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How to make guests with food sensitivities feel welcome

Posted by Jessica Romero on Sep 2, 2020 2:47:15 PM

In today's blog post, guest contributor Jessica Romero is looking at best-practice strategies for ensuring you can not only cater to guests with food sensitivities, but even actively draw them in. 

You can also learn more about food allergies in the Typsy course: Food Allergies.

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Topics: Hospitality operations, Health and wellbeing, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training

5 tips for upselling wine at your restaurant

Posted by Rebecca Siggers on Aug 26, 2020 4:16:03 PM

Hospitality profit margins are notoriously razor-thin, so maximizing your restaurant's profitability is all about finding opportunities to upsell. Wine is a great way to do this - it can be seen as both a staple and a luxury, so you always have a little wiggle room to suggest a more premium product.

In today's blog post, guest writer Rebecca Siggers has five great tips for upselling wine in your restaurant, elevating your guests' experience and improving your revenue per table.

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Topics: Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, Wine

How to cope when you’re suddenly under staffed on a shift

Posted by Mackensie Freedman on Aug 20, 2020 4:51:28 PM

Working with a skeleton crew is a pretty common occurrence in hospitality – especially in smaller businesses, where even one person’s unexpected sick day can temporarily cripple a team. Unfortunately, given what’s happening across the world right now, we're having to learn to expect the unexpected even more than usual. 

Finding yourself suddenly understaffed for a shift can be stressful, but it doesn't have to make your team and your workplace any less productive or positive. In this easy guide, a former hospitality manager explains how.

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Topics: Hotels, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

Typsy chats with... Wil Slickers, 'Slick Talk' hospitality podcast

Posted by Mackensie Freedman on Aug 13, 2020 4:42:13 PM

Wil Slickers is hospitality force to be reckoned with. With years of experience in hotel management, he hosts the popular hospitality podcast Slick Talk, and co-owns a company specializing in luxury vacation rentals. As if that weren't enough, this year he also founded the Destinationaire Award - a prize designed to recognize outstanding contributions and innovations in the hospitality industry (and based on a term he coined in an article for Typsy Blog!). 

Wil sat down with Typsy to chat about all things hospitality, including destination tourism in the post-COVID future, cultivating a good hospitality team, and what guests really want.

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Topics: Hospitality marketing, Hospitality career tips, Hotels, Hospitality insights, Hospitality managers, Restaurants, Hospitality training, Expert Q&A

5 SEO basics you need to know to optimize your hospitality website

Posted by Juliana Hahn on Aug 11, 2020 5:10:13 PM

Having an online presence for your venue isn't just a great way to reach customers - it's becoming absolutely vital. Today, customers who can't find you online might even regard your venue with some suspicion! Being accessible, and having great online content, helps your future guests feel confident in paying you a visit - and, hopefully, spending some money with you as well.

Search engine optimization is the key to making sure you're easily found when people go searching for you. If you're new to this concept, it might sound intimidating, but guest contributor Juliana Hahn is here to break down the 5 SEO basics you need to know.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Hospitality managers, Hospitality training, COVID-19