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5 tips for improvement if you're in the hotel industry

Posted by Emily Burton on Oct 29, 2021 4:00:00 PM

The hotel industry is the pinnacle of customer service. Hotels compete within the industry by providing excellent facilities and top-tier guest services. With the booming home-sharing market rising as a competitor, hoteliers are looking for ways to improve now more than ever.

In this blog, Emily Burton presents five tips to help you improve in the hotel industry. 

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Topics: Hospitality operations, Hotels, Hospitality managers

Avoiding costly mistakes when opening a new hotel restaurant: Used Vs. new commercial equipment

Posted by Damon Shruaner on Oct 18, 2021 4:00:00 PM

Failure at a new food business, no matter how small, can be heartbreaking. The causes of failure can be multiple or a single significant problem, but it is crucial to understand why a particular restaurant fails.

Guest blogger Damon Shruaner discusses why certain logistics have been accurately pinned down to help new hotel restaurants succeed.

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Topics: Hotels, Hospitality managers, Restaurants, Bars

5 housekeeping software tools to improve efficiency

Posted by Felicity Thomlinson on Sep 29, 2021 4:36:00 PM

Like many industries over the past two years, hospitality has been hit hard with COVID-19 restrictions. But, as the world continues to open up, the industry is beginning to see a drastic increase in holidaymakers. Although this is a massive positive for venues all 'round, hotels are seeing a concerning shortage in key departments including housekeeping. 

In this blog post, we explore five housekeeping tools that will ease the pressure on staff, revolutionize your housekeeping department, and provide your team with consistency and clarity on a day-to-day basis.

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Topics: Hospitality operations, Hotels, Hospitality managers, Hospitality training

How accommodating guests with IoT will bring in more business

Posted by Emily Burton on Aug 23, 2021 2:04:00 PM

You've arrived on a late flight that was delayed, the taxi driver got lost and now it's after midnight and all you want to do is check into your hotel and get some sleep. The last thing you want is to walk into a hotel lobby and see an empty check-in desk or a grumpy clerk.

As a hotel owner you know that providing your guests with the best experience is the way to keep them coming back, and keeping your current customers is always less expensive and more rewarding than chasing down new ones. That's where the Internet of Things, or IoT, comes in.

In this blog post, guest blogger Emma Burton shares with you the benefits of embracing IoT and how it can improve your guests' experiences and keep them coming back to your hotel.

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Topics: Hospitality operations, Hotels, Hospitality managers

How to write a hotel sales proposal to win more guests

Posted by Nicole Garrison on Jul 27, 2021 4:18:08 PM

After being one of the most prominent industries hit by the pandemic, the businesses that bounce back will be more competitive than ever. Running a hotel is challenging in itself, and winning clients is one of the more challenging parts of the job, especially now with the ongoing coronavirus situations, clients prefer businesses that they can trust. Writing a winning hotel sales proposal is crucial in the hospitality business. There's a lot to discuss, but let's start with definitions.

Read on to know what our guest blogger Nicole Garrison's views are on winning more hotel guests.

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Topics: Hospitality operations, Hospitality marketing, Hotels, Hospitality managers