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Welcome to the Typsy Blog

New course: Workplace bullying and harassment with Juliette Gust

Posted by Emily Marr on Aug 27, 2018 3:33:49 PM

Are you a chef, waiter, manager or barista? Perhaps you are a bartender? No matter what your role is, you probably have experienced or witnessed bullying or harassment at some point during your career, and if you haven't, there's a good chance you will soon.

It's pretty disheartening and sadly these issues are on the rise. In fact, the hospitality industry is known to have one of the highest incident rates compared to every other industry, globally. That's why understanding these issues is crucial to ensuring the hospitality industry is safe for not only guests but employees too. 

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Topics: Typsy news, Tips for hospitality managers, HR for hospitality venues, Tips for front of house, Tips for back of house, Hospitality trends

7 tech-savvy ways to improve your restaurant sales

Posted by Gary Hoover on Jul 5, 2018 7:49:00 AM

The tech wave has already transformed the hospitality industry in numerous ways, with app-based delivery services quickly muscling their way into the limelight. With everything from ribs to fried rice available at the touch of a button, it's become increasingly difficult to bring people into brick-and-mortar restaurants where incremental sales and trainer servers can increase check averages exponentially.

Rather than fighting against automation, eateries can use digital innovation to attract new customers, improve customer service and boost overall sales. Here’s how.

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Topics: Hospitality trends, Tips for hospitality managers, Tips for owners, Hospitality operations

How on-demand staffing platforms can improve the hospitality workforce

Posted by Sidekicker on May 22, 2018 8:18:00 AM

We sat down with our friends at Sidekicker to learn more about how to use on-demand platforms to cost effectively scale, hire and improve overall, your short-term hospitality workforce. Thousands of businesses are already using the Sidekicker platform to hire on-demand workers to easily scale their workforce at the click of a button.

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Topics: Hospitality training, Tips for hospitality managers, Tips for owners, Hospitality trends

Talking with Onyx Coffee Spirits: Why cold brew is the secret to awesome coffee cocktails

Posted by Mitch Faulkner on Apr 30, 2018 8:03:00 AM

The coffee cocktail revolution, in particular, the Espresso Martini rise to dominance, has been one that drinkers from the casual to the elite have embraced with open arms and poised lips.

The quality of coffee products in Australia means that our capacity and production methods are second to none. When the Australian people demand the best, that’s what they are given. We all know that it only takes one bad coffee from a local hotspot for a loyal customer to bounce two shops down the road and be lost forever.

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Topics: Tips for baristas, Hospitality trends, Tips for bartenders

Gin is back: Why it's on the rise and getting a revival

Posted by Emily Marr on Apr 20, 2018 4:54:10 PM

Headed into your local bar recently and noticed the abundance of gin cocktails on the menu? Ever wondered why?

Gin’s popularity has been on the rise due to three main factors: the craft beer and spirits movement, its versatility, and its affordability. It's used and loved worldwide by many (including us) and it's easy to see why.

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Topics: Tips for bartenders, Hospitality trends

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