--- title: The Typsy Blog | Emily Tatti (2) description: When I’m creative, I’m happy. I also treat reading like an Olympic sport. My secret shames include bad horror movies, freakshakes and the Macarena. (2) --- [Turn guest feedback into action with ReviewLearn ![](https://orchardcore.typsy.com/media/svg-icons-2026/arrow-right.svg)](https://www.typsy.com/platform/features/reviewlearn) ![](https://orchardcore.typsy.com/media/svg-icons-2026/user-profile-circle.svg) LOGIN [Member](https://member.typsy.com/) [Manager](https://manager.typsy.com/) | [![](https://orchardcore.typsy.com/media/svg-icons-2026/headphones-white.svg) CONTACT US](https://www.typsy.com/contact) [![Typsy Brand](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [BOOK A DEMO](https://www.typsy.com/contact/demo) [![Typsy](https://orchardcore.typsy.com/media/typsy-public-website/New_Typsy_Logo_Red_PMS.svg)](https://www.typsy.com/) [Search courses](https://www.typsy.com/discover/courses) - Platform Platform [![](https://orchardcore.typsy.com/media/svg-icons-2026/trusted-content-at-scale.svg) Trusted content at scale The world's largest and fastest-growing hospitality library.](https://www.typsy.com/platform/hospitality-training-library) [![](https://orchardcore.typsy.com/media/svg-icons-2026/global-hospitalility-credentials.svg) Global hospitality credentials Industry-recognized Typsy credentials validating real-world hospitality capability.](https://www.typsy.com/platform/hospitality-certifications) [![](https://orchardcore.typsy.com/media/svg-icons-2026/performance-intellgience.svg) Performance intelligence AI-powered intelligence that connects learning to measurable operational performance.](https://www.typsy.com/platform/performance-intelligence) [![](https://orchardcore.typsy.com/media/svg-icons-2026/hospitality-learning-operations.svg) Hospitality learning operations Infrastructure that embeds workforce capability into daily hospitality operations at scale.](https://www.typsy.com/platform/learning-operations) Innovation & Tools [![](https://orchardcore.typsy.com/media/svg-icons-2026/reviewlearn.svg) ReviewLearn](https://www.typsy.com/platform/features/reviewlearn) [![](https://orchardcore.typsy.com/media/svg-icons-2026/smartcards.svg) SmartCards](https://www.typsy.com/platform/features/smartcards) [![](https://orchardcore.typsy.com/media/svg-icons-2026/custom-content.svg) Custom content](https://www.typsy.com/platform/features/custom-content) [![](https://orchardcore.typsy.com/media/svg-icons-2026/language-translations.svg) Language translations](https://www.typsy.com/platform/features/language-translations) [![](https://orchardcore.typsy.com/media/svg-icons-2026/reporting.svg) Reporting](https://www.typsy.com/platform/features/reporting) [![](https://orchardcore.typsy.com/media/svg-icons-2026/activities.svg) Activities](https://www.typsy.com/platform/features/activities) [![](https://orchardcore.typsy.com/media/svg-icons-2026/assign-training.svg) Assign training](https://www.typsy.com/platform/features/assign-training) [![](https://orchardcore.typsy.com/media/nav_bar_svg_310x200/reviewlearn-pink.svg) ReviewLearn Turn guest reviews into targeted training automatically. 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From effective staff training to optimizing operations, learn how to enhance every aspect of your establishment. - [ALL](https://blog.typsy.com/all) - [Restaurants & Bars](https://blog.typsy.com/topic/restaurants-bars) - [Leadership & management](https://blog.typsy.com/topic/leadership-management) - [Team performance](https://blog.typsy.com/topic/team-performance) - [Hotels](https://blog.typsy.com/topic/hotels) - [Hospitality trends](https://blog.typsy.com/topic/hospitality-trends) - [Guest experience](https://blog.typsy.com/topic/guest-experience) - [Hospitality operations](https://blog.typsy.com/topic/hospitality-operations) - [Typsy news](https://blog.typsy.com/topic/typsy-news) - [Hospitality education](https://blog.typsy.com/topic/hospitality-education) - [Performance insights & reporting](https://blog.typsy.com/topic/performance-insights-reporting) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. TYPSY ### Hospitality courses & training online. Earn hospitality badges with Typsy. Typsy has over 2,000 lessons in a growing online video library and it's all contained on a purpose-built platform. [EXPLORE OUR COURSES](https://www.typsy.com/discover/courses) Hotels ### [Online course: Vodka basics with Monique Farah](https://blog.typsy.com/new-course-vodka-basics-with-monique-farah) Vodka is the most consumed spirit in the world, but sadly, it’s also the most misunderstood. Learn the basics in our new course with vodka expert... Emily Tatti Jul 26, 2017 Typsy news ### [Online course: Sake basics with Yoshihiro Sako](https://blog.typsy.com/new-course-sake-basics-with-yoshihiro-sako) Improve your sake knowledge in this online course with Yoshihiro Sako. You'll learn all about brewing, serving and sake food pairing. Emily Tatti Jul 18, 2017 Typsy news ### [Welcome to the new Typsy website](https://blog.typsy.com/welcome-to-the-new-typsy) We're very excited to announce the launch of our new website and training app! It has over 70 new and improved features to help you learn about... Emily Tatti Jun 28, 2017 Typsy news ### [Mentor session: Pauline Nguyen](https://blog.typsy.com/new-mentor-session-pauline-nguyen) Pauline Nguyen is the co-owner of Red Lantern, Sydney's most popular Vietnamese restaurant. Watch this mentor session to find out how she has... Emily Tatti Jun 6, 2017 Hotels ### [What's new on Typsy: A customer allergy course and ch-ch-changes](https://blog.typsy.com/whats-new-on-typsy-a-customer-allergy-course-and-ch-ch-changes) This week on Typsy, we consider how to handle customer food allergies. We also have an exciting announcement – we're launching a brand new website! Emily Tatti May 19, 2017 Hotels ### [New course: Handling dietary restrictions with Jason James](https://blog.typsy.com/new-course-handling-dietary-restrictions-with-jason-james) It's so important that restaurants cater to food allergies and dietary restrictions. Find out how to show your diners true hospitality in our new... Emily Tatti May 16, 2017 [1](https://blog.typsy.com/author/emily-tatti/page/1) [2](https://blog.typsy.com/author/emily-tatti/page/2) [3](https://blog.typsy.com/author/emily-tatti/page/3) ... 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