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Welcome to the Typsy Blog

Mike Walmsley

Recent Posts

How to increase menu prices without losing sales

Posted by Mike Walmsley on Apr 5, 2019 4:00:00 PM
Increasing prices is always tricky and your customer base will often recognize any changes quickly and may have a negative reaction to the change. Remember that it isn’t always about the price increase, it’s about people’s perception of the change and people are not very fond of change, at least not this kind!
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Topics: Tips for hospitality managers, Menu advice, Tips for owners

Increasing profit without increasing price

Posted by Mike Walmsley on Mar 15, 2019 3:00:00 PM

There is a delicate balance in food service when it comes to profit and menu pricing. Increasing prices too quickly could cause concern with your customers, while not increasing prices could cause issues with your business model. Don’t lose heart though! There are plenty of ways to increase profit without increasing the prices on your menus.

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Topics: Hospitality operations, Tips for hospitality managers, Menu advice, Tips for owners

Allergen awareness in food service

Posted by Mike Walmsley on Jan 30, 2019 4:15:00 PM

For many, food allergies are a way of life and put considerable strain on their ability to go out for a meal with family and friends. To be clear, we often refer to things like food allergies and food intolerances, you should know the key difference. 

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Topics: HR for hospitality venues, Tips for hospitality managers, Tips for front of house, Tips for back of house, Customer service

How to keep your guests merry not miserably intoxicated this festive season

Posted by Mike Walmsley on Nov 24, 2018 12:54:42 PM

The Festive season is synonymous with family get-togethers, parties, lots of food and of course drinks. But, for those working in the hospitality industry it also means plenty of guests, an overload of orders, and quite possibly a few people who get a little too carried away with the extra “cheer”.

Understanding what to do when things get out of hand can not only prevent accidents from happening within your business but also ensure the safety of your guests and staff for the entirety of the night.

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Topics: Tips for hospitality managers, Tips for front of house, Customer service

Food purchasing - single versus multi-supplier strategies

Posted by Mike Walmsley on Oct 12, 2018 3:30:14 PM

One of the first major cost control points for food cost is food purchasing. What and how much to order, information from the sales mix as well as anticipated business levels and current inventory all contribute to the successful outcome of food purchasing for any business. It’s often like trying to hit a target that has several different parts that often seem to be moving in different directions all at the same time!

Understanding purchasing and applying straightforward approaches to it helps gain organization and, in turn, control over current inventory levels as well as the quantities to be ordered.

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Topics: Tips for front of house, Tips for back of house, Wellbeing for hospitality, Hospitality inspiration