<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=841010339352500&amp;ev=PageView&amp;noscript=1">

Creating and maintaining good workplace culture

Posted by Mike Walmsley on Jul 21, 2020 4:51:03 PM

Workplace culture is one of those things that seems like it can take care of itself, but anyone who's worked in a negative environment will tell you that a toxic workplace can spiral out of control quite quickly - and create all sorts of problems along the way. Luckily, positivity is just as contagious: good vibes beget good vibes.

In today's post, guest blogger Mike Walmsley is looking at how you can identify whether your workplace has a positive or negative culture, and how you can foster a positive environment to help your team and your business succeed.

Read More

Topics: Hospitality career tips, Health and wellbeing, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Bars

NEW COURSE: COVID-19 business restart for managers

Posted by Mackensie Freedman on Jul 20, 2020 4:06:19 PM

If you're a hospitality manager, you might be thinking about - or are already in the process of - restarting and reopening your venue to "normal" operations. 2020 has been a bit of a wild ride so far, so you could be forgiven for feeling a little anxious.

That's where Typsy's new course, 'COVID-19 business restart for managers' comes in. We're taking the guesswork out of reopening to give you a strategic, confident path to coming back stronger than ever.

Read More

Topics: Hotels, Typsy updates, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

How to be a barista - tips for beginners

Posted by Ana Cvetkovic on Jul 14, 2020 4:13:59 PM

Being a barista is an incredibly rewarding job, but is also very challenging - and can be a highly coveted role in a café. Because it can be a competitive field, and there's quite a steep learning curve for beginners, it can seem a little intimidating when you're just starting out. 

But never fear! Typsy's here to help you rise to the challenge with our guide to everything you need to know about becoming a barista.

Read More

Topics: Hospitality career tips, Hotels, Hospitality staff, Restaurants

How to improve restaurant guest loyalty

Posted by Adrian Johansen on Jul 2, 2020 2:41:04 PM

Diners are starting to feel more comfortable venturing out again, but it's by no means 'business as usual' quite yet. Routines have inevitably changed - but the flip side of this is that it actually presents an opportunity for you to expand your customer base and bring in more regulars!

If you're looking to focus more on how to improve guest retention and loyalty, read on for some fresh ideas from guest blogger Adrian Johansen. 

Read More

Topics: Hospitality marketing, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, COVID-19

How to create a great team from the first interview

Posted by Mike Walmsley on Jul 1, 2020 5:41:43 PM

If you're in the process of hiring new hospitality staff, or you will be soon, knowing how to approach the interview is as important for you, the interviewer, as it is for your candidates. There is a clear link between staff morale, motivation and employee turnover: happy employees stay longer and collaborate more effectively to support core business values. So how do you get employees there, especially when you’re looking at new recruits?

Read on for tips on how to make a great impression on prospective staff and end up with a team that best supports the vision you have for your business.

Read More

Topics: Hospitality career tips, Health and wellbeing, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, COVID-19