The Diageo World Class Bartender competition is a prestigious competition. Even being a finalist adds a serious boost to your resume. So imagine winning the thing… and imagine winning it twice.

Charlie Ainsbury, the owner of This Must Be The Place in Sydney, knows how it feels. He was crowned Australia’s best bartender for the second time this year, after taking home his first win in 2014.

Self-proclaimed coffee geek Paul Asquith is a barista trainer with a colorful coffee history. He started his career as a barista and manager at the well-known Australian chain Gloria Jean’s, where he worked his way up to become the brand’s national trainer.

Cheri Schweitzer is a restaurant coach and food safety consultant from Wisconsin. Through her business Credible Consulting, she helps existing restaurants and people wanting to open restaurants with their health and safety needs, as well as providing other services. 

We thought we'd chat with Cheri to learn some more about restaurant health and safety. She shared a bunch of tips that managers and back of house staff can learn from. Read on and the next time some customer claims they got sick at your restaurant, you'll know how to handle it. 

Peter Vitolo is a beverage consultant in Las Vegas. After years gaining experience as a bartender and mixologist, he started training others on bar and beverage essentials. He now runs his own hospitality consultancy 4peteshake Industry Development. 

We thought we'd call Peter for some advice about beverages, training, and bar etiquette. 

TripAdvisor is a bit of a black box when it comes to ratings. Their algorithms are forever changing and for the most part they are tight-lipped about how they determine their scores.

This said, TripAdvisor has shared some forms of measurement they use when determining your rating.