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If you're a hospitality manager, you might be thinking about - or are already in the process of - restarting and reopening your venue to "normal" operations. 2020 has been a bit of a wild ride so far, so you could be forgiven for feeling a little anxious.
That's where Typsy's online course, 'COVID-19 business restart for managers' comes in. We're taking the guesswork out of reopening to give you a strategic, confident path to coming back stronger than ever.
Topics: Hotels, Typsy updates, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19
It's widely known now that social media is one of the most effective ways for hotels to reach potential guests - and keep old guests coming back. Because it's both extremely popular and easy to use, social media can offer you a huge ROI for relatively little effort. And now more than ever, it's especially important to make good use of your social media - it's an opportunity to be transparent (and reassuring) about your venue's measures against COVID.
In today's post from guest blogger Emily Burton, we're looking at four best-practice things to consider if you want to take your social media game to the next level.
Topics: Hospitality marketing, Hotels, Hospitality insights, COVID-19
Even before 2020, delivery service was looking like the way of the future when it comes to the restaurant business... and then COVID happened. Restaurant-to-customer food delivery was already anticipated to explode in the early 2020s, and market research now forecasts global market growth of over $40 billion by 2023.
So even if your business made it through lockdown and social distancing without setting up food delivery, now is truly the time to jump on the delivery train. If you haven't tried it before, it might seem like a hassle to set up - but Typsy's made food delivery easy with this simple guide.
Topics: Hospitality insights, Hospitality managers, Restaurants, COVID-19
Navigating the post-pandemic hospitality environment requires adaptability, flexibility, and innovation. This is especially true for elements of the industry that we’ve long considered to be specifically in-person, such as conferences. So how do we reconcile the draw of these large in-person events with the demands of the new world?
The solution: hybrid events that allow you to combine the best aspects of in-person conferences with the additional safety and security we now require. So if you’re ready to take the next step toward recovery and the ‘new normal’, read on.
Topics: Hospitality operations, Hospitality marketing, Hotels, Hospitality insights, COVID-19
Diners are starting to feel more comfortable venturing out again, but it's by no means 'business as usual' quite yet. Routines have inevitably changed - but the flip side of this is that it actually presents an opportunity for you to expand your customer base and bring in more regulars!
If you're looking to focus more on how to improve guest retention and loyalty, read on for some fresh ideas from guest blogger Adrian Johansen.
Topics: Hospitality marketing, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, COVID-19
