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How to create a great team from the first interview

Posted by Mike Walmsley on Jul 1, 2020 5:41:43 PM

If you're in the process of hiring new hospitality staff, or you will be soon, knowing how to approach the interview is as important for you, the interviewer, as it is for your candidates. There is a clear link between staff morale, motivation and employee turnover: happy employees stay longer and collaborate more effectively to support core business values. So how do you get employees there, especially when you’re looking at new recruits?

Read on for tips on how to make a great impression on prospective staff and end up with a team that best supports the vision you have for your business.

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Topics: Hospitality career tips, Health and wellbeing, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, COVID-19

Micro-weddings: tips for hosting an unforgettable and safe event

Posted by Kacey Bradley on Jun 25, 2020 5:35:48 PM

Although weddings are traditionally a great avenue for venues to explore, the events of the last few months have made things tricky (to say the least). Because of stay-at-home orders, hospitality closures and social distancing requirements, weddings scheduled for the last few months have tended to be postponed or canceled altogether. 

But there is a new form of wedding celebration emerging out of this - one that can allow couples to still have the incredible day they've been dreaming of, and venues to find a niche in a market that seems particularly challenging right now. In this blog post, Kacey Bradley is talking all about micro-weddings - with some top tips for how your venue can offer an inspired and COVID-safe event. 

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Topics: Hospitality marketing, Health and wellbeing, Hotels, Hospitality managers, Restaurants, COVID-19

5 ways to improve your hotel’s website and boost direct bookings

Posted by Juliana Hahn on Jun 23, 2020 5:07:59 PM

A beautiful hotel website that convinces your site visitors to book direct is more important now than ever. But although writing for your site can feel daunting, especially with new pandemic considerations to bear in mind, creating successful website copy can be easy as pie - with the right guidance.

In this article, Juliana Hahn goes over five simple ways to improve your hotel’s website, showcasing its best side and inspiring visitors to book direct.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Hospitality managers, Hospitality training, COVID-19

Destinationaires: turning regional locations into destination tourism

Posted by Wil Slickers on Jun 19, 2020 4:47:40 PM

Travel trends are changing. So how can tourism-based hospitality businesses pivot their thinking to embrace the evolving needs and demands of travelers? To do this, we need to think about the reasons people travel to so-called ‘destination holidays’ - and how that can also drive people to visit local destinations.

To explain further, Wil Slickers joins us to talk about the ways hospitality and tourism innovators - destinationaires - can turn local spots into tourist destinations.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, COVID-19

Advice from a manager: how to ace a hospitality interview and trial

Posted by Mackensie Freedman on Jun 17, 2020 5:02:38 PM

If you're a hospitality professional, chances are high that your employment has been affected by the ongoing coronavirus. But businesses are now looking towards reopening, and job opportunities are becoming increasingly available. Your best chance at success is being prepared and knowing what to expect.

Read on for advice from an experienced hospitality hiring manager on how to ace a hospitality interview and trial.

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19