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Adrian Johansen

Recent Posts

How creativity and problem-solving can make you a better manager

Posted by Adrian Johansen on May 18, 2021 2:19:34 PM

In the hospitality industry, especially, there are so many unexpected situations that could happen daily. As a manager, the ability to think on your feet is a soft skill that you already need to have; flexibility and adaptability are also important.

That’s where creativity and problem-solving come into play. By thinking outside the box and realizing every situation isn’t a “cookie-cutter” occurrence, you can be a better manager. Not only will that benefit your guests, but it can make you more of a positive force with your staff, too.

In this blog post, we look at different ways to help you think creatively and adopt a problem-solving mindset to manage day-to-day tasks as a great manager. 

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Topics: Hospitality managers

How hotel spa and wellness centers are changing after Covid-19

Posted by Adrian Johansen on May 4, 2021 8:00:00 AM

In some ways, it feels impossible that an entire year has passed since the world went into lockdown. In others, it feels impossible that it has only been one year. 

Although we are slowly emerging from a challenging period, we are still learning how to create — and enjoy — a new post-COVID routine. What does this look like for an industry that has been particularly hard hit by the pandemic? How do you welcome your guests back to your spa or your wellness center and maintain physical distance between guests?

In this blog post, Adrian Johansen shares with you three hospitality tips that will help you welcome your guests back to your wellness or spa center and keep yourself, your colleagues, and guests safe. 

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Topics: Hotels, Hospitality managers, COVID-19

Analyzing restaurant safety for you, your co-workers, and your guests

Posted by Adrian Johansen on Mar 9, 2021 4:16:43 PM

While 2020 may be behind us, the COVID-19 pandemic is still in full force across the globe. Many countries are still facing restrictions, especially when it comes to restaurants and bars. Others have started to re-open, but there are still safety risks to consider, including post-lockdown burnout for employees who have been stressed for months and are having a tough time getting back to normal. 

As a restaurant employee, however, it’s important to understand that there are still other issues to think about. Business might be slow right now. Or, maybe you’re trying to figure out a strategy to stay afloat and re-open with safety and security in mind. COVID won’t be around forever, and having an atmosphere that focuses on health and safety for both your customers and employees is crucial for your business. Now might be the perfect time to analyze your restaurant’s strategies and create new ones that will keep everyone safe no matter the situation.

Not sure where to get started? Let’s cover some common concerns that should be addressed, and what you can do about them.

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Topics: Hotels, Hospitality managers, Restaurants

New year, new you: why you should be thinking about remodeling your venue

Posted by Adrian Johansen on Nov 24, 2020 4:47:24 PM

This year has been all about figuring out how to adapt, and learning to expect the unexpected. This has really brought to light the ways we need to start thinking seriously about making our venues future-proof - not just attracting customers in a way that works now, but in ways that will continue to work no matter what comes next. 

Enter remodeling. To be clear, we’re not talking about blowing your budget. There are a lot of ways you can revamp your aesthetic, operations and workflow to provide a better, more efficient service. Adrian Johansen is here to explain how.

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Topics: Hotels, Hospitality insights, Hospitality managers, Restaurants

The art of rebranding: how and why to update your hospitality brand

Posted by Adrian Johansen on Sep 22, 2020 4:08:55 PM

There are a lot of good reasons to rebrand your hospitality business, but the idea of it can be intimidating - especially if you have an established customer base. If you're thinking about rebranding, it's probably for a good reason, and rebranding can be incredibly beneficial if you have a clear strategy in place. 

To help you get there, Adrian Johansen is talking through the main things to consider when you overhaul your business' branding.

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Topics: Hospitality marketing, Hospitality insights, Hospitality managers, Restaurants, COVID-19