How to respond to negative reviews
Negative reviews can be nerve-wracking, but it's important to know the best way to respond. In this post, Typsy looks at some best-practice...
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Negative reviews can be nerve-wracking, but it's important to know the best way to respond. In this post, Typsy looks at some best-practice...
Finding ancillary revenue in a hotel can be difficult, especially during a downturn, but it's as important as it is challenging. Adam Knight explains...
Building a personal brand takes time and thought, but it's worth it - especially if you're going to be promoting your business online. Typsy explains...
It's easy to overlook, but negative workplace culture can be a business's undoing. Mike Walmsley explains how to identify, and repair, workplace...
Social media messaging for your hotel might seem intimidating, but in a pandemic it's a great way to offer your guests transparency and reassurance.
The hospitality industry's road to recovery might be a little bumpy - but investing in staff training can smooth out the journey. Typsy explains how.