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Kacey Mya

Recent Posts

8 Things That Affect Hotel Room Value

Posted by Kacey Mya on Jan 23, 2020 9:00:09 AM

Long-time hoteliers know how fast the world of hotel management has changed over the last decade. Weeks passed where your schedule filled with coordinating food shipments, rotating staff members and ensuring you stayed ahead of your competitors. Occasionally you'd pass through a busy or slow season and adjust your room rates accordingly.

Now, hotel managers have to handle a long list of responsibilities that come with their own influencing factors. Every decision must be thoroughly researched and considered before even the slightest changes to things like room decor. There's a list of reasons why you have to think things through from different angles, especially when it's time to raise or lower your room rates.

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Topics: Operations, Hotels

What is green lodging and why is it important?

Posted by Kacey Mya on Dec 13, 2019 5:00:00 PM

As a professional in the hospitality industry, you undoubtedly know how vital it is to keep up with trends. With global initiatives and conventions supporting sustainability, no wonder it has also become a big part of the hospitality industry. With many travelers now looking for sustainable ways to travel, it makes sense for the places they stay to be sustainable too.

In this blog post, we define what green lodging is and how it can benefit your venue.

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Topics: Operations, Hotels

Upselling Tips For Your Front-Desk Staff

Posted by Kacey Mya on Sep 13, 2019 4:15:00 PM

Hotels often have more than just a comfy bed to offer guests. From spa treatments to exterior activities, your hotel can often provide your guests with extras that can last their whole stay. But, if your guests aren’t aware of them, they aren’t going to take advantage of them.

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Topics: Operations, Hotels, Staff

Why BOH is as important as FOH for hotels

Posted by Kacey Mya on Aug 14, 2019 4:30:00 PM

Any hotel can be separated into two groups - front of house (FOH) and back of house (BOH). While both sections are equally crucial to success, staff members in each team share vastly different responsibilities.

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Topics: Operations, Hotels