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Offering takeaway? Sustainability is still key - and simpler than you think

Posted by Samantha van Zweden on Apr 3, 2020 4:06:33 PM

Restaurant takeaway service has experienced a sharp rise in recent weeks. The onset of the COVID-19 virus has changed the way many restaurants are pitching their business to customers. But how can venues looking to expand their offering into takeaway do so in a way that both environmentally and operationally sustainable?

In today’s blog post, Samantha van Zweden looks at ways for hospitality businesses to make a smoother, more environmentally friendly transition into takeaway options.

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Topics: Operations, Marketing, Insights, Staff, Restaurants, Bars

Typsy chats with... Alejandro Francino

Posted by Mackensie Freedman on Mar 27, 2020 3:00:00 PM

Upselling is a crucial part of working the front desk, but it can be challenging to do successfully, especially if you're new to front desk or sales. 

In today’s blog, Typsy chats with Front desk expert Alejandro Francino about the most effective ways to approach upselling and cross-selling, and how to ensure you make a positive impact on guest experience.

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Topics: Operations, Hotels, Insights, Managers, Staff, Training

A short guide to getting your hospitality business through COVID-19

Posted by Mackensie Freedman on Mar 17, 2020 4:36:31 PM

It’s no secret that the coronavirus outbreak has been rough on the hospitality industry. Across the globe, we’re all feeling the pinch – mandated shutdowns in some areas, capacity restrictions in others, and people everywhere tending to stay in their homes. 

In today’s blog post, we look at a few ways you can adapt to protect yourself, your customers, and your business during this tricky period. 

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Topics: Operations, Marketing, Health and wellbeing, Hotels, Managers, Restaurants, Bars

Cost of sales: the importance of costing individual menu items

Posted by Mike Walmsley on Mar 4, 2020 12:00:00 PM

Much of what we see and write about food cost tends to be a “global” food cost. But does this overlook a crucial aspect of costing? The cost of individual menu items can be just as important to examine, and there are a lot of seemingly minor contributing factors that can have a major impact on your establishment’s bottom line.

In today’s post, guest blogger Mike Walmsley walks us through the how and why of costing individual menu items.

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Topics: Operations, Insights, Managers, Restaurants, Bars

8 Things That Affect Hotel Room Value

Posted by Kacey Mya on Jan 23, 2020 9:00:09 AM

Long-time hoteliers know how fast the world of hotel management has changed over the last decade. Weeks passed where your schedule filled with coordinating food shipments, rotating staff members and ensuring you stayed ahead of your competitors. Occasionally you'd pass through a busy or slow season and adjust your room rates accordingly.

Now, hotel managers have to handle a long list of responsibilities that come with their own influencing factors. Every decision must be thoroughly researched and considered before even the slightest changes to things like room decor. There's a list of reasons why you have to think things through from different angles, especially when it's time to raise or lower your room rates.

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Topics: Operations, Hotels