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7 tips for setting up food delivery for your restaurant

Posted by Alexia Carr on Jul 9, 2020 11:37:23 AM

Even before 2020, delivery service was looking like the way of the future when it comes to the restaurant business... and then COVID happened. Restaurant-to-customer food delivery was already anticipated to explode in the early 2020s, and market research now forecasts global market growth of over $40 billion by 2023

So even if your business made it through lockdown and social distancing without setting up food delivery, now is truly the time to jump on the delivery train. If you haven't tried it before, it might seem like a hassle to set up - but Typsy's made food delivery easy with this simple guide.

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Topics: Hospitality insights, Hospitality managers, Restaurants, COVID-19

The 7 best hospitality training ideas

Posted by Ana Cvetkovic on Jul 7, 2020 3:40:58 PM

Hospitality is a customer service oriented industry. While your team should have some instincts about how to serve guests, they’ll also need rigorous training to ensure that they adhere to your hotel or restaurant’s high standards.

In this blog post, we’re sharing the best hospitality training tips and resources to transform your staff into hospitality superstars.

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Topics: Hospitality managers, Restaurants, Hospitality training

How to improve restaurant guest loyalty

Posted by Adrian Johansen on Jul 2, 2020 2:41:04 PM

Diners are starting to feel more comfortable venturing out again, but it's by no means 'business as usual' quite yet. Routines have inevitably changed - but the flip side of this is that it actually presents an opportunity for you to expand your customer base and bring in more regulars!

If you're looking to focus more on how to improve guest retention and loyalty, read on for some fresh ideas from guest blogger Adrian Johansen. 

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Topics: Hospitality marketing, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, COVID-19

How to create a great team from the first interview

Posted by Mike Walmsley on Jul 1, 2020 5:41:43 PM

If you're in the process of hiring new hospitality staff, or you will be soon, knowing how to approach the interview is as important for you, the interviewer, as it is for your candidates. There is a clear link between staff morale, motivation and employee turnover: happy employees stay longer and collaborate more effectively to support core business values. So how do you get employees there, especially when you’re looking at new recruits?

Read on for tips on how to make a great impression on prospective staff and end up with a team that best supports the vision you have for your business.

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Topics: Hospitality career tips, Health and wellbeing, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, COVID-19

5 awesome induction activities to get your new team excited

Posted by Chloe Papas on Jul 1, 2020 11:24:16 AM

Induction sessions can be super useful for a new hospitality team - it's a fantastic way to meet new team mates and get familiar with your venue's work culture in a pressure-free environment. But they need to be well thought out so that everyone leaves feeling comfortable and excited to get started. The key is to make sure the day isn’t all about business and policies: it’s also about team building, engagement, and having fun.

Here are five of the best activities and games you can play during the induction process to get your team excited to kick off this new stage of their careers. 

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Topics: Hotels, Hospitality managers, Restaurants, Hospitality training