<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=841010339352500&amp;ev=PageView&amp;noscript=1">

5 technology trends to consider for your restaurant

Posted by Sara Carter on May 11, 2021 10:00:00 AM

As your restaurant looks forward to offering in-person dining again, you may want to try innovative approaches to customer experience. With new safety regulations coming into force and new technologies becoming available, now is the time to adapt and change the way your venue operates. Even though investing in technology can be a little daunting at first, it will help improve your customer service as well as help your restaurant grow and succeed.

In this blog post, guest blogger Sara Carter shares with you some of the best technology solutions for your restaurant that you should consider. From contactless interactions to loyalty programs, these options will help you offer the best dining experience possible.

Read More

Topics: Hospitality managers, Restaurants, COVID-19, Hospitality trends

Top 5 US universities with hospitality and tourism management courses

Posted by Justin Weinger on Apr 20, 2021 10:00:00 AM

A degree in hospitality and tourism isn’t a course that is often promoted. You would be shocked to know how many people often overlook this degree. However, completing a hospitality degree allows you to learn crucial skills needed in the industry that will help you get a job in various places, such as restaurants and hotels.

If you’re looking to start a career in this field or climb the hospitality ladder, take a look at these top universities that offer hospitality and tourism programs in the US.

Read More

Topics: Hospitality career tips, Hotels, Hospitality managers, Restaurants, Hospitality trends

5 cafe trends set to dominate the hospitality market in 2021

Posted by Cora Gold on Apr 13, 2021 9:00:00 AM

Although predicting the future seems impossible, anyone can pay attention to current trends to figure out what will become popular or fade from the public eye. As parts of the world lean back into normalcy, everyone’s looking forward to spending more time at their local cafes.

In this blog post, guest contributor Cora Gold looks at five cafe trends set to dominate the market in 2021 based on what consumers expect from their dining experiences.

Read More

Topics: Hotels, Hospitality managers, Restaurants, Hospitality trends

5 tips to protect guest and customer data

Posted by Beau Peters on Apr 6, 2021 12:51:23 PM

With the challenges caused by the COVID-19 pandemic came a wave of cybersecurity attacks that threatened systems across the globe. Two out of five of the most severe breaches have occurred within the hospitality industry. With the hospitality industry already suffering from the blow of economic shutdowns, these cybersecurity damages also jeopardized the survivability of hospitality venues. 

However, the risk of cyber attacks happening in your hotel or resort can be managed and reduced.

In this blog post, guest contributor Beau Peters shares with you a series of tips for protecting guest and customer data.

Read More

Topics: Hotels, Hospitality managers, Restaurants, Hospitality training

Restaurant server training: top 10 etiquette tips

Posted by Chloe Papas on Mar 23, 2021 8:05:00 AM

Providing great service in a restaurant isn’t just about ensuring customers receive their meal on time or smiling as you take their order. It’s also about the little actions you take throughout their time in your venue.

Everyone has had a bad experience while dining out – whether the server was rude, the food wasn’t quite right, or the atmosphere was a little off. As a server, it’s your job to make sure that your customers have an amazing experience, from start to finish – and that’s where good etiquette comes into play.

But, what exactly is etiquette, and what basic hospitality tips will help you provide customers with the best experience possible?

Read More

Topics: Hospitality staff, Restaurants