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5 ways to improve your hotel’s website and boost direct bookings

Posted by Juliana Hahn on Jun 23, 2020 5:07:59 PM

A beautiful hotel website that convinces your site visitors to book direct is more important now than ever before as we move forward from COVID-19. But although writing for your site can feel daunting, especially with new COVID considerations to bear in mind, creating successful website copy can be easy as pie - with the right guidance.

In this article, Juliana Hahn goes over five simple ways to improve your hotel’s website, showcasing its best side and inspiring visitors to book direct.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Hospitality managers, Hospitality training, COVID-19

Destinationaires: turning regional locations into destination tourism

Posted by Wil Slickers on Jun 19, 2020 4:47:40 PM

Travel trends are changing. So how can tourism-based hospitality businesses pivot their thinking to embrace the evolving needs and demands of travelers? To do this, we need to think about the reasons people travel to so-called ‘destination holidays’ - and how that can also drive people to visit local destinations.

To explain further, Wil Slickers joins us to talk about the ways hospitality and tourism innovators - destinationaires - can turn local spots into tourist destinations.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, COVID-19

Advice from a manager: how to ace a hospitality interview and trial

Posted by Mackensie Freedman on Jun 17, 2020 5:02:38 PM

If you're a hospitality professional, chances are high that your employment has been affected by the ongoing coronavirus. But businesses are now looking towards reopening, and with them job opportunities are becoming increasingly available. Your best chance at success is being prepared and knowing what to expect.

Read on for advice from an experienced hospitality hiring manager on how to ace a hospitality interview and trial.

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

Reopening strategies: How to manage guest expectations

Posted by Mackensie Freedman on Jun 16, 2020 5:03:53 PM

Managing guest relations can be tricky, even at the best of times. But now, as hospitality venues around the world look towards reopening with specific health and safety recommendations and requirements in mind, the guest experience will likely be a little different than it was 6 months ago. And, well, change can be challenging to accept. The key is carefully managing expectations. 

Today, Typsy has the run down on four tricky (but common) post-COVID service scenarios and the best way to handle them to ensure your guests still leave smiling.

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

Reopening and recovery: 4 steps to attract guests in 2020 and beyond

Posted by Greg Provance on Jun 12, 2020 4:07:01 PM

If your venue has recently reopened, or you have an eye to reopening to dine-in options in the near future, it's time to start thinking seriously about how to adapt your customer pull and retention to the new normal.

In today’s post, guest blogger Greg Provance talks through the top 4 things to consider when strategizing for attracting guests in the post-COVID world.

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Topics: Hotels, Hospitality insights, Hospitality managers, Restaurants, Bars, COVID-19