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Beau Peters

Beau Peters
Beau Peters is a writer with an increasingly diverse portfolio and a history in business management. He has a passion for sharing what he has learned with others and enjoys making the world a better place. When he is not tucked behind a cup of coffee and a laptop, Beau likes to meet new people and try new things.

Recent Posts

Finding the balance between service ethics and employee appreciation

Posted by Beau Peters on Sep 6, 2021 3:45:00 PM

Solid customer service ethics are central to any thriving hospitality industry business. Let’s face it, your company’s success depends on your consumers feeling as though their needs have been put first at all times. There should be no doubt at all of your responsibility to prioritize their safety, security, comfort, and wellbeing throughout your interactions.   

In the blog post, guest writer Beau Peters looks into how you can find the balance between providing great customer service and protecting your employees from bullying and harassment.

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Topics: Health and wellbeing, Hospitality managers, Hospitality staff

What is the hospitality skills shortage and what can you do about it?

Posted by Beau Peters on Jul 20, 2021 5:07:34 PM

The hospitality industry took a major blow during the COVID-19 pandemic. Worldwide, the industry has faced shutdowns, no international guests, and border closures that have affected things for over a year.

Because of these problems, many businesses had to lay off employees and cut back on staff or hours. Now that things are starting to reopen and return to normal, there is a hospitality skills shortage to deal with.

Read on to what the shortage is, what caused it, and most importantly, what you can do about it.

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Topics: Hospitality career tips, Hospitality staff

Skills-based resumes: do you need one?

Posted by Beau Peters on Jun 28, 2021 3:45:00 PM

Creating a hospitality resume that stands out and ultimately leads to your dream job requires strategy, structure, and a punch of personality. Also, you must ensure you’re choosing the right type of resume.

There’s the chronological resume that most people use. But there are other types of resumes, like the skills-based resume, that can showcase you as the right person for the job better than the traditional option.

Read on to learn what a skills-based resume is, what to include in one, and who would benefit from using one.

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Topics: Hospitality career tips, Hospitality staff

How to finance a transition to a fine dining restaurant

Posted by Beau Peters on Jun 7, 2021 2:47:00 PM

Fine dining is an experience like no other. Unfortunately, the COVID-19 pandemic all but destroyed the fine dining industry. Because thousands of restaurants across the globe had to close or switch to carry-out menus for their customers, fine dining hasn’t been an option for the better part of a year.

In this blog post, guest contributor Beau Peters shares with you tips to help transition your restaurant into a fine dining venue.

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Topics: Hospitality operations, Hospitality managers, Restaurants

5 tips to protect guest and customer data

Posted by Beau Peters on Apr 6, 2021 12:51:23 PM

The risk of cyber attacks happening in your hotel or resort can be managed and reduced.

In this blog post, guest contributor Beau Peters shares with you a series of tips for protecting guest and customer data.

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Topics: Hotels, Hospitality managers, Restaurants, Hospitality training

How hotels can address health and environmental concerns in 2021

Posted by Beau Peters on Feb 23, 2021 12:47:00 PM

Reducing the environmental impact of hotels and resorts has been an industry priority for decades. And in a world forever changed by the spread of COVID-19, addressing health and environmental concerns has become a critical aspect of hotel operations.

In today’s blog post, guest contributor Beau Peters explores how you can turn sustainability to your advantage, ensuring your guests feel safe and your reputation soars. 

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training