<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=841010339352500&amp;ev=PageView&amp;noscript=1">

What and how to use upselling and cross-selling in your venue

Posted by Mike Walmsley on May 17, 2019 3:30:00 PM

Upselling and cross-selling are two basic but critical strategies for increasing sales. At it's most basic level, it’s about changing the selling behavior of your staff members and servers as well as the buying behavior of your customers. Customers often visit F&B establishments because they want to treat themselves, as a waiter it’s your job to suggest the best food and beverage options for customers to ensure they have a great satisfying meal and experience in the process!

Read More

Topics: Hotels, Managers, Staff, Restaurants, Bars

Does your hospitality business need a CRM system?

Posted by Doug Radkey on Apr 17, 2019 1:39:21 PM

Customer satisfaction decides the level of success for all businesses.

Customer Relationship Management (CRM) for hotels, a tool used to monitor customer satisfaction, is based on three core principles; fostering new leads and customers, protecting its current customers, and enhancing the value of all attained customers within the organization.

Read More

Topics: Marketing, Hotels, Managers, Staff, Restaurants, Bars

New course: WHS - Personal Protective Equipment with Luke Croston

Posted by Emily Marr on Apr 12, 2019 11:43:10 AM

The hospitality industry is a fast paced environment which means that there is a constant risk of injury. Whether it's chemicals, heat, moving vehicles or noise, you'll have to work in and around these on a day-to-day basis.

In fact, the International Labor Organization estimates that, worldwide, there are around 340 million occupational accidents and 160 million victims of work-related illnesses annually. Fortunately, there is safety equipment that you and your teammates can you to help avoid and decrease injury in the workplace.

Read More

Topics: Hotels, Typsy updates, Restaurants, Bars

7 tips for setting up food delivery for your restaurant

Posted by Alexia Carr on Mar 13, 2019 3:00:00 PM
Delivery service seems to be the way of the future when it comes to the restaurant business. It's estimated that the number of customers expecting food delivery as a standard customer service option will grow by 12% in the next five years. Even if these estimates are generous, it's clear that it is a growing market that restaurant owners should be aware of.
Read More

Topics: Managers, Restaurants

How to pair vodka with food

Posted by Chloe Papas on Feb 15, 2019 4:30:00 PM

Traditionally when we talk about pairings, wine or beer springs to mind, often alongside a luxurious degustation or tapas dishes. Whether it’s a rich red alongside perfectly cooked beef, or the latest craft beer offering adding fruity notes to a pasta dish, foodies are used to certain combinations of food and alcohol on restaurant menus. Which is why sommeliers and chefs around the world are delving into the world of unique pairings - whether it’s gin, whiskey, mocktails, tea, or even vodka. 

Read More

Topics: Hotels, Staff, Restaurants, Bars