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Greg Provance

Recent Posts

Reopening and recovery: 4 steps to attract guests in 2020 and beyond

Posted by Greg Provance on Jun 12, 2020 4:07:01 PM

If your venue has recently reopened, or you have an eye to reopening to dine-in options in the near future, it's time to start thinking seriously about how to adapt your customer pull and retention to the new normal.

In today’s post, guest blogger Greg Provance talks through the top 4 things to consider when strategizing for attracting guests in the post-COVID world.

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Topics: Hotels, Hospitality insights, Hospitality managers, Restaurants, Bars, COVID-19

How to make a great first impression on guests

Posted by Greg Provance on May 20, 2020 5:00:45 PM

Like many others in the industry at the moment, you may be looking for ways to boost business as you reopen and recover from coronavirus. Typsy Blog has posted before about logistical ways you can make your venue a covid-resistant space, but that’s only going to be one piece of the puzzle (albeit an essential one).

In today’s post, Greg Provance writes about the importance of making a great first impression on guests, new and returning, and the fool-proof ways you can make sure you’re always putting your best foot forward.

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Topics: Hotels, Hospitality insights, Hospitality managers, Hospitality staff, Restaurants, Hospitality training, Bars, COVID-19

7 ways to reach new restaurant customers

Posted by Greg Provance on Apr 1, 2020 3:00:00 PM

In today’s post, guest blogger Greg Provance shares seven ways for you to reach new restaurant customers. 

He will cover:

1. Collaborating with local businesses

2. Inviting pets 

3. Pulling back the curtain

4. Engaging with your guests

5.  Hosting a themed party 

6. Owning the review 

7. Meeting the team 

 

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Topics: Hotels, Hospitality insights, Hospitality managers, Restaurants, Bars