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What is harassment and bullying in the hospitality industry?

Posted by Emily Marr on Feb 18, 2021 12:53:00 PM

Whether you’re a hotel housekeeper, barista, bartender, chef, supervisor, manager, or owner, workplace harassment and bullying is something you should know about. It’s an issue that’s been steadily on the rise and sadly, the hospitality industry is known to have one of the highest incident rates compared to every other industry, globally. Unfortunately, this means that many staff in the hospitality industry will have already experienced or witnessed bullying or harassment at some point during their career.

Everyday factors can lead to misunderstandings, personality conflicts, and various types of misconduct, including harassment and bullying. This is why understanding what it means and knowing how to respond to it is crucial.

In this blog post, we detail the meaning of harassment and bullying as well as understanding what to do if you or someone you know is in this situation, and how to prevent it from happening in the first place.

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Topics: Health and wellbeing, Hospitality insights, Hospitality managers, Hospitality staff

Effective time management skills every restaurant employee should have

Posted by Ana Cvetkovic on Feb 17, 2021 4:38:00 PM

Time management is a critical skill for any professional to develop - especially in the restaurant industry, where timeliness is closely related to great service quality. Research shows that restaurants that focus on punctuality by addressing it in pre-shift meetings provide a better overall experience to diners. And when all departments maximize their time, the entire restaurant runs successfully.

In this blog post, we’re sharing effective time management skills for hospitality workers, front-of-house staff (FOH), back-of-house staff (BOH), and restaurant management to learn from. 

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Topics: Hospitality operations, Hospitality managers, Hospitality staff

An A-Z of the best international pancakes you've never heard of

Posted by Mackensie Freedman on Feb 16, 2021 2:05:23 PM

Alright Typsy tribe – it’s mid-February, and we know what that means: loosen your belts, turn off your phone and maybe bring out a blanket to shame-eat under… because Pancake Day is here!

With that in mind, it's the perfect time to add some new pancake recipes to your menu. To help you out with some sweet (and savory) inspiration, we're looking at some of the most interesting pancake styles from around the world.

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Topics: Hotels, Hospitality managers, Restaurants

10 tips to write your LinkedIn profile for hospitality (like a pro)

Posted by Tom Jager on Feb 16, 2021 7:30:00 AM

Hospitality has always been a popular choice among job seekers because it offers a wide range of positions and promises a dynamic lifestyle. 

Although many opportunities are available in hospitality, you can’t expect to earn a position without a fair share of effort. This includes using LinkedIn as one of the main tools to grab the attention of recruiters.

In this blog post, we share with you 10 tips on how to set up your LinkedIn profile and land your dream hospitality job. 

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Topics: Hospitality career tips, Hospitality managers, Hospitality staff

5 ways to turn your restaurant into the perfect Valentine's Day venue

Posted by Camille Tissot on Feb 10, 2021 9:22:07 AM

Did you know that Valentine’s Day is one of the most celebrated days of the year for retail shops and restaurants? In fact, almost US$4 billion is spent on gifts, flowers or going out for dinners on Valentine’s Day each year. Yes, love is in the air! And it’s time for you to understand what your guests are after on this special day and up your love game. 

In this blog post, we share with you five ways to turn your restaurant into THE perfect venue for Valentine’s Day.

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Topics: Hospitality marketing, Hospitality managers, Restaurants