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Mackensie Freedman

Recent Posts

NEW COURSE: GDPR (Data privacy and security)

Posted by Mackensie Freedman on Jun 5, 2020 5:08:36 PM

The modern hospitality industry, just like the rest of the world, is integrating technology into its every day operations more and more (as well all the perks that go along with that). But as hospitality staff, we have a duty to ensure that the data we collect - through bookings, payments, surveys, and more - is processed securely and, above all, legally.

That's what Typsy's GDPR course is all about. By watching this course, you can help ensure your venue stays safe and compliant when it comes to guest data.

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Topics: Hotels, Hospitality insights, Typsy updates, Hospitality managers, Hospitality staff, Restaurants, Hospitality training

The 5 best hospitality tech tools to improve your business

Posted by Mackensie Freedman on May 29, 2020 2:36:57 PM

It can sometimes feel impossible to keep up with the demands of the day-to-day grind of the hospitality industry, especially because of the fast-paced nature and constant focus on customers. That seems to go doubly these days – post-coronavirus recovery might be a long road.

Thankfully, there are many great technology tools available that can help ease some of this workload. Today, we’re looking at the most useful tech tools to streamline your business and help you breeze through your hotel or restaurant reopening.

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Topics: Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

Trending: the best coronavirus response policies from hotels around the world

Posted by Mackensie Freedman on May 25, 2020 4:59:21 PM

Under coronavirus, everything about the function, service, message and meaning of hotels has changed. If restrictions have been lifted in your area and you’re looking at reopening your hotel, or resuming normal operations, there’s a lot to consider.

Luckily, there are a few hotels leading by example in this arena. In today’s blog post, we’re looking at some of the best reopening strategies and approaches from hotels around the world.

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Topics: Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

How to pair beer with food - a beginner's guide

Posted by Mackensie Freedman on May 20, 2020 11:24:14 AM

Not a fan of wine? This one’s for you. Beer has always been a popular choice to enjoy alongside a meal, yet we tend to think of ‘food pairing’ as something that belongs to wine-drinkers. Pairing food and beverage seems to have a reputation for being a bit fancy, a bit tricky, and probably not something many of us worry about at home.

Today, we’re shaking off those old assumptions to see how easy it can be to pair beer with your dinner at home and get the best out of both.

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Topics: Hospitality staff, COVID-19

New course! Typsy chats with 'Pastry Fundamentals' instructor Kay-Lene Tan

Posted by Mackensie Freedman on May 19, 2020 5:00:00 PM

Do you have a taste for tortes, an eagerness for entremets, a penchant for all things pastry? Look no further. Typsy's latest course, 'Pastry fundamentals', is out now - and instructor Kay-Lene Tan knows better than most what it takes to be a pastry chef. 

In today's blog, Kay-Lene chats with Typsy about the industry, what it's like to be a pastry chef, and reveals her top tips for home cooks. 

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Topics: Hospitality career tips, Hotels, Hospitality insights, Typsy updates, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Expert Q&A