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Gin 101 – The basics

Posted by Ivana Rnjak on Nov 29, 2017 12:17:00 PM

Gin is a widely popular spirit known for its distinct flavor, which it derives from juniper berries. With a long and fascinating history, gin is so much more than just ‘flavored vodka.’

Gin is England’s national drink and Winston Churchill once famously said, “The gin and tonic has saved more Englishmen’s lives, and minds, than all the doctors in the Empire.”

While gin has been a crowd favorite since the 17th Century, it experienced a surge in popularity as the base spirit in many of the classic Prohibition-era cocktails. Today it is enjoying the limelight once more as craft distillers experiment with new botanical combinations and give this timeless drink a breath of new life!

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Categories: Tips for front of house, Tips for bartenders

5 signs you need more on-the-job training

Posted by Chloe Papas on Nov 27, 2017 9:46:25 AM

The nature of the hospitality industry can mean that you are thrown into a role with short notice or minimal training, and expected to learn new skills and processes on the job. This particularly applies to front of house workers; waiters, floor staff, and bar staff.

For venues that have a high or seasonal turnover of staff, (that employ numerous casual workers or that are hiring you to replace someone who left unexpectedly), there simply might not be time to offer you much training when you begin your role. Beyond an initial induction and instructions, it can be difficult to access comprehensive training from busy venue owners and managers.

We have put together a few signs to look out for if you’re concerned you might need more on-the-job training, and some ideas on how to access it.

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Categories: Operations, HR, Training

Quiz: What kind of training is right for your restaurant?

Posted by Emily Tatti on Nov 24, 2017 8:15:00 AM

So you’ve decided you need a formal training program in your restaurant. That’s fantastic! This will improve your employees’ performance, turn your managers into better leaders, and boost your staff retention.

Now it’s up to you to decide – what kind of program is right for you?

It all depends on the size of your venue, the needs of your staff, and the outcomes you’re hoping to achieve. This quiz has been designed to help you answer all of those questions. By the end, you should have insight into the kind of training that is best for your venue.

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Categories: HR, Training

The best places in the world for beer tourism

Posted by Chloe Papas on Nov 23, 2017 8:25:00 AM

It doesn't matter where you are in the world – it's never too hard to buy a pint. But some countries and cities trump others when it comes to beer production, quality and diversity.

For craft beer aficionados, not just any pint will do – travelers are looking for something new, surprising, or just really damn good. So whether you're a brewer, work in production, serve pints on the weekends, or own your own brewpub, this is the list for you. 

We’ve done our research and found the six best spots in the world to get tasting and settle in for a pint or three. 

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Categories: Inspiration, Tips for bartenders

What to do on a new employee's first day

Posted by Ivana Rnjak on Nov 21, 2017 10:58:59 AM

Starting any new job is a daunting experience, but it can be particularly challenging in the hospitality industry. There isn't much room for error in a fast-paced and customer-focused work environment. 

A new employee’s first day in a hospitality venue is usually a trial by fire situation. They are expected to jump straight into the role – serving customers, making coffees, prepping ingredients, cooking meals, mixing cocktails...

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Categories: HR, Tips for managers, Training

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