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Typsy chats with... Josh Kopel, host of 'Full Comp' podcast

Posted by Mackensie Freedman on Dec 3, 2020 4:50:52 PM

We hear the words 'thought leadership' thrown around a lot - especially at the moment, with the hospitality industry in such a state of flux. But if there was ever a 'real deal' in thought leadership, Josh Kopel is it. 

An LA-based restaurateur-turned-entrepreneur, Josh uses his podcast and blog, Full Comp, to openly discuss the very real, but under-examined, challenges that hospitality professionals face every day.

With his trademark 'shoot from the hip' style, Josh joins us here to talk hospitality trends that need to die, the notoriously high hospitality failure rate, and his big hope for the post-pandemic future. 

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Topics: Hospitality insights, Hospitality managers, Expert Q&A

New year, new you: why you should be thinking about remodeling your venue

Posted by Adrian Johansen on Nov 24, 2020 4:47:24 PM

This year has been all about figuring out how to adapt, and learning to expect the unexpected. This has really brought to light the ways we need to start thinking seriously about making our venues future-proof - not just attracting customers in a way that works now, but in ways that will continue to work no matter what comes next. 

Enter remodeling. To be clear, we’re not talking about blowing your budget. There are a lot of ways you can revamp your aesthetic, operations and workflow to provide a better, more efficient service. Adrian Johansen is here to explain how.

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Topics: Hotels, Hospitality insights, Hospitality managers, Restaurants

How to support mental health in employees and colleagues

Posted by Ivana Rnjak on Nov 19, 2020 4:38:30 PM

This year has been a tricky year (and, okay, this is admittedly the understatement of the century). Across the world, hospitality workers in particular have faced an unusual level of uncertainty and stress, even for an industry which can be uncertain and stressful at the best of times. 

So in today's blog post, we're looking at the unique challenges hospitality staff might be facing with their mental health, and what we can do to support one another through rough patches.

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Topics: Health and wellbeing, Hospitality insights, Hospitality managers

7 creative ways to engage hospitality employees

Posted by Ana Cvetkovic on Oct 6, 2020 9:48:36 AM

When venues work with a team of engaged employees, they create a sustainable and productive business. Creating a great workplace through employee engagement secures business owners less turnover, higher quality of work, more productivity, and more sales.

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Topics: Hospitality insights, Hospitality managers, Hospitality training

What's the difference between up-skilling, multi-skilling, and cross-skilling?

Posted by Mackensie Freedman on Oct 1, 2020 12:00:00 PM

What is the difference between up-skilling, multi-skilling, and cross-skilling? They all describe ways of expanding your skill set, but each has a distinct and specific purpose that can help you get ahead in different ways.

In today’s blog post, we’re looking at what these mean, how you can use them, and some top tips for developing professional skills.

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Topics: Hospitality career tips, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars