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Offering takeaway? Sustainability is still key - and simpler than you think

Posted by Samantha van Zweden on Apr 3, 2020 4:06:33 PM

Restaurant takeaway service has experienced a sharp rise in recent weeks. The onset of the COVID-19 virus has changed the way many restaurants are pitching their business to customers. But how can venues looking to expand their offering into takeaway do so in a way that both environmentally and operationally sustainable?

In today’s blog post, Samantha van Zweden looks at ways for hospitality businesses to make a smoother, more environmentally friendly transition into takeaway options.

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Topics: Operations, Marketing, Insights, Staff, Restaurants, Bars

Typsy chats with... Alejandro Francino

Posted by Mackensie Freedman on Mar 27, 2020 3:00:00 PM

Upselling is a crucial part of working the front desk, but it can be challenging to do successfully, especially if you're new to front desk or sales. 

In today’s blog, Typsy chats with Front desk expert Alejandro Francino about the most effective ways to approach upselling and cross-selling, and how to ensure you make a positive impact on guest experience.

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Topics: Operations, Hotels, Insights, Managers, Staff, Training

Typsy chats with... Samantha Mellor

Posted by Mackensie Freedman on Mar 20, 2020 5:10:09 PM

People and culture is a crucial part of the hospitality industry – after all, service is all about relationships! But this essential element can be easily overlooked, especially for industry newcomers.

In today’s blog, Typsy chats with industry veteran Samantha Mellor about fostering good interpersonal relationships in hospitality, both with customers and with colleagues.

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Topics: Career tips, Hotels, Managers, Staff, Training

10 hospitality podcasts to listen to in 2020

Posted by Camille Tissot on Jan 17, 2020 2:15:00 PM

In a world where time is precious, podcasts can turn your boring commute into an interesting and time-worthy one. Whether you are on your way to work, preparing for your shift or exploring the world, podcasts can teach you a lot of things that you might not know about. It’s also a great way to learn about industry-leaders and acquire knowledge from them while managing a busy schedule.

We’ve put together a list of hospitality podcasts to help you become a master at your job, achieve your 2020 goals and have a good laugh too.

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Topics: Career tips, Staff, Restaurants

Food cost fundamentals

Posted by Mike Walmsley on Jan 9, 2020 1:06:36 PM

Food cost is an essential part of your restaurant's budget. There are several aspects to take into consideration when determining the price of an item on your menu, that's why it's important to calculate your food cost. 

In this blog post, we look at five key components that are crucial when calculating your food cost. 

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Topics: Career tips, Managers, Staff