<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=841010339352500&amp;ev=PageView&amp;noscript=1">

Does your hospitality business need a CRM system?

Posted by Doug Radkey on Apr 17, 2019 1:39:21 PM

Customer satisfaction decides the level of success for all businesses.

Customer Relationship Management (CRM) for hotels, a tool used to monitor customer satisfaction, is based on three core principles; fostering new leads and customers, protecting its current customers, and enhancing the value of all attained customers within the organization.

Read More

Topics: Marketing, Hotels, Managers, Staff, Restaurants, Bars

New course: WHS - Personal Protective Equipment with Luke Croston

Posted by Emily Marr on Apr 12, 2019 11:43:10 AM

The hospitality industry is a fast paced environment which means that there is a constant risk of injury. Whether it's chemicals, heat, moving vehicles or noise, you'll have to work in and around these on a day-to-day basis.

In fact, the International Labor Organization estimates that, worldwide, there are around 340 million occupational accidents and 160 million victims of work-related illnesses annually. Fortunately, there is safety equipment that you and your teammates can you to help avoid and decrease injury in the workplace.

Read More

Topics: Hotels, Typsy updates, Restaurants, Bars

New course: Vodka cocktails with Erik Lorincz

Posted by Emily Marr on Mar 8, 2019 12:53:37 PM

The Moscow Mule, the White Russian, the Cosmopolitan and the Espresso Martini. You've most likely heard of them, but do you know the not so secret ingredient linking all of these world-famous cocktails? It's Vodka!

With multiple ingredients, a myriad of measurements, key techniques, and some rather specific cocktail formulas, it's easy to get things muddled when it comes to creating the perfect vodka cocktail.

Read More

Topics: Hotels, Typsy updates, Bars

How to pair vodka with food

Posted by Chloe Papas on Feb 15, 2019 4:30:00 PM

Traditionally when we talk about pairings, wine or beer springs to mind, often alongside a luxurious degustation or tapas dishes. Whether it’s a rich red alongside perfectly cooked beef, or the latest craft beer offering adding fruity notes to a pasta dish, foodies are used to certain combinations of food and alcohol on restaurant menus. Which is why sommeliers and chefs around the world are delving into the world of unique pairings - whether it’s gin, whiskey, mocktails, tea, or even vodka. 

Read More

Topics: Hotels, Staff, Restaurants, Bars

Understanding the basics of your business's financial health

Posted by Doug Radkey on Feb 13, 2019 3:15:00 PM

It is well known that there are some key ingredients to a successful restaurant; strategic planning (scalability & sustainability), flawless operating systems (consistency), marketing & customer experiences (being memorable), and finally; living in the moment (profitability).

First and foremost, restaurateurs need to remember that this is a business.

Read More

Topics: Operations, Hotels, Managers, Restaurants, Bars