Solid customer service ethics are central to any thriving hospitality industry business. Let’s face it, your company’s success depends on your consumers feeling as though their needs have been put first at all times. There should be no doubt at all of your responsibility to prioritize their safety, security, comfort, and wellbeing throughout your interactions.
In the blog post, guest writer Beau Peters looks into how you can find the balance between providing great customer service and protecting your employees from bullying and harassment.