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Typsy chats with... Anna Dolce

Posted by Mackensie Freedman on Mar 13, 2020 12:00:00 PM

At every hospitality venue – from QSRs to five-star resorts – guest experience is one of the most important factors to consider when ensuring your guests are happy and looked after. It’s more than just working to your organization’s philosophy and aims, or ensuring that a product is delivered to a high standard: guest experience is about meeting guests’ emotional needs as much as logistical ones.

In today’s blog post, we sit down with life and business strategist, and industry expert, Anna Dolce, as she takes us through her thoughts on hospitality, leadership, and providing an impeccable guest experience.

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Topics: Hospitality career tips, Health and wellbeing, Hospitality insights, Hospitality managers, Hospitality training, Bars

7 pro tips for writing a job-winning hospitality manager resume

Posted by Aditya Sharma on Mar 11, 2020 1:52:31 PM

One major benefit of the hospitality industry is that it’s rarely affected by recession. This means looking for work in the industry can always be fruitful – if you have the right tools at your disposal.

In today’s blog post, guest blogger Aditya Sharma walks us through seven pro tips that can help you tailor a flawless managerial resume, getting you closer to your targeted job by ensuring you communicate your potential as a great manager to recruiters.

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Topics: Hospitality career tips, Hotels, Hospitality managers, Restaurants, Bars

Typsy chats with... Devin Loong

Posted by Mackensie Freedman on Mar 6, 2020 12:31:00 PM

Devin Loong is a busy man.

The two-time Australia Brewer’s Cup Champion is currently running Ona Coffee’s retail operations in Melbourne; preparing for the opening of their first Melbourne café; gearing up for his third Brewer’s Cup championship in March; and then the World Barista Championships at the Melbourne International Coffee Expo later this year.

Somehow, he still finds time to chat with Typsy.

In today’s blog post, we talk to Devin about all things coffee, the state of the industry, automation, and some sage advice for baristas looking to advance their coffee careers.

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Topics: Hospitality career tips, Hospitality insights, Hospitality managers, Restaurants, Hospitality training

Typsy chats with... Alicia Brown

Posted by Mackensie Freedman on Feb 28, 2020 5:25:29 PM

In today’s blog, we chat with Alicia Brown, a specialist on leadership and management. We sat down to hear about her philosophy on leadership, what leadership means in hospitality, and tips on how to optimize your performance as a leader.  

Whether you're an experienced manager or looking to progress your hospitality career, read on for great insights into leadership in hospitality.

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Topics: Hospitality career tips, Health and wellbeing, Hospitality insights, Hospitality managers, Hospitality training, Bars

10 hospitality podcasts to listen to in 2020

Posted by Camille Tissot on Jan 17, 2020 2:15:00 PM

In a world where time is precious, podcasts can turn your boring commute into an interesting and time-worthy one. Whether you are on your way to work, preparing for your shift or exploring the world, podcasts can teach you a lot of things that you might not know about. It’s also a great way to learn about industry-leaders and acquire knowledge from them while managing a busy schedule.

We’ve put together a list of hospitality podcasts to help you become a master at your job, achieve your 2020 goals and have a good laugh too.

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Topics: Hospitality career tips, Hospitality staff, Restaurants