Millennials were born between 1980 and 2000. They grew up witnessing corporations threatening their personal security through events like the global financial crisis. They also grew up with the internet, which has empowered their opinions and rights.
The result is that we have a generation of people who are both driven and sceptical of authority. This is new territory for hospitality employers, who are perhaps used to a generation that was a little more appreciative and loyal.