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Beau Peters

Recent Posts

Hotels and first responders: tips to host and help

Posted by Beau Peters on Nov 4, 2020 11:24:12 AM

First responders have rushed to help their communities over the last few months to help ensure everyone’s safety in this challenging period. Those of us in hospitality might be left questioning what we can do to help - but there are ways we can all pitch in to support first responders, and our communities. 

In today’s blog post, guest blogger Beau Peters returns with some best-practice tips and strategies for hotels to help support first responders and uphold a safe and secure environment for everyone.

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Topics: Hospitality managers, Hospitality staff, Restaurants, Hospitality training

Interesting ways you can use data to improve the guest experience

Posted by Beau Peters on Aug 6, 2020 4:01:27 PM

The hospitality industry has always been laser-focused on improving customer experience. In this day and age, with the rise of hospitality-centric technology, one of the most impressive and efficient ways to do that is by collecting and analyzing customer data. 

If that sounds like an intimidating idea, fear not! Guest blogger Beau Peters is talking through the ins and outs of how you can easily, safely, and usefully apply data to improving your venue's guest experience.

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Topics: Hospitality operations, Hotels, Hospitality insights, Restaurants, Hospitality training