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The 5 best hospitality tech tools to improve your business

Posted by Mackensie Freedman on May 29, 2020 2:36:57 PM

It can sometimes feel impossible to keep up with the demands of the day-to-day grind of the hospitality industry, especially because of the fast-paced nature and constant focus on customers. That seems to go doubly these days – post-coronavirus recovery might be a long road.

Thankfully, there are many great technology tools available that can help ease some of this workload. Today, we’re looking at the most useful tech tools to streamline your business and help you breeze through your hotel or restaurant reopening.

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Topics: Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

How to use ‘Google My Business’ to attract customers

Posted by Sina Sadeghpour on May 27, 2020 3:55:28 PM

As restrictions lift and you start gearing up to get back to business, it’s a good idea to make sure you’re able to adapt quickly, and have clear communication with existing and prospective customers, for the best chance at a speedy recovery post-pandemic.

Fortunately, there’s an easy way to ensure your business keeps communication open with customers to help them feel informed and engaged: Google My Business. In today’s post, Impeccabuild – a leading hospitality fit out and design company – talks through 6 best-practice tips for making the most out of your Google My Business listing.

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Topics: Hospitality marketing, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

Trending: the best coronavirus response policies from hotels around the world

Posted by Mackensie Freedman on May 25, 2020 4:59:21 PM

Under coronavirus, everything about the function, service, message and meaning of hotels has changed. If restrictions have been lifted in your area and you’re looking at reopening your hotel, or resuming normal operations, there’s a lot to consider.

Luckily, there are a few hotels leading by example in this arena. In today’s blog post, we’re looking at some of the best reopening strategies and approaches from hotels around the world.

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Topics: Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

Prepare to reopen: how to develop a restaurant menu

Posted by Doug Radkey on May 22, 2020 5:16:17 PM

There's no denying the impact of coronavirus on the industry - and for many venues, preparing to reopen and get your business back on track might necessitate a few changes. That includes your menu: whether you're an established venue or feel a little more fluid, you must have a strategy in place to make sure your menu says and does everything you need it to.

This blog post, by Doug Radkey, covers off the 'how' and 'why' of optimizing your menu for the post-pandemic customer. 

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Topics: Hospitality operations, Hospitality marketing, Hotels, Hospitality managers, Restaurants, Hospitality training, Bars, COVID-19

How to make a great first impression on guests

Posted by Greg Provance on May 20, 2020 5:00:45 PM

Like many others in the industry at the moment, you may be looking for ways to boost business as you reopen and recover from coronavirus. Typsy Blog has posted before about logistical ways you can make your venue a covid-resistant space, but that’s only going to be one piece of the puzzle (albeit an essential one).

In today’s post, Greg Provance writes about the importance of making a great first impression on guests, new and returning, and the fool-proof ways you can make sure you’re always putting your best foot forward.

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Topics: Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19