In hospitality, people make the place. As a hiring manager, the culture of your workplace - and the people you invite into it - is entirely in your hands. Knowing the best way to approach recruitment and onboarding is an essential skill, but many of us don't think too much about it. 

Typsy's Recruitment and onboarding online course is all about taking the guesswork out of hiring. By watching this online course, you can ensure you're strengthening both your team and your business with every new hire. 

If you're a hospitality professional, chances are high that your employment has been affected by the ongoing coronavirus. But businesses are now looking towards reopening, and job opportunities are becoming increasingly available. Your best chance at success is being prepared and knowing what to expect.

Read on for advice from an experienced hospitality hiring manager on how to ace a hospitality interview and trial.

Managing guest relations can be tricky, even at the best of times. But now, as hospitality venues around the world look towards reopening with specific health and safety recommendations and requirements in mind, the guest experience will likely be a little different than it was 6 months ago. And, well, change can be challenging to accept. The key is carefully managing expectations. 

Today, Typsy has the run down on four tricky (but common) post-COVID service scenarios and the best way to handle them to ensure your guests still leave smiling.