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In addition to investing in employee engagement opportunities, team-building sessions, and creative communication options, business owners in hospitality need to think of the big picture.
In today’s blog post, Emma Worden shares with you some insightful hospitality tips to keep your staff happy and motivated.
Topics: Hospitality operations, Hospitality insights, Hospitality managers
When it comes to beverage costing and sales, it can be pretty easy to think you can get away with taking a 'guesstimate' approach with stocking and revenue. A little bit over here, a little bit under there - it all pretty much evens out, right?
We wish! As with everything in business, there's doing it the easy way, and there's doing it the right way. So if you want to not only drive revenue but really maximize your profit margins on beverages, Mike Walmsley is here to explain how.
Topics: Hospitality career tips, Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Bars
The best way to broaden your knowledge of whiskey and its vast range of flavors is to become familiar with the different whiskey flavor profiles and how they came to be. You’ll then be able to make recommendations based on your customers’ preferences. Here are some things you can learn to guide you on your way to becoming a whiskey connoisseur.
Topics: Hotels, Hospitality insights, Hospitality staff, Bars
Whether you’re a hotel housekeeper, barista, bartender, chef, supervisor, manager, or owner, workplace harassment and bullying is something you should know about. It’s an issue that’s been steadily on the rise and sadly, the hospitality industry is known to have one of the highest incident rates compared to every other industry, globally. Unfortunately, this means that many staff in the hospitality industry will have already experienced or witnessed bullying or harassment at some point during their career.
Everyday factors can lead to misunderstandings, personality conflicts, and various types of misconduct, including harassment and bullying. This is why understanding what it means and knowing how to respond to it is crucial.
In this blog post, we detail the meaning of harassment and bullying as well as understanding what to do if you or someone you know is in this situation, and how to prevent it from happening in the first place.
Topics: Health and wellbeing, Hospitality insights, Hospitality managers, Hospitality staff
Security and intelligence is a huge topic to cover, and one that really deserves a detailed chat. That’s why we’re thrilled to bring you part two of our interview with security and intelligence expert, Anthony McGinty.
Here, we’re talking about the nitty-gritty, nuanced issues you need to think about when analyzing your environment for security risks, including what’s changed in the industry over the past 20 years; how to avoid bias, discrimination and harassment; and what you need to know if you’re interested in getting into security as a career.
Topics: Hospitality insights, Hospitality managers, Expert Q&A
