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4 do’s and don'ts of great video training

Posted by Olivia Shainin on Jan 7, 2020 5:00:00 PM

When delivering training to your staff or students, it is important to keep in mind that the content has the greatest impact when what is delivered is both timely and relevant to your intended audience. To further the idea of delivering relevant content to your staff, custom content filmed at your venue can be both engaging and fun!

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Topics: Hotels, Insights, Schools, Restaurants, Training, Bars

What does a hospitality leader look like in 2019-2020?

Posted by Damien O'Malley on Nov 15, 2019 11:00:00 AM

As the hospitality industry evolves and changes, the ability to have a committed, focused and engaged team is becoming more and more critical – for sustained business success.

In fact, the competitive landscape continues to “turn on a dime” and technology keeps surprising us and can affect how engaged your staff members might be. This is where hospitality leadership steps in.

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Topics: Managers, Staff, Training

How to write a hospitality cover letter

Posted by Conrad Benz on Nov 8, 2019 12:40:19 PM

Whether you want to work in a restaurant, a hotel, or a tour company, your cover letter is one of the first things any hiring manager in the hospitality industry will look at. That’s why you must make a great first impression and show employers what you can bring to the table.

In this blog post, we look at three writing tips that will help you perfect your cover letter. 

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Topics: Career tips, Hotels, Staff, Restaurants, Training

The 7 best hospitality training ideas

Posted by Ana Cvetkovic on Oct 9, 2019 12:09:11 PM

Hospitality is a customer service-oriented industry. While your team should have innate instincts about how to serve guests, they’ll need rigorous hospitality industry training to ensure that they adhere to your hotel or restaurant’s high standards.

In this blog post, we’re sharing the best hospitality training tips and resources to transform your staff into hospitality superstars.

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Topics: Managers, Restaurants, Training

New course: Training fundamentals with Nicolas Simon

Posted by Emily Marr on Sep 6, 2019 4:21:55 PM

Whether you're working in a restaurant, cafe, bar, hotel or any other part of the hospitality industry, training your staff is one of the most important things you can in your business. This is especially true as younger generations hit the workforce, with 87% of them stating that training and development are crucial to them in a job.

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Topics: Hotels, Typsy updates, Managers, Restaurants, Training, Bars