Whether you’re a hotel housekeeper, barista, bartender, chef, supervisor, manager, or owner, workplace harassment and bullying is something you should know about. It’s an issue that’s been steadily on the rise and sadly, the hospitality industry is known to have one of the highest incident rates compared to every other industry, globally. Unfortunately, this means that many staff in the hospitality industry will have already experienced or witnessed bullying or harassment at some point during their career.

Everyday factors can lead to misunderstandings, personality conflicts, and various types of misconduct, including harassment and bullying. This is why understanding what it means and knowing how to respond to it is crucial.

In this blog post, we detail the meaning of harassment and bullying as well as understanding what to do if you or someone you know is in this situation, and how to prevent it from happening in the first place.

Working long, exhausting hours is often considered a necessary part of life for any hospitality professional. However, in the pursuit of excellence, you may find those long workdays can take a toll not only on your physical health but personal relationships as well.

Whether you’re just starting out on your hospitality training or have been working in the industry for many years, you must be able to manage your time wisely in order to handle long hours at work and stay physically and mentally healthy. 

Here are some tips to keep yourself in good shape physically, mentally and emotionally.

When working in hospitality you can have productive days where you’re keen and on a roll, other times you just have bad, ugly days. However, the key thing that gets you to show up on either occasion, is your level of motivation.

As motivation is a limited resource, it’s important to make the most of it, and importantly, understand how you can find your own drive to keep you going at work. This applies to any role you have in hospitality - whether that’s a front of house staff member, or the Chief of Operations.

In the long term, strong motivation can help with your personal growth and success. Here are seven ways to stay motivated when working in the hospitality industry.

This year has been a tricky year (and, okay, this is admittedly the understatement of the century). Across the world, hospitality workers in particular have faced an unusual level of uncertainty and stress, even for an industry which can be uncertain and stressful at the best of times. 

So in today's blog post, we're looking at the unique challenges hospitality staff might be facing with their mental health, and what we can do to support one another through rough patches.