one club over another. The only way to get them there is by standing out from the competition and appealing to who they are. 

You must do the same thing to drive traffic to your hospitality website, stand out from the millions of other hospitality websites on the internet today and understand your target audience enough to interest them. 

There are so many ways to improve your website traffic that it can be overwhelming, confusing, and frightening to the point you don’t even proceed with the work. Luckily, guest blogger Adrian Johansen's got you covered with these six simple ways you can increase your website traffic to your hospitality business.

The AHA(Vic) tackles the hospitality skills gap with their ‘No experience, No problem’ training initiative with Typsy.

While family vacations can be fun, every parent knows that traveling with children isn’t always easy. It can add a lot of stress, take longer to get around, and a lot of effort to keep kids from getting bored. 

If you want to become a top-tier choice for parents, it’s important to consider how your hotel can accommodate families. What are some child-friendly activities and amenities you can offer that would make their lives easier during their travels? 

One of the great things about offering child-friendly amenities is that once families know that their children enjoy staying at your establishment, they’re more likely to come back and be loyal guests. 

The best part about setting this all up? You can have a lot of fun doing it. With that in mind, let’s look at some ideas from our guest blogger Adrian Johansen for accommodating families with young children, so you can start marketing to a new target audience.