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The 7 best hospitality training ideas

Posted by Ana Cvetkovic on Oct 9, 2019 12:09:11 PM

 

Hospitality is a customer service-oriented industry. While your team should have innate instincts about how to serve guests, they’ll need rigorous hospitality industry training to ensure that they adhere to your hotel or restaurant’s high standards.

In this blog post, we’re sharing the best hospitality training tips and resources to transform your staff into hospitality superstars.

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Topics: Managers, Restaurants, Training

New course: Training fundamentals with Nicolas Simon

Posted by Emily Marr on Sep 6, 2019 4:21:55 PM

Whether you're working in a restaurant, cafe, bar, hotel or any other part of the hospitality industry, training your staff is one of the most important things you can in your business. This is especially true as younger generations hit the workforce, with 87% of them stating that training and development are crucial to them in a job.

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Topics: Hotels, Typsy updates, Managers, Restaurants, Training, Bars

Impactful and meaningful leadership

Posted by Damien O'Malley on Sep 4, 2019 4:30:00 PM

Being a great boss is one thing but becoming a leader of your team is something else entirely. A leader creates a workplace that enables growth, positive interactions and provides support to team members. So, what does it mean to be a leader and how do you become a great one?

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Topics: Managers, Staff, Training

Take control of your staff learning with custom content

Posted by Emily Marr on Jun 21, 2019 5:10:38 PM

In the hospitality industry, employee turnover carves a pretty big dent on venue operating costs. In fact, Cornell’s Center for Hospitality Research has found that turnover costs the hospitality industry $5,864 per lost employee. That’s why Typsy set out to help hospitality businesses provide their staff with the necessary skills to ensure they stay for longer.

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Topics: Typsy updates, Training

A guide to restaurant manager responsibilities: what aspiring managers need to know

Posted by Ana Cvetkovic on May 3, 2019 4:30:00 PM

Do you want to take your hospitality career to the next level by becoming a restaurant manager or assistant manager? Unlike roles in the restaurant industry that focus on one skill set, the role of a restaurant manager is unique because it requires expertise in various disciplines. From operations to customer service, restaurant managers wear many hats.

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Topics: Career tips, Managers, Training